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Ringtonestimes

Ringtonestimes review: Unauthorized charges! 392

K
Author of the review
12:00 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

I ask for a free download ringtones. a few days later I started receiving jokes on my cell phone. a text message came that said lsw subscription renewed @5.99 /weekly or 23.96 a month. I texted back and I don't want to renew. They sent back a text that said sorry ur command is not recognized. What a scam!

392 comments
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Daryl Cobb
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Apr 19, 2008 3:36 pm EDT

i do not want this subscription. please cancel me immediately

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mike
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Apr 20, 2008 10:25 pm EDT

your a scam, i tried to download a FREE ringtone, and now your trying to commit me to a monthly payment, kiss my ### you suck..!

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mike
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Apr 20, 2008 10:27 pm EDT

i do not want these services cancel me !

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Annabel S. Lynch
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Apr 21, 2008 11:06 am EDT

I have never subscribed to receiving ring tones, they just started coming in my text messaging one day; and I have no idea how I got involved with this subscription. A message of 717-69 appears in my incoming text messaging. I called SPRINT cell phone services and I was informed I am being charged for ring tones being sent by the vendor Ringtone Times, however as I stated, I've never subscribed. I should not be charged, as these messages have been coming in since January 2008; I WOULD APPRECIATE BEING UNSUBSCRIBED AND BEING REFUNDED FOR ALL UNAUTHORIZED CHARGES THAT HAVE BEEN BILLED OT MY ACCOUNT. Please respond to my email message to provide me more information or clarification. Thank you, Belle Lynch cell# [protected].

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Christy
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Apr 24, 2008 5:54 pm EDT

i do not want to be charge 19.99 for just putting my phone number in!

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haddyan holness
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Apr 25, 2008 12:47 pm EDT

I was charged 9.99 for subscription for which i got no downloads and i cancelled in a matter of 12 seconds i lost 9.99 and i would like my money reimburst to my account

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jewel
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Apr 26, 2008 10:02 am EDT

what gives them the right to just all of a sudden start sending text messages telling me i am subscribed for ringtones that i did'nt even order. also takeing money off my account, like twenty dollars worth for nothing! no ringtones or nothing! thats redicules..

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davidcole
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Apr 26, 2008 11:48 am EDT

They said free ringtone then charge me 9.99 a month .I sent them a txt and said no and they said message not reconitzed.

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judy cripe
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Apr 28, 2008 11:28 am EDT

i have this from ringtone.com i want this off my phone [protected].Everytime i text to say dont want they say cant receive text so i go to web page and dont see where to take this off my bill! Please remove NOW! thank you

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April Garner
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Apr 29, 2008 11:19 am EDT

I better not get charged for anything! Someone needs to fix this ASAP!

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Jerry Pugh
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Apr 29, 2008 5:54 pm EDT

My complaint is holding me to a $175 cancellation fee for an aircard (which is suppose to be for a laptop) which they recommended for my computer though the service has not been good.

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Lucas R. Alou
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May 01, 2008 7:59 am EDT

My telephone No [protected] . I do not need any new tone or anithing new for my phone. Received some messages and tried to reply them but to no avail. Please remove me immediately from your lists.

Thanks,
Lucas R. Alou
May 1, 2008

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keith
Send a message
May 03, 2008 10:42 am EDT

after reading the list of complaints I don't think my attorney will have a problem with you, stop trying to hide !CALL YOUR SERVICE PROVIDER AND REGISTER A COMPLAINT TO STOP THESE CHARGES

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Carmen Simmons
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May 03, 2008 3:32 pm EDT

I did not sign up for your service and you took $19.99
from my pay as you go phone. Please credit it back to my phone as I do not want this service. [protected].

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johnathan
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May 03, 2008 5:39 pm EDT

i dont want to be billed for the things that i did not sign up for

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Terri Barnes
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May 04, 2008 12:27 pm EDT

My son took as flirting test on facebook. He entered my phone # and in 3 seconds we were being charged for jokes. In 10 seconds we were being sent a silly joke. What a fun way to spend a beautiful Sunday afternoon. Calling and txting and jumping through more hoops to get out of this charge. What a terrible way to make money. My advise is keep your phone # to yourself at all times. Such a horrible way to make money!

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michelle
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May 08, 2008 9:19 am EDT

I just wanted my free ringtones. Please do not bill me. Please take back your 15 credits. I cancelled as soon as I saw I was subscribed so I better not be billed anything at all. This really is a scam and I want NO part of it. It's really sad when someone misleads people into thinking they are getting something for free and then they get suckered into alot of charges they cant afford. I really hope that this is the first and last time I have to deal with this.

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susan chastain
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May 11, 2008 4:18 pm EDT

what a fricking scam. free ringtone, right. whatever i have to do to remove it from my bill, i will. how many kids are you ripping off? you should all be ashamed of yourselves. Do not charge my account [protected] i do not want any of your crap. i want the number of the person in charge of this scam.

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cody
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May 13, 2008 2:49 pm EDT

I do not want to billed for something that i never even sighed up for this is ridiculous i want to stop being charged 10 dollars a month and I want my money back.

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Ronald Kelley
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May 13, 2008 4:12 pm EDT

Call the number they give you for the help its [protected] the said they cancelled it when i called and they said it would take one business day to take effect.

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linda l. edmiston
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May 15, 2008 2:46 pm EDT

I tried to view a movie trailer and get a free ringtone, next thing you know I supposedly signed up for this at 9.99 a month! I immediately sent a text message and got the same crap ur message does not compute. I sent an email and said I did not subscribe to anything and do not bill me now I get a text message to renew a service I never subscribed to in the first place! I am contacting the Pa. Attorney General's office to report this scam. I am sick of being victimized.

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linda l. edmiston
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May 15, 2008 4:01 pm EDT

hey, everyone I just called verizon and they said to unsubscribe to use your cell phone and dial 71769 then type a text message
"unsubscribe" DO NOT TYPE ANYTHING OTHER THAN THAT ONE WORD. Unsubscribe. then you should get a confirmation back saying that it was received save this message in case there are any complications. Good luck

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Kari Stephens
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May 16, 2008 12:09 pm EDT

Quit billing people who do not even use these services...I just got billed 19.99 for something that I did not order and I want it stopped.

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denise patrick
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May 17, 2008 6:19 am EDT

don't want this feature. don't put it on me. don't ffffff bill me!

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rick verhine
Send a message
May 22, 2008 12:42 am EDT

I don't want them charges on my cell phone it suppose to be free and they better not try to bill me I DON'T WANT NONE OF THIS ! ###

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Alex
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May 22, 2008 3:06 pm EDT

well if anybody see this to solve this problem just send a text STOP to a this number 71769 they will send u a text telling that thanks 4 using our service, your value club combo subscription is cancelled so it should be fine good luck !

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Kate
Send a message
May 22, 2008 3:32 pm EDT

Check out this webpage if you want your money BACK

http://classactionconnect.com/cell_phone_issues/2007/10/18/csw-group-ltd-71769-ringtonetimes-71769/

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Kate
Send a message
May 22, 2008 3:34 pm EDT

Check out this webpage if you want your money BACK

http://classactionconnect.com/cell_phone_issues/2007/10/18/csw-group-ltd-71769-ringtonetimes-71769/

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Kate
Send a message
May 22, 2008 3:35 pm EDT

Check out this webpage if you want your money BACK

http://classactionconnect.com/cell_phone_issues/2007/10/18/csw-group-ltd-71769-ringtonetimes-71769/

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richard blair
Send a message
May 22, 2008 7:48 pm EDT

I do not want this service.

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Nikki
Send a message
May 23, 2008 7:31 pm EDT

CAN I CANCEL MY ACCOUNT

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renee claudio
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May 24, 2008 9:45 pm EDT

I CALLED VERIZON AS SOON AS I RECEIVED A TEXT MESSAGE FROM THIS COMPANY SAYING I SUBSCRIBED TO THEIR MONTHLY RING -TONE PLAN WHEN I DID NOT. THE VERY NICE VERIZON GIRL I TALKED TO TOLD ME TO REPLY TO THAT TEXT WITH; STOP OR CANCEL (NOTHING ELSE). THEN YOU WILL RECEIVE A MESSAGE FROM THEM SAYING THAT YOU HAVE BEEN UNSUBSCRIBED. I CALLED VERIZON IMMEDIATELY AFTER I RECEIVED THAT "YOU HAVE SUBSCRIBED" TEXT AND THE VERIZON GIRL TOLD ME ABOUT A BLOCK YOU CAN HAVE PUT ON YOUR PHONE TO BLOCK PREMIUM TEXT MESSAGING SO YOU CAN'T BE SECRETLY CHARGED. I HAD TO PUT THAT BLOCK ON MY PHONE BECAUSE WITHIN FOURTY-FIVE MINUTES THAT COMPANY HAD TEXT ME FIVE TIMES! BIG SCAM! I WONDER WHY SOMEBODY HASN'T PUT TOGHTER A REPORT IN THE NEWS PAPER OR ON TELEVISION ABOUT THIS SCAM! I BET THEY MAKE TONS OF MONEY SCAMMING PEOPLE LIKE THIS BEFORE THEY EVEN KNOW WHAT IS GOING ON! THANK GOODNESS I HAVE A BORING SOCIAL LIFE AND WAS SITTING HOME IN FRONT OF MY COMPUTER ON A SATURDAY NIGHT OR WHO KNOWS HOW LONG IT WOULD HAVE TAKEN ME TO CATCH ON TO THIS SCAM!

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Tony Borden
Send a message
May 27, 2008 6:36 am EDT

I have text messages on my phone stating that I amd subscribed to a service for ringtones. The message also states that I will be billed $19.95 per month. Attempts to stop the service have been met with rejection.

I have never subscribed to any service. I will not pay a bill to such a service. I want the service discontinued immediately.

My number shall remain confidential until you contact me via email that you intend to stop the billing . In the mean time, I have located a website where a group of attorneys are investigating for a possible class action law suit. I will contact them immediately.

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joy
Send a message
May 27, 2008 12:51 pm EDT

I just logged on to see what the options were, and if I wanted a new ringtone, and I find a text on my phone saying I would be charged 19.99 a month! WHAT?!

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joy
Send a message
May 27, 2008 12:54 pm EDT

Please do not bill me for this "service"...I do not want it! I am with AT&T.

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k blackwell
Send a message
May 28, 2008 11:07 am EDT

plz canceal my phone does not support true tone ringtones therefore i did not download anything

once again plz canceal will not pay for service that i did not recieve

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ricardo reyes
Send a message
May 29, 2008 3:20 pm EDT

hablo espanol no nesesito que me cobren el 19.99 por favor caancelar lo que hise quisiera mi dinero pa tras cgracias discupe por las molestias

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deanna
Send a message
May 30, 2008 1:53 am EDT

i didnt know that you were going to charge me $19.99 i wont my money back

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deanna
Send a message
May 30, 2008 1:54 am EDT

and cancel NOW!

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v.johnson
Send a message
May 30, 2008 8:46 pm EDT

I don't want to be charged for just puttting my phone number in. So, please unsubscribe my number and I would like a refund of 9.99 refunded back to me asap. Thank you