Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Retail Stores Michaels Stores 221 Henry St Unit A, Brantford, ON, N3S 7R4, CA
Michaels Stores company logo
Michaels Stores
reviews & complaints
Michaels Stores company logo

Michaels Stores

221 Henry St Unit A, Brantford, ON, N3S 7R4, CA
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
www.michaels.com
canada.michaels.com
Pinterest.com
Phone number
+1 (519) 759-7365
Category
Retail Stores
Working hours
Mon
9:00 am - 9:00 pm
Tue
9:00 am - 9:00 pm
Wed
9:00 am - 9:00 pm
Thu
9:00 am - 9:00 pm
Fri
9:00 am - 9:00 pm
Sat
9:00 am - 9:00 pm
Sun
10:00 am - 7:00 pm

Michaels Stores reviews and complaints 1

View all 252 complaints
ComplaintsBoard
S
6:15 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Michaels Stores - Pick-up service

I placed an order for pickup and when I went to pick it up went straight to the cash (as my email said) and was told there’s a pickup spot where you do it yourself. It’s all open and anyone could take whatever orders they want that are paid for. I said this to an employee who said “they could steal it, but they dont”. So just because they haven’t yet means they won’t?

I will NEVER be returning here. A complete disregard to peoples orders that are prepaid is just disgusting. Especially when locked pickup cupboards are behind the cash. This store does not care about its customers or their money.

Desired outcome: A different area for pickup items that can’t be walked out the door by just anyone.

Read full review of Michaels Stores
Hide full review
More
Send message
Copy link
Report

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.