GoodLife Fitness reviews and complaints 1
View all 371 complaintsGoodLife Fitness - horrible customer service
Both my wife and I signed up with the same fitness instructor and were clearly told we can put our membership on hold for the summer without any associated fees. This sounded very appealing to us since we don't use the gym in the summer so we joined. Now, after putting a membership on hold for the summer we're still getting charged.
After talking to Goodlife Niagara Falls, we found out the employee who signed us up was no longer with the company and it was irrelevant what he told us when he signed us up. The manager (Ruth) was completely indifferent to our complaint and said there is nothing they could do.
Having been to a number of different gyms, I found Goodlife in Niagara Falls the worst expereince in terms of customer service. I would not recommend this gym unless they really improve their customer service.
The complaint has been investigated and resolved to the customer’s satisfaction.
Latest GoodLife Fitness Reviews
Lost footwear at Beacon Hill Calgary Goodlife, and management did nothing Privacy officer - goodlife <privacyofficer@goodlifefitness.com, sherisse dillabough Concerns regarding inappropriate behavior by personal trainer at goodlife oakville place Goodlife Dernancourt Adelaide Personal trainingGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!