Capital Home Shield.com
Reviews and Complaints

I am investigator doing investigation about this co. I need as much information about the register owner any and all owners and contact name and phone no. and addresses and how and who paid for services provided you may have about the people advertizing this web page CapitalHomeShield.com

Please see attached reports. This registrant has been doing a large amount of fraud by selling illegal Home warranty without a proper license and collected over millions of dollars from peoples all over the country by misrepresentation and having a false information on this website fooling peoples and never accepted any claims, and also sold 2 years or 3 years fake policy at discount rates, please research this co. on line Google, BBB Reliability Report for CapitalHomeShield.com BBB Rating F and tipoff reports you will see so many complaint and reports from peoples on line to better business Bauru and Washington insurance department has a records of illegal business and fraud from them. I also help law enforcements for fraud. many complaints has been filed against this co. all over the country.

Please provide me all the information: register owner, Address and Phone no. and more you have on this registrant so I be able to have the law enforcement fallow up on investigation on the real owner of this co. please e mail me to [protected]@4allins.com
Thanks.

Purchased home waranty in May 2010, after reviewing their site.
Looked good on paper. WRONG . A friend used their service and had
a/c problems. They would not honor the verbal contract. Read the fine print
on the written contract. Very different from smooth verbal guarantees.
After all these problems, I decided to cancel my policy. After two months
of trying to contact them I finally got a verbal cancellation. They said would
refund full amount for contract. One month later still no refund. Do not make
the same mistake. These guys should be avoided and doing jail time.
The company is not registered for business in Florida or NC. Hope this helps you.

I contacted this company a few weeks ago and was talking to a gentleman, he said they were in business for about 15 years. I had a warranty in place with AHS for the past 7 years, and have many friends with warranties as well. I had never heard of this company. Friendly talking salesperson, everything sounded GREAT! Including the price.

I went online today to purchase the warranty and get another quote to go over everything once more, and decided to do a bit more research on the company. I came across a nationwide news video! Seems like they are getting investigated for fraud from many different states, and they are a brand new company according to the BBB, only around since July 2010:
http://www.bbb.org/south-east-florida/business-reviews/homeowner-insurance-and-warranty-services/capital-home-shield-in-north-miami-beach-fl-90005099

Here is the link to the News Video:
http://www.nwcn.com/news/consumer/Home-warranty-company-in-hot-water-with-the-state-104540269.html

Capital Home Shield sales people pitch special device which is supposed to get a speedy repairman to fix a device. No device forthcoming, period!

Contact via telephone goes to contract answering people that do not have any relay source available to have the phone call forwarded to a Capital Home
Shield supervisor!

They say hundreds of repairmen are available to them in Amarillo, Texas when a customer is shopping but after buying into the ripoff, none can be found when a claim is filed!

The Miami BBB states, "This business is not a BBB Accredited Business."