Esso reviews and complaints 1
View all 448 complaintsEsso - used paypass @ pump # 10 and was accessible @ first then said not available.
I Have Downloaded an app from Esso.
It's called Paypass.
I used the promotion because it was giving
5× the Esso points untill end of September.
So I tried it @ the gas stations pump # 10 that was available according to the app in question.
I filled up my car then tried to pay but the pump # 10 suddenly was no longer to be used to pay with the app paypass.
Not to happy about this. I went inside and explained it to the casheer. He said not to cancell my Esso card or anything related to it but instaid to contact Esso. I did phone today but was on hold for @ least 5 minutes.
Got tired and hung up the phone.
Instead of receiving 5× the points which would have given me 230 from the promotion I received instead the regular points which is 46. Unhappy with this situation. I keep my receipt from the gas station in question for the future in case I need it. This is the reason that today I have decided to contact you to see if any of this situation can be resolved and to make sure that others know about this problem.
My email address is [protected]@gmail.com in case you need to get in contact with me.
My complaint is with ESSO as you can see.
Thanks for your time. Sincerelly Mario
Esso Staff Explained why I couldn't use Paypass. Problem was that I had to ad a PC Optimum points # and or Esso Extra #. Did not know about or how to do it. Was explained properlly by customer service. I will keep on using the app now that I know what to do and how to use it. PROBLEM WAS RESOLVE. NO ISSUES.
Latest Esso Reviews
Disappointing Experience with Esso Gift Cards Do not buy esso gift cards Esso gift card Employe Unacceptable security risk at esso gas station on Nun's Island Verdun QCGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!