CB Retail Stores Michaels Stores 3 of the 11 loops and threads yarn has different shade numbers.

Michaels Stores review: 3 of the 11 loops and threads yarn has different shade numbers. 1

sheila orloff of US

Nov 25, 2024 11:38 am EST

Verified customer

Review updated: Nov 27, 2024

Featured review

All packs of yarn had the same sku # on the bottom of the packaging so I didn't check the top # and it turns out that 3 0f the yarns had different number as well as 1 other had a different number, after using 9 skeins for my blanket I held it up to inspect and saw the shading that the yarn had caused. This has turned out to be a very expensive disaster. It was going to be a gift but now im too embarrased to gift it. I didn't agree to any substitutions on color so it should have alll been the same. Whoever prepared this order should be repremanded!

Desired outcome: I would like my money refunded

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M. Rutherford

1 complaint

5 comments

M. Rutherford

Nov 27, 2024 8:28 am EST

Verified customer

Get in touch with Michael's customer service as soon as possible and claim a refund or an exchange for the yarn that was not as advertised. Make sure to include all the relevant information including but not limited to product numbers and the problem.

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