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CB Furniture Stores The Brick 1451 Boulevard des Promenades, Longueuil, QC, J3Y 5K2, CA
The Brick company logo
The Brick
reviews & complaints
The Brick company logo

The Brick

1451 Boulevard des Promenades, Longueuil, QC, J3Y 5K2, CA
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1 complaint
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Website
www.thebrick.com
Phone number
+1 (450) 926-9400
Category
Furniture Stores
Working hours
Mon
9:00 am - 9:00 pm
Tue
9:00 am - 9:00 pm
Wed
9:00 am - 9:00 pm
Thu
9:00 am - 9:00 pm
Fri
9:00 am - 9:00 pm
Sat
9:00 am - 5:00 pm
Sun
10:00 am - 5:00 pm

The Brick reviews and complaints 1

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2:29 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

The Brick - carmen king bedroom package – cherry

I had bought a bed set, but the footboard came with 2 manufacturing defects as in the photos at position 4, 6 and 8.
The brick was delivered to me on July 15 with another footboard with manufacturing defect again (see photo 1.5 and 7).
The deliverymen damaged my parts of the wall of my house (see photo 2 for the first delivery, and photo 3 for the second delivery), and this has not been repaired.
I tried to talk about brick St. Hubert's responsible, but the staff did not want to let me join him, even I go to their local, despite myself, I went to the bottom to complain, the supervisor Jasmine, she promised to talk to the responsible of the magasin and call me back on July 16, 2019. But she did not do.
This is now all over all.
I can not take it anymore, I'm tired. I can not sleep on the bed, there is no footboard in good condition, to support the base.
And they refuse to cancel my order. and they didn't let me know when another footboard will be delivered again.
Please help me.

Serigne Sow
[protected]

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The Brick - carmen king bedroom package – cherry
The Brick - carmen king bedroom package – cherry
The Brick - carmen king bedroom package – cherry
The Brick - carmen king bedroom package – cherry
The Brick - carmen king bedroom package – cherry
The Brick - carmen king bedroom package – cherry
The Brick - carmen king bedroom package – cherry
The Brick - carmen king bedroom package – cherry
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