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From: Lombaard, Heindrich (CSW)
Sent: Friday, February 2, 2024 8:11 AM
To: [protected]@carservicecity.co.za; JP Booyens ; [protected]@carlicence.co.za
Subject: Refund - FM22NDGP/ FV54PPGP
Importance: High
Good Morning All,
May I please have an update on the process as this has been pending from the 15th of January 2024. It is the second of February today. This is the exact reason why I went with another company to get my Licenses.
Could you kindly give me feedback ASAP.
Best Regards.
Good day, Mr. Lombaard.
I trust this mail finds you well.
Please note that I have sent your request to the owner of the Car License Company, I am waiting her reply.
Regards.
From: Lombaard, Heindrich (CSW)
Sent: Monday, January 29, 2024 1:53 PM
To: Info
Subject: FW: [External]Fwd: FM22NDGP/ FV54PPGP
Importance: High
FYI,
Please assist.
Best Regards.
From: Heindrich [protected]
Sent: Monday, January 29, 2024 1:50 PM
To: Lombaard, Heindrich (CSW)
Subject: [External]Fwd: FM22NDGP/ FV54PPGP
Caution: Be cautious of emails and links from free email domains such as Google and Yahoo.
---------- Forwarded message ---------
From: Khosi Kheswa
Date: Fri, 26 Jan 2024, 09:32
Subject: Re: FM22NDGP/ FV54PPGP
To: Heindrich [protected]
Good day Mr Lambaard,
I have escalated your refund and it should be processed today.
Apologies for the inconvenience caused, but I will make sure you
receive your refund.
Kind regards
Khosi
On Wed, Jan 24, 2024 at 10:18 AM Heindrich [protected]
wrote:
>
> Hi Khosi,
>
> I'm just following up on my refund?
>
> Best Regards.
>
> On Mon, 22 Jan 2024, 14:31 Khosi Kheswa, wrote:
>>
>> Good day
>>
>> Apologies for the late response, the finance department is busy
>> processing the refunds.
>>
>> I will escalate as an urgent matter and revert to you.
>>
>> Kind regards
>> Khosi
>>
>> On Sun, Jan 21, 2024 at 10:08 AM Heindrich [protected]
>> wrote:
>> >
>> > Hi Khosi,
>> >
>> > I'm just following up on my refund?
>> >
>> > Best Regards.
>> >
>> > Sent from Outlook for Android
>> > ________________________________
>> > From: Heindrich [protected]
>> > Sent: Tuesday, January 16, 2024 7:34:11 PM
>> > To: Khosi Kheswa
>> > Subject: Re: FM22NDGP/ FV54PPGP
>> >
>> > Hi Khosi,
>> >
>> > Apologies for the late reply please see attached bank confirmation letter as requested.
>> >
>> > Apologies for any inconvenience caused.
>> >
>> > Best regards.
>> >
>> >
>> > On Mon, 15 Jan 2024, 16:11 Khosi Kheswa, wrote:
>> >
>> > Good day
>> > As per our telephone conversation. please forward your banking details
>> > in order for your refund to be processed.
>> >
>> > Please note the refund takes 1-3 days to reflect.
>> >
>> > Kind regards
>> > Khosi
Claimed loss: R 1,860.00
Desired outcome: I would like to have my money back!!!!!!!!!!!!!
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