Date: On November 4, 2023
Sail: Carnival Panorama
Cabin #6391
We boarded the Carnival Panorama for a 7 day cruise to Mazatlan, Puerto Vallarta & Cabo. On the second day of the cruise all passengers were informed that due to mechanical failure we were only going to be able to stop at Cobo. We were given a $400 credit for the inconvenience. Although we appreciate the credit we do not feel that this compensation was enough to cover this trip.
Thank you so much for your understanding and look forward to your resolution of this issue.
Claimed loss: Purchased ticket of $2,895.30 on 9/19/2023
Desired outcome: Please refund all or half of $2,895.30