CallingCards.com
Reviews and Complaints

Calling cards access phone number is: [protected]. The call drops when I call them within minutes. Today November, 23rd I purchase $10.00 worth of minutes to be able to call someone in Quebec, Canada from the United States. I have tried for hours to make the call and it does not go thru. My email: [protected]@mailfence.com. Better yet my phone number is: [protected].

There is no local access number for my area, and the access number that I have always used only gives me a busy signal. I have tried multiple times in the past two hours...4/18/22 between 5;30 and 6;30 pm. I sent two messages to their customer service with no reply. I am unable to find an actual phone number to speak with someone in person. Major fail!

Order ORD201910124844837587 - $50 card was left dormant.
My wife is now trying to use it and it is disabled.
It does not work at all, but shows a $50 balance.

Their support number 866-299-3937 #1 goes to forever-hold.

This was discovered on 7/19/2021

Date of Purchase: 12/10/2019
Order Number: ORD201910124844837587
Card Name: SIMPLE CALLS
Card Value: $50.00
Customer Service #: (877) 777-8954
Access #: (800) 864-3561
PIN Number: ******0904

[protected]@gmail.com

I bought a $10 calling card from www.CallingCards.com, I received an e-mail as a confirmation and it says that I'll be receiving a call for verification. I was waiting for the Call in which it didn't happened. So, I called their CS # at [protected] just to hear a recorded message that it is disconnected or no longer in service. That's when I realized, I am dealing with Scammers. In short, I canceled my Credit Card and request a replacement.
Please be careful out there, don't deal with this company.
I am now using : KeepCalling.com

Hi,
Several months ago in April, 2018 I purchased $10.00 card on line to call my family in Europe.
I tried calling right after purchasing the card and never been able to connect. Since than I did not
Try to use the card again. I just noticed on my bank account that CallingCard.com automatically
Replenish the card for additional $20.00 without my authorization. I did not even use first $10.00
That I purchased back in April and did not connect any calls just yet. Why in the world I would want
To replenish the card. Today I called to talk with customer service and the girl told me that I head it checked to auto replenish, which is not true. After I ben put on hold for several minutes and head to listen to their in and out scratchy music on hold, she came back said that it will turn it off for me.
The call got disconnected and head to call back, talked to same girl again. She said that the account specialist will call me back. I asked if I can set up on line account to view the activities, she said that
I do not need to set up the account because they were going to refund the money. I told her that I did not waned first $10.00 refunded and that I planed of using it. Then again she got me disconnected.
Now I'm finding out that I'm not the only one having this issue. My got is telling me to stay away from this company, terrible service.

8/16/2017
- Went to Callingcards.com and did a rate search for calling Trinidad and Tobago from USA
- Did $20 purchase of "Rising Sun" card for the advertised 444 minutes (from local number [protected] to foreign landline 1 686-663 -****
- upon connect, message stated 250 minutes remaining ?!? FAR from 444 advertised; even if the added $0.99 charge is considered!
- Made phone call to their support department where I was first told that there was a rate change, she would check with IT and get back to me
- after no response called several other time where I was placed on hold until I gave up.
- to this day, 09/03/2017 I have not received any added time, pro-rated refunds nor has that same advertised rate been adjusted!

It is clear that this company is engaging in false or at the very least deceptive advertising for the purpose of fraud...plain and simple! As I have not been able to attain a fix, or recompense, I continued to use the card to "get something out of it" .

Based on my experience and similar reported by others, I would like my minutes topped up to advertised (or refund) and the company scrutinized!

My wife callsThailand frequently from the USA, her old card had run out, I found this one on line. As it was new to me I didn't want to buy a lot of airtime, so glad I did. What a scam, the WorldCalls card that I had purchased advertised calls to Thailand at a very good rate (1.9 cents a minute) and offered 526 mins. for a $10.00 card. As soon as I got the phone set up to call I checked the minutes and found they had dropped mysteriously to 150 mins! That is without any calls, after making a call the minutes were almost gone, I actually could have called cheaper on a landline. After repeated phone calls to the company and numerous emails I gave up, it wasn't worth my time. Buyer beware, horrible company.

Purchased a $10 card several months ago to keep with me for infrequent use. I read all the literature before buying the card and did not see any maintenance fee listed - I'm an engineer so yes, I did read all the fine print. I finally had need to use it last week and found a zero balance. A call to the company identified a $0.99 PER WEEK maintenance fee (Talk USA card). I'm only out 10 bucks, but don't make the same mistake I did!

I purchased a calling card from this company to call two specific countries. The company website promoted the card I bought a one of the top two to call the countries. I expended an inordinate amount of time and energy repeatedly calling without any sound on the other end of the line. I estimate that I spent from total 5-10 minutes making multiple calls for each attempted contact, with each call taking 2-3 minutes (without a sound) before I tried again . Then I used a calling card from another company to try the same call and the call immediately went though! When I called callingcards.com customer service to explain the problems I was having, the rep seemed not interested in my feedback. Suggest you avoid callingcards.com

I purchased a calling card on callingcards.com. Within an hour I received an email to my Gmail account telling me I would receive a phone call asking for additional information. I gave my CCV to the callingcards.com representative that then called. She informed me that since I could not provide a work, school, or governmental institution email address, my order would have to be cleared by management. I asked how long this would take and she could not provide any timeframe whatsoever. After 6 hours I called back and after getting disconnected once I was still not able to get a timeframe on when I could get my calling card. This is starting to get irritating because I have already given my CCV out to a stranger over the phone.

The next day comes and I call calllingcards.com again at [protected]. I am then informed that my order was declined. They did not call me to let me know this and I have been waiting over 24 hours now to make my international call. I politely asked the representative why they would ask for my CCV and send me the ORDER ID to my Gmail address initiating the sale process when they never had any intention of completing the sale due to my inability to provide a work, school or government email address. She was very rude. Then she hung up on me.

Now I have to waste time checking my credit card statement to verify none of their charges show up in addition to wasting a day waiting for a calling card that will not come.

CALLINGCARDS.COM is a waste of time and quite possible a scam.

NEVER EVER buy from callingcards.com! I bought a US$20 calling card from them, but everytime I made a call, when I check back the balance, they overcharged me. I had to call back to customer service every single time and ask them to adjust the balance, and the last two times I complained, they no longer credit back the minutes/$$ back to me.
The last call that I made was about 30 mins and the rate should just be US$0.088 a minute, I had about US$8.50 on the card when I started the call, but after I finished, I checked the balance and it was US$2.41! I've called back 4 times already and they still haven't corrected it, this company is a rip-off, they were just trying to play stupid and credit back the balance to you in the beginning saying it was just a mistake but this happens EVERYTIME!

Do not buy this card to call from Mexico.

Line was busy most of the time plus you have to pay significant supplementary charge to call from a pay phone - more than doubles the rate per minute.

Buy a TelMex card once in Mexico instead. It works very well and the TelMEx payphone are everywhere.

Pierre

Purchased a card in September 2007 specifically for use in New Zealand. Despite trying many pay phones there was not one where it would work for calls within New Zealand. A recording would come on that said the number was invalid but in each case when I went to a tourist center or begged help from someone else the number worked fine.

I could call back from a pay phone to the U. S. but the rate was 6 times the advertised price. I sent 5 emails to [protected]@callingcards.com and did not receive a single response.