Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Retail Stores Michaels Stores 30 Billy Bishop Way, Toronto, ON, M3K 2C8, CA
Michaels Stores company logo
Michaels Stores
reviews & complaints
Michaels Stores company logo

Michaels Stores

30 Billy Bishop Way, Toronto, ON, M3K 2C8, CA
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
www.michaels.com
canada.michaels.com
Pinterest.com
Phone number
+1 (647) 776-2180
Category
Retail Stores
Working hours
Mon
9:00 am - 9:00 pm
Tue
9:00 am - 9:00 pm
Wed
9:00 am - 9:00 pm
Thu
9:00 am - 9:00 pm
Fri
9:00 am - 9:00 pm
Sat
9:00 am - 9:00 pm
Sun
10:00 am - 7:00 pm

Michaels Stores reviews and complaints 1

View all 252 complaints
ComplaintsBoard
S
4:48 pm EDT

Michaels Stores - Customer service

Upon checkout, the request was made to price match a specific product that qualified under the Michael's price match policy. However speaking with the cashier as well as other store associates who reiterated that they do not have a price match policy and that it does not qualify in store. Although the signage is posted outside and within the store about price guarantee it required a request for a manager to rectify the situation. The unnecessary attitude received from the associates for something that could have been handled appropriately through search of the online website, or awaiting for clarification from management staff as opposed to conversation amongst themselves and attitude once price match approved.

Desired outcome: Appropriate training for employees, reminder huddles regarding company policy.

Read full review of Michaels Stores
Hide full review
More
Send message
Copy link
Report

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.