CB Banks Capital One Capital One Venture X

Capital One review: Capital One Venture X

Zhongchi Liu of Shenzhen, CN

Jan 07, 2025 11:47 am EST

Featured review

The Capital One Venture X card I had recently taken out in the fall of 2024 was cancelled incorrectly by a service rep even though I just paid $395 for the card. I was told it would take 2 weeks to investigate. After 2 weeks I heard nothing and called only to learn nothing had been done. I called a couple more times in the next couple of weeks and still nothing. Meanwhile charges on the card that I paid for were being denied and despite my letting them know I never cancelled this card. Finally after about 7 weeks I received a call that the card was reinstated. I asked a manager if there was anything they could do for my aggravation, expenses and repeated delays and mistakes by Capital One and was told there’s nothing was nothing.

Desired outcome: Capital one should reimburse me in points or $ for the loss of use of the card I had paid for and for my expenses in contacting Capital One repeatedly to resolve this from my home in China.

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Capital One Contacts

Capital One phone numbers

+1 (800) 481-3239
+1 (800) 481-3239

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20%
Confidence score

USA and Canada

+1 (877) 383-4802
+1 (877) 383-4802

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General Customer Service

+1 (800) 227-4825
+1 (800) 227-4825

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Credit Card Accounts

+1 (800) 867-0904
+1 (800) 867-0904

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Small Business Banking Products

+1 (888) 810-4013
+1 (888) 810-4013

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Capital One Bank Products

+1 (800) 289-1992
+1 (800) 289-1992

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Capital One 360 Products

+1 (800) 946-0332
+1 (800) 946-0332

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Auto Financing

+1 (877) 464-2151
+1 (877) 464-2151

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Home Loans

+1 (866) 435-6299
+1 (866) 435-6299

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Home Equity

+1 (800) 926-1000
+1 (800) 926-1000

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Personal Loan

+1 (855) 780-5047
+1 (855) 780-5047

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Investing Products

+44 800 952 5267
+44 800 952 5267

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United Kingdom

+44 344 481 4814
+44 344 481 4814

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United Kingdom

+1 (800) 304-9102
+1 (800) 304-9102

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Capital One Recruiting

More phone numbers

Capital One emails

capitalone@capitalone.com

100%
Confidence score: 100%

Support

david.musial@capitalone.com

94%
Confidence score: 94%

julia.greco@capitalone.com

94%
Confidence score: 94%

caroline.finnell@capitalone.com

94%
Confidence score: 94%

fabrice.guillaume@capitalone.com

94%
Confidence score: 94%

Management

damon.reed@capitalone.com

94%
Confidence score: 94%

Executive

kevin.michel@capitalone.com

94%
Confidence score: 94%

james.partridge@capitalone.com

94%
Confidence score: 94%

Executive

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Capital One address

15000 Capital One Dr., Richmond, Virginia, VA23238, United States

Capital One social media
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May 10, 2025
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