East Side Mario's reviews and complaints 2
View all 129 complaintsEast Side Mario's - Food and service
This is our favorite restaurant, went last night for dinner March 3rd 2023.
Service was bad, my mom ordered a fettuccine with shrimp got it with chicken instead, noodles where so hard almost no sauce super oily and to top it off I ordered a beer glass was chipped like really chipped he replaced it but there was no more big glasses.
We received the bill for 160 around just to notice that he had put both fettuccine with chicken and one with shrimp.
He took care of the extra dinner on the bill..But had to pay for my mom's meal that was horrible.
East Side Mario's - small portion
My family and I were at the restaurant on Ogilvie rd. We were in at around 7:30 and it was pretty full. The server was not the friendliest, after she took our orders and went back to the kitchen, she returned to tell my husband there were no more chicken wings and he would have to order something else. I'm not sure of the name but I think they were called bommers or something like that. They were so greasy, he didn't eat them. My daughter and I ordered the calamari to share as it was said there would be plenty. When it came it was so greasy too and tasted burnt, not to mention the serving was very small portion. Barely enough for one person and certainly not enough for 2.Very disappointing to say the least. We didn't say anything as my husband is not the type to complain, but I felt someone needed to know this.
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