Menu
For Business Write a review File a complaint
CB Auto Parts and Repair Stores Car Service City Horizon csc. Disrespectful and unacceptable customer service
Car Service City

Car Service City review: Horizon csc. Disrespectful and unacceptable customer service

M
Author of the review
11:22 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I took my Ford Fiesta to car service city Horizon in October 2022 for repairs, after their assessments I was informed that they'd have to rebuild my engine because of a blown gasket of which they quoted me R29,059,13 cent.

Unfortunately for me that was only the beginning of my nightmare as my car hasn't been in a good condition ever since, almost a year later I'm still dealing with the arrogant and inconsiderate Jaco from CSC Horizon, after going back and forth numerous time from 07 October 2022 to date my car is still giving me issues and all I ever get is " bring the car back so that we can look into it " and to have my car back after being looked into with a new problem every time.

Their complaints department is just as useless because all they ever say is " we're awaiting a response from the branch with no resolution to my complaints what so ever.

This has affected my life negatively for almost a year now, unnecessary stress, financial burden and being stuck without transport for months

Desired outcome: I need a refund so that I can have CSC Benoni repair my car to an excellent condition it has always been in before I took it to CSC Horizon

View 0 more photos
0 comments
Add a comment
  1. Car Service City Contacts

  2. Car Service City phone numbers
    +27 873 577 755
    +27 873 577 755
    Click up if you have successfully reached Car Service City by calling +27 873 577 755 phone number 2 2 users reported that they have successfully reached Car Service City by calling +27 873 577 755 phone number Click down if you have unsuccessfully reached Car Service City by calling +27 873 577 755 phone number 0 0 users reported that they have UNsuccessfully reached Car Service City by calling +27 873 577 755 phone number
    100%
    Confidence score
    Head Office
    +27 118 833 687
    +27 118 833 687
    Click up if you have successfully reached Car Service City by calling +27 118 833 687 phone number 1 1 users reported that they have successfully reached Car Service City by calling +27 118 833 687 phone number Click down if you have unsuccessfully reached Car Service City by calling +27 118 833 687 phone number 0 0 users reported that they have UNsuccessfully reached Car Service City by calling +27 118 833 687 phone number
    100%
    Confidence score
    Customer Service
  3. Car Service City emails
  4. Car Service City address
    Cambridge Business Park, Cnr. of Witkoppen Road & Regent St., Paulshof, South Africa
  5. Car Service City social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 18, 2024
  7. View all Car Service City contacts
Car Service City Category
Car Service City is ranked 317 among 493 companies in the Auto Parts and Repair Stores category