CashNetUSA / CNU Online Holdings’s earns a 3.9-star rating from 280 reviews, showing that the majority of borrowers are satisfied with lending experience.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Mixed Reviews Reflecting Customer Experiences
As someone deeply familiar with the financial industry, I understand the importance of reliable and transparent services. Looking at the reviews for CashNetUSA, it's evident that customer experiences vary significantly. While some customers appreciate the quick access to funds and efficient customer service, others express concerns about high interest rates and difficulties in repayment. It's crucial for potential customers to carefully consider their financial needs and assess whether CashNetUSA aligns with their requirements before proceeding. Remember, financial decisions should always be made with caution and thorough consideration.
Don't Get it if you can't pay it back right away!
I used Cashnet for a super urgent emergency. I got my cash fast. I was able to pay it off fast and avoid any extra interest. Do not get this loan if you are living pay check to check. Its will eat you up and spit you out. It did what i needed it to do.
I have used them before 2015 or 2016!
I have used them before 2015 or 2016! They were great! That credit line was for 350 I believe! As of Sept 2019 I had increase amount line to 950 which was great cuz I needed to pay rent! When I went toake payments after about 2 months and already paying almost 300 dollors! It basically paid off 200 dollors of interest and that's it! The min payment they want is 300 dollors a month right now from me! I can't pay that especially when biweekly they are tacking on 100 bucks! There apt us299% which I was aware off but they haven't worked with me this time around!
Would give a negative if I could. Scam scam scam! They dont even tell you you missed a payment with AUTOWITHDRAWL on! The wait 3 years with so much interest then send it to court and threaten you! Not even a letter, email or phone call when they have all that information.
Someone opened an account using my ssn and my name but their phone number and their address. Or fake ones.. Cashbet *** is trying to collect debt from me and every time I call to talk to someone to report fraud I get strange sounds like it's someone's house and then I get hung up on. Cashnet USA needs a MUCH stricter policy. You can't just give money to people without an I.D, that's absolute lunacy. I'm so angry and can't wait to see whoever is behind this in prison. I will get to the bottom of it.
I'm uncertain if this is the appropriate forum. However, Cash Advance USA is the company that defrauded me of $3,900.00 through gift cards. When I refused the final deceitful request, the representative resorted to manipulative tactics, claiming that my refusal would result in my children going hungry and me losing my job.
I think that they are a scam and I gave these fools my account and routing number and they took their money and when they tried to get more I told my bank to watch out for them and not let them have a *** more...And today a year and a half later they start harassing my dad who has stage four lung cancer! I never put him down on my application! So I called them and the guy said they were taking me to court lmao right I'm sure... So he asked me if I wanted to say anything in my defense I said yes tell them to kiss my a$$ and if anyone is going to be taking someone to court it just may be me suing them! And when I told the man to have them contact me he hung up on me lol I guess nobody has ever stood up to them and I I don't scare that easy anyway... I hate scammers and the only way to deal with a scammer is to scam them right back!
-
Pros
- Rapid funding process
- Straightforward application
- No collateral required
- Flexible repayment options
- Available in multiple states
-
Cons
- High interest rates compared to banks
- Short repayment periods increase pressure
- Potential for debt cycle entrapment
- Limited availability by state regulations
Great customer service very professional and respectful towards customers issues
Great customer service very professional and respectful towards customers issues.
I never took the loan they offered. I needed $1750 and they approved me at *** % APR. That has to be the biggest rip off scam I have ever heard of in my life
Unethical business practices. Unprofessional customer service.Charged my account after we contacted them to not use our debit card on file.
I've been using them for years!
I've been using them for years!They're friendly, polite & will work with you & offer alternate plans if you cannot repay your loan in full + they have mailed me 30% off coupons!I have borrowed $200.00 & paid back $225.00Also, once I wasn't able to pay off the loan in full, so they agreed to divide the payments by 3 & took out about $75.00 from my checking account once a month until my balance was zero! I recommend them to my neice & she was grateful & had no problems with them at all!OH, one time I didn't get a discount in the mail so I called them & asked for one & they gave me a 10% off coupon right then, after telling me that they didn't offer them anymore!THEN a couple months later, I got one in the mail again! ?"
CashNetUSA is a scam. They talk to customers as if they own them. They will boss you around, talk over you, interrupt you, accuse you of every nasty thing there is, and they will threaten you. I was approved, they sent me money as part of the verification process. I returned all of the money. While returning the money I noticed everything I mentioned above. They were ordering me, threatening me, and belittling me. This is when I realized this loan option from them wasn't for me.
The verification process wasn't completed and I was disgusted with their professionalism so I changed my mind about accepting their loan. I expressed my change of heart to the company. The next day the same person called me telling they deposited $1500. I would need to return the money. I checked my account and no deposit was ever made. The representative then told me it's for $1200. I then told him no such deposit either. He then told me it's for $700. I told him no such deposit. The representative refused to believe me. He asked for me to send him screenshots of my bank transactions. I sent him the screenshots. The representative then called me a liar, thief and told me I will suffer the rest of my life. I asked him to point out to me where the deposits were? He replied with more insults. I told them during the verification process I wasn't interested in their money. I returned all of their verification money and they continue to insist I haven't returned everything. I sent screenshots of my bank transactions. They were never able to point out in the screenshots of my bank transactions I sent, where the so-called deposit they made was. Despite me sending screenshots of my bank transactions they called me a liar, thief, and every other nasty and unprofessional word you can think of. In the end, I never accepted any money, I returned all verification money, sent them screenshots showing no deposits were made and they still called me a
This company is emailing me telling me they will be taking me to court in 7 days and they will only email me asking for money and keep dropping the price to what they say I owe from many years ago. It is not legal for a company to tell you they are taking you to court in 7 days when they haven't called me and will not tell me there phone number or anything they just keep emailing me, my lawyer and local police are telling me this is a scam. Are these people just debt collectors? I am super upset of the harrassment through emails and threats and they are trying to scare me and this doesn't seem legit
I had a loan from Cashnetusa. Long story short, I paid it off on October 9, 2019. On December 28 of 2019, they sold it to a collections agency as an unpaid loan. Three years later, in June of 2022, it appeared on my credit report. This is the only way I found out that this issue was still associated with my name. I was finally building my credit up and now this three-year-old PAID debt is negatively affecting my credit report and I'm still dealing with it. They did say they'll take care of it. That was a month ago. It's still in collections. The collection company has been no help at all! Quite frankly, they're rude about it!
CashNetUSA Review: Shady Tactics and Terrible Customer Service
I gotta say, my experience with CashNetUSA (cashnetusa.com) has been a real headache. I took out a loan with them about two years ago when the Covid-19 pandemic was just starting to hit. I had all the intention of paying it back, but unfortunately, I lost my unemployment and the new job I had landed. Times were tough, you know?
Fast forward to now, and I keep getting these threatening phone calls from a girl named Morgan. She's saying that they're suing me over the loan I took out with them. I mean, I did take out the loan, but I didn't expect to be harassed like this. And get this - the loan was only for $1000, but now they're saying I owe over $3000! What the heck?
I tried calling them back to figure out what was going on, but all they wanted to do was collect more information from me. And to top it off, they sent a letter about the debt to a collection agency. I mean, come on. I'm not trying to dodge my responsibilities here, but the way they're going about this is just plain rude and disrespectful.
To make matters worse, when Morgan calls me, there are strange noises in the background. It's like they're trying to intimidate me or something. I don't appreciate it one bit.
Overall, I would not recommend CashNetUSA to anyone. Their tactics are shady, and their customer service is terrible. If you're in a tight spot and need a loan, I suggest looking elsewhere.
CashNetUSA: The Worst Company I've Ever Dealt With - A Warning to Others
I had an account with CashNetUSA over 8 years ago that I paid and closed with the help of a debit consolidation company. I thought everything was settled and done with, but recently, I started receiving nasty emails from them claiming that I still owe them money. I was surprised because I had proof of the account being closed, and I even had hundreds of emails exchanged with them to prove it.
To make matters worse, they have been sending me loan offers even after the account was closed. I mean, what kind of company does that? We are now past the statute of limitations for Kansas, and banks only keep statements for 7 years, so I don't understand where they are getting their information from.
I tried to resolve the issue by asking for written documentation of the account from open to close and all correspondence between CashNet, myself, and Global Holdings through the years. However, they never provided me with the information I requested. Instead, they randomly send me threatening emails every few years and are now claiming that they turned me into a collection agency.
It's frustrating to deal with a company that doesn't seem to care about their customers. I've had enough of their unprofessional behavior, and I wouldn't recommend them to anyone. In fact, they are the worst company I've ever dealt with.
I hate CashNetUSA, and I hope others will avoid them at all costs.
Thanks,
Jennifer-KS
CashNetUsa Review: A Total Scam with 299% Interest Rates and Terrible Customer Service
CashNetUsa is a company that I would NOT recommend to anyone. They are a TOTAL SCAM! Their interest rates are a whopping 299.00% for their line of credit. I borrowed $1650 and ended up paying almost $4000 back! It's absolutely ridiculous! The only reason it wasn't more is because I made off cycle payments on top of what I already owed. They started to figure out I was paying more and every time I made an early payment, they would use it toward my next payment and subtract whatever the difference was when it was actually due. I had to call every time I made an additional payment (only to sit on hold for 20 min EVERY TIME) to make sure they didn't try and scam me. And every time they would have it wrong and I had to correct it. This is the most immoral company ever and I have no idea how they are still in business. I will NEVER use them again. Please don't be fooled.
I was in a tough spot and needed some extra cash to get me through. I thought CashNetUsa would be a good option, but boy was I wrong! Their interest rates are so high that I ended up paying almost triple what I borrowed. It's just not worth it. And to make matters worse, their customer service is terrible. I had to wait on hold for 20 minutes every time I called to make an additional payment. And when I did make a payment, they would often apply it to the wrong payment, causing me to have to call and correct it. It was a huge hassle and I wouldn't wish it on anyone.
I really don't understand how CashNetUsa is still in business. They are taking advantage of people who are in a tough spot and need some extra cash. Their interest rates are so high that it's almost impossible to pay back what you owe. And their customer service is terrible. I had to spend so much time on the phone just to make sure they didn't scam me. It's just not worth it.
In conclusion, I would advise anyone who is considering using CashNetUsa to look elsewhere. There are plenty of other options out there that won't take advantage of you like they do. Don't be fooled by their promises of quick cash. It's just not worth it in the end.
Scammed by CashNetUSA: My Warning to Others
I was in a real jam and needed some cash fast, so I decided to give CashNetUSA a try. At first, everything seemed okay. I applied for a loan and was quickly approved. But then things started to get weird. I kept getting calls from different people, all telling me not to talk to anyone else about the loan. They also told me not to call my bank to check on the status of the deposit. I started to get really suspicious, but I needed the money so badly that I decided to go ahead with it.
Unfortunately, my suspicions were well-founded. A few days later, I got a call from my bank telling me that there had been some suspicious activity on my account. It turns out that the people at CashNetUSA had drained my account with a bunch of crazy purchases from a place called "Big Basket." They also tried to take money from my Zelle account by adding some random guy's name to my list of recipients. Luckily, my bank caught on to the scam and shut it down before they could do any more damage.
I was so upset and angry. Those people at CashNetUSA had sounded so nice and reassuring on the phone, but they turned out to be nothing but scammers. They messed up my bank account and left me in even worse financial trouble than I was in before. I would never recommend this company to anyone. Stay far away from CashNetUSA if you don't want to end up like me.
Frustrating Loan Application Process with CashNetUSA: A Review
So, I was in a bit of a financial bind and decided to apply for a loan through CashNetUSA. I receive Social Security Disability Income and also get Social Security payments for my deceased husband. On top of that, I receive two small pension checks. I applied for the loan on July 12th, 2021 and sent them five screenshots of all my direct deposits. They approved my loan, but then later in the day, they said they needed something showing that the payments were recurring.
I went to the deposit section of my bank and sent them several screenshots of all the deposits. Then, I received an email stating that my loan was withdrawn and that I needed to fill out the application again. So, I did just that. I sent them a benefit letter for each Social Security direct deposit and eight different screenshots showing those deposits and the direct deposits of each of the pensions.
I kept checking on July 13th, and to my surprise, they sent me an email once again saying that my loan was withdrawn and that I needed to fill out the application again. This time, they asked for a copy of my most recent paystub. I was confused because I don't get a paystub. I needed this loan desperately, but not at the loss of my sanity. They are impossible!
Overall, my experience with CashNetUSA was frustrating and confusing. I understand that they need to verify my income, but it seemed like they kept changing their requirements. I appreciate that they approved my loan initially, but then withdrawing it and asking for more information was a headache. I hope they can improve their process in the future to make it more straightforward for people like me who need financial assistance.
Deaf Customer's Terrible Experience with CashNetUSA: Not Recommended for Loans
CashNetUSA is a company that I would not recommend to anyone. They do not seem to understand the difficulties that a deaf person may face when trying to communicate with their customer service team. I recently had an experience where they withdrew three payments from my account when it should have only been one. This has caused me a great deal of stress as I now have other bills and rent that will not be paid on time. If I get kicked out of my home, I have nowhere else to go. I am in an OMG state of mind with a headache that just won't go away.
If you are considering taking out a loan with CashNetUSA, I would strongly advise against it. They are not a trustworthy company and I have had a terrible experience with them. After I concluded my call with their customer service team, I hung up on a young lady whose baby was crying in the background. I am severely deaf and it was difficult for me to communicate with her. She seemed to find it amusing to add another payment to my account, which has caused me even more stress.
I have called CashNetUSA to try and resolve this issue, but they have not been helpful at all. They seem to think that it is not their problem that I am deaf and that I should be able to handle my business myself. This is not fair and I would not recommend this company to anyone. They are nothing but highway robbers who will stick you up without a gun. If you can avoid taking out a loan with them, please do so.
Stay Away from CashNetUSA: My Nightmare Experience with Loan Repayment
I gotta tell ya, stay away from CashNetUSA. I got a loan from them for a grand back in December 2022 and paid it off through my bank on January 5, 2023. They told me to send the check to a PO Box in Dallas, Texas. The check was deposited and cleared by CashNetUSA on January 10, 2023, but they didn't apply the money to my account. They're saying some other bank cashed the check, but it had THEIR name on it! My bank found the check and saw that CashNetUSA deposited it in their account. My name and account number were clearly PRINTED on the check. The manager I talked to said the checks go into a lockbox and they don't know who deposits them. What kind of nonsense is that? They even took a payment out of my account after the payoff check was deposited. I'm not gonna lie, it's been a nightmare since January 17, 2023. I've contacted my bank and they're looking into it as a fraud case. The manager also told me that the balance on my account will keep accruing interest until the matter is resolved. How is that even legal? They straight up stole money from me. If you're thinking about getting a loan from CashNetUSA, good luck with that. They cause more problems than they solve.
Unpleasant Experience with CashNetUSA: Confusing and Expensive Repayment Process
I recently had an experience with CashNetUSA and I have to say, it was not a pleasant one. I borrowed $850 from them and was contacted by a lender. I reached out to them on the 11th of the month and was informed that I would have to repay the entire amount by the 20th of the same month. However, I found out that the State of Texas allows for up to 4 extensions.
The repayment process was quite confusing and frustrating. When I requested an extension for the first time, I had to pay $221 in interest and fees for the loan. None of this amount went towards the initial $850 that I borrowed. Instead, I was given a new due date for the entire amount.
If I needed another extension, I had to pay the same amount of $221 in interest and fees for the loan. Again, none of this amount went towards the initial $850. I was given a new due date for the entire amount once again.
This process continued for the third and fourth extension requests as well. Each time, I had to pay $221 in interest and fees for the loan and was given a new due date for the entire amount. If I wanted to pay off the principal, I had to pay the $221 plus any additional money for the principal.
Overall, I was not satisfied with my experience with CashNetUSA. The repayment process was confusing and expensive. I cancelled my loan immediately and would not recommend this service to anyone.
CashNetUSA Review: Good or Bad? Read Before You Apply for a Loan
CashNetUSA is a company that provides loans to people who need them. Some people have had bad experiences with this company, but others have had good experiences. One person said that they took out a $500 loan with CashNetUSA and paid almost 100% of it back. However, the next day they saw that they had $1,000 in their account from CashNetUSA. They called the company and said they never asked for $1,000 and didn't apply for it. CashNetUSA said they did apply for it and they were stuck with the loan. The person made a police report, but nothing was done. They had to pay the $1,000 loan with a 160% increase, so they ended up paying over $2,000 for the loan they never applied for.
When the person was two payments away from being done with their loan, they needed to refinance it. They took out a $600 loan, but it didn't come through. They were able to come up with the money, so they no longer needed to refinance the loan. They called CashNetUSA to cancel the loan, and it was canceled. However, a month later they were charged for their normal loan payment and another charge. They called CashNetUSA and it took the representative a while to figure out what happened. The loan never canceled, but it also never covered what they still owed. After talking with the representative for almost an hour, they were told everything was taken care of. They only had the one loan and owed $200 from the loan they canceled. The representative assured them they didn't owe the $600 loan at all. However, they ended up owing $890 for the $600 loan they canceled and never received.
Overall, it seems that CashNetUSA has caused some problems for people. It's important to be careful when taking out loans and to read the fine print. It's also important to make sure you understand what you're agreeing to before signing anything.
Beware of CashNetUSA Scam: They Will Steal Your Identity and Life Savings
So, I got a call from a guy named Albert Brown from CashNetUSA. He had a heavy accent from some Asian country, but that's not important. He offered me $7K for direct deposit within 45 minutes. He asked for my routing and checking account number, which he said he got from another lender's database. Then he demanded my username and password to Chase Bank. He said I could take all the money out and give him my username and password so they could verify my identity.
There were a lot of people in the background talking about $7,000 loans and saying the same thing over and over. They kept saying, "Ok forget it, if you don't need the loan we will move on." They think they're doing reverse psychology because people are desperate for money. But they just want your password, trust me.
I told Albert I would give him my password. But I gave him a fake one, "password!." I wasn't dumb enough to change my password to something generic to test if they were for real. But I quickly found out. Albert said to me, "you are the worst motherf&%@cker I've ever worked with and you are lying about your password and we will find you." He threatened me and then laughed with his co-workers while he called me names.
Friendly reminder, no credible financial institution will ever ask for a username and password. All verification for bank accounts is always done by third party sign-in that involves your bank. Do not fall for this. These people should be behind bars. The phone number was from Texas and was ***856.
I am actively reporting these criminals to the federal government for active consumer scams.
Hopefully you read this before you attempt to do any business with these filthy criminal derelicts. They will take your identity and your life savings because your password will be sold to dozens of other hackers and scam artists to break into other accounts. If you have spoken with these people, do yourself a favor and change all your passwords for credit cards, social media, personal email immediately.
CashNetUSA / CNU Online Holdings Complaints 104
This is an updated version of a complaint I filed earlier today, January 20, 2023
This is an updated version of a complaint I filed earlier today, January 20, 2023. Reference number ***. I received a loan for *** on December 6, 2022, and paid it off through my bank on January 5, 2023. They gave me the address to send the check to a PO Box in ***, ***. The check was deposited and cleared by CashNetUSA on January 10, 2023. They did not apply the money to my account and claim that some other bank has cashed the check. It had THEIR name on the check. My bank located the check and saw where CashNetUSA had deposited it in their account. It had my name and my account number clearly PRINTED on the check. The manager I spoke to said the checks go into a lockbox and they have no way of knowing who deposits them!? They have taken a payment out of my account after the payoff check was deposited as well. I have contacted my bank and they are now looking into this as a fraud case. The manager also informed me that the balance that is still on my account will continue to accrue interest until the matter is solved! HOW IS THIS LEGAL?!?!?!?! They have stolen money from me and this has been a nightmare since January 17, 2023. They keep telling me that the issues will be resolved within *** hours. I have already been waiting *** They do not have a corporate number either which makes no sense to me. They are stealing people's money. When I had my bank send a payoff check, I was quoted a number from CashNetUSA for 15 days past the day I was sending the check. The manager informed me they would send a refund for overages once the matter was taken care of. How will I have overages when they are still charging me interest on a debt THAT HAS BEEN PAID OFF?!?! They owe me well over *** and they are beating around the *** about the issue, This is not how you resolve a complaint from your consumers. I will continue to leave honest reviews about this company because I have never had to deal with such a mess in my life.
The complaint has been investigated and resolved to the customer’s satisfaction.
I applied for a loan from CashNet USA 8n the amount of $1100.00. I've paid back almost $5,000. This company is a total ripoff and hides the interest of the actual interest or amounts to be paid off.
Applyied and approved for $2000.00 line of credit on 04/01/2021 with ACH debit on 1st and 15th of month. Things went smoothly until one day I tried to log into account and they replied my email/password was invalid. These people allowed someone other than me to change the email I have had for over thirty years. I contacted them and they had the nerve to tell me I should file a police report locally. I did not make changes to account info. but they did and they don't hold any accountability as to this? I emailed them the original loan documents with my email and banking info. I have saved on archived emails. They respond with "we have recieved you message and will contact you by email or phone. Liars. They never respond and are dodging this problem. These people are shady loan providers! They have changed my customer ID # from the original loan to another # w/o my permission or consent. All I wanted to do was check my acct. balance and maybe pay off loan balance. You need to take a look at these internet scammers doing fraudulent loan transactions w/o customer knowledge. I have forwarded *** emails with acct. numbers, payments made, email info. and all the info. on this account. They will not respond because they are not conducting business legaly! I have all saved emails with dates, customer ID #, payments made and emails showing where they changed customer ID #, email address w/o my knowledge or consent.
I had COVID-19 was sick for 2 months. Then got strept infection I'm raising 2 grandsonswhich have also been sick. I got COVID again. Then I got RSV. Have heart problems. Tried to work a deal with them but they wouldn't take what I was offering. I have heavily mounted hospital bills and have to have surgery. They are harassing my son. They have harassed me.
I took out a loan for 500 dollars in December 2020. I made my final agreement payment, which was an amount the company agreed to settle for. The representative confirmed this settlement figure. After making the payment in 2020, CashNetUSA sent my account to collections. I informed the collection agency that I had settled the balance. The representative at the collection agency mentioned that the only option was to put the account in dispute, yet I would still show a collection balance, or I could settle for 275 dollars today. I possess an email confirming my payment to CashNetUSA for the final agreement. Due to my move, I did not receive the final bill of sale. I maintain that I owe them nothing further. The balance on my account does not reflect my payment, which was made during a call with CashNetUSA. The collection agency worker, whose name and phone number were provided, insisted that even with CashNetUSA's records showing payment, a collection balance would remain. She urged me to pay the 275 dollars today and did not provide a reference number, stating she was the sole employee there by that name.
I applied for a loan after seeing a television commercial for CashNetUSA
I applied for a loan after seeing a television commercial for CashNetUSA. I didn’t see the email I received from them the day it was in my email inbox, but I received a phone call from Stanley *** and someone else that said they were loan managers from CashNetUSA telling me I was approved for a loan for $1500-$1600. I told him I just needed a $500 loan and he said the lowest amount I could get was $1500, but it had a low interest rate. He said my credit score was mud 600 but I needed a credit score if 690 to get this loan and he then told me they would work with me to get verified and get my credit score up to 690. They would send me money through my bank and I would then need to get a gift card from *** or any places that have gift cards and put the amount on the gift card from the money they deposited to my bank account. They deposited the money but my bank only released $200 and put the rest on hold for a few days. Stanley *** then had me take a picture of the back of the gift card and send it to him at [protected]. I had to do this 5 different times. I have the gift cards and the receipts. One time he called me from a different phone number and I asked if I sent the picture of the gift card to this new number he called me from and he said no because it was his workplace number and to send it to the number I sent the other gift card receipts. He would always tell me they follow the guidelines of the FTC. ? I believed it was a legitimate business because of the television advertising and especially because my bank released part of the money and put the remainder on hold. I didn’t know it was a scam until I received a phone call from my bank telling me the were taken from my account and I had insufficient funds in my account. My bank sent me a copy of checks that were returned due to them being Altered. The name on the checks is William E. ***, 1907 Hailey (or Haley) Ave., Nashville, TN 37218. My name is written, forged on the back,for Mobile deposit.
The complaint has been investigated and resolved to the customer’s satisfaction.
On March 1st, a new credit entry appeared labeled as 'consumer adjustment' with an undisclosed amount, indicating that it was opened in December 2022 for a CashNet USA account. I have never visited a CashNet location nor have I utilized their services. I attempted to contact the consumer adjustment company to dispute the entry but received no response or callback. This incident has negatively impacted my credit score by 75 points and has caused me significant frustration. I have been diligently working to improve my credit and was making progress in the right direction when this unexpected issue arose. I need assistance in resolving this matter and removing the erroneous entry from my credit report.
This company is pure evil (sorry about the dramatic opening). On or around March 6, 2023, I was told that I was approved for a $10,000 (originally $5,000) loan. I was sent a promissory note to sign, which I did and returned to them. The representatives I dealt with had distinct accents, but I won't speculate on their origins.
As the process unfolded, they claimed that I needed to pay off a series of short-term loans from them to boost my FICO score. I feel so foolish for being so desperate to secure funds for emergency reasons. They deposited checks that were initially cleared by my banks. I sent the money back to them, only to later discover that those checks bounced, leaving me over $7,000 in the red. My banks have since closed my accounts and are conducting 'internal' fraud investigations.
When I was finally supposed to receive a $10,000 ACH transfer on March 14, 2023, the phone number I had for them suddenly became non-operational. Being a disabled senior, I recognize that I may appear as an easy target. I acknowledge my part in falling for this scam. I should have been more cautious. Now, instead of just needing $10,000, I am in debt to the banks for an additional $7,000.
This company is a ripoff, I borrowed $800 the first payment was $108.48 they had added $28.48 interest the very next month they added $189.42 interest which made my balance go up to $909.42! How does the balance go up instead of down why in the world was that much interest added? So my second payment would be be $261.42. How does this make sense? They weren't able to get that amount from my account now my balance is $1097.08. How in the world does my balance keep going UP AFTER the first payment? I want to pay what I owe not all of the charges they continue to add unnecessarily in my opinion this business needs to be shut down completely
We have not done any business with Cash Net USA, they keep sending threatening emails to us. We want them stopped and want them to leave us alone. Stop with harassment. I went to the website just to see what they were and this is what I found.
Charges to Be Pressed on Tuesday, September 27, 2022, at 10:16 AM
Charges to be pressed on Tuesday, September 27, 2022, at 10:16 AM to a recipient. CASH NET has a due amount of $750.75 from a loan company/lender. If you wish to settle this case outside of court, contact our Settlement Department via email. Options include a one-time payment of $650.00 for case closure or a bi-weekly payment plan of $250 until fully paid. Please inform us of your preferred payment arrangement by contacting us via email. Account Status: There is an active warrant for search and seizure due to violations. The debtor has been found guilty by an authorized entity. A seizure warrant is in effect, and notice of the warrant must be provided as per legal requirements. Delayed notice is authorized in certain cases. Local county authorities will contact you. Failure to respond will result in account closure and a declaration of guilt.
The complaint has been investigated and resolved to the customer’s satisfaction.
I received an email stating this company is taking me to court for a missed payment. I have no loans with this company. I do not owe them anything and have never done business with them.
This collection is not mine. I do not have any loans or credit cards with this company that is sayin I owe money to under the name of Enova line of credit. I have not received any kind info by email or mail or phone on this collection. I do not know where it came from. Plus it is saying I opened it I. January 23,2023. I havent opened anything. I believe it is fraud and my identity has been stolen
On March 2, 2023, I received two separate emails from CashNetUSA about an account being opened by someone using my email address. I have no idea who this person is and never gave them permission to use my email address. They are fraudulently using my email address. I am not affiliated with this person in any way.
I immediately went to CashNetUSA to contact them. I sent emails to their account support email as well as their collections email within a few minutes of the original emails. I received automated confirmation of receipt of these messages. However, I never received any responses from the company and am still getting these emails. I've contacted them over chat and never got through to someone. I have emailed them multiple times with no response.
I initiated a loan for $1500. It was approved. I never received the funds. CashNetUSA changed by bank account information on file without notifying me. That change was fraudulent so I never received the funds. CashNetUSA admitted the problem and did not make me pay the funds back. Now I have received a loan forgiveness form and have to pay taxes on the funds I never received. After emailing the company, they did not respond, other than telling me they have to send me the form. Well, I believe they are wrong. After doing business with these people on several occasions, I expected more since it is their fault the funds went to a fraudulent person.
Is CashNetUSA / CNU Online Holdings Legit?
CashNetUSA / CNU Online Holdings earns a trustworthiness rating of 86%
Highly reliable. Use their services with confidence, yet trust but verify.
We found clear and detailed contact information for CashNetUSA / CNU Online Holdings. The company provides a physical address, 4 phone numbers, and 2 emails, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
CashNetUSA / CNU Online Holdings has received 5 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of CashNetUSA / CNU Online Holdings's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Cashnetusa.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Cashnetusa.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for CashNetUSA / CNU Online Holdings have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up CashNetUSA / CNU Online Holdings and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- CashNetUSA / CNU Online Holdings has been found to only resolve 33% of 15 negative reviews, indicating a lack of commitment to addressing customer concerns. Many customers have experienced long wait times for responses or resolutions, unhelpful or inaccurate answers to their questions, and a lack of follow-up or updates on the status of their issues.
Warning: CashNetUSA is a Scam - Beware of Giving Bank Details!
This company, CashNetUSA, is a complete rip-off! They won't give you the loan until you hand over your bank account details. That's a huge warning sign! They offer to push back your payment a few days if you can't make it on time. But then they started taking money out of my account without my permission, and it was way more than what I owed! I tried to sort it out, but they kept taking money from me. The only way I could escape their scam was to close my bank account! Even my bank said that this is a very dodgy operation.
Beware of CashNetUSA: A Review of Their Unhelpful and Predatory Practices
CashNetUSA, let me tell you, they are not the easiest people to work with. They don't seem to be interested in helping you out at all. It's almost like they want to see you fail. You have to be absolutely sure that you have the money to pay them back as soon as possible, even if it's just a small amount. It's like they're trying to financially rape you. If you're in a tough spot and have no other options, I understand, but please make sure that your income is enough to cover anything you borrow from them. I went hungry for days and almost got kicked out of my apartment a few times because of them. It's just not worth it. I would suggest going with a local payday loan instead. Trust me, I'm begging you.
Beware of CashNetUSA: My Experience with a Fake Approval Letter and Check
So, I gotta tell ya, I had a pretty bad experience with CashNetUSA. I was tryna get some cash quick, ya know? So I filled out an application and got an email sayin' I was approved. I was pretty excited, but then things started goin' downhill.
Turns out, the approval letter was fake! I didn't know that at the time, though, so I went ahead and gave 'em my bank account info. Next thing I know, I got a deposit in my account. But when I went to use the money, my bank told me it was a fake check! Can you believe that? I had to pay $225 outta my own pocket just to cover the costs of the fake check, and my bank account got closed. Plus, I had a bunch of late fees on my credit card payments 'cause of that fake check.
I tried to get in touch with CashNetUSA to let 'em know what happened, but they never got back to me. I sent 'em emails and texts, but nothin'. It's like they don't even care about their customers.
So, yeah, be careful if you're thinkin' about usin' CashNetUSA. I wouldn't want anyone else to go through what I did. I even posted a photo of the fake check in this review so you can see what it looks like.
Surprised by Daily Interest: My Experience with CashNetUSA
I gotta tell ya, I was pretty surprised when I found out that CashNetUSA charges interest every single day. I mean, I knew there would be some interest, but every day? That's just crazy! And what's even crazier is that even if you pay off your full balance, you still gotta pay that daily interest. I found that out the hard way.
So, here's what happened. I borrowed $300 from CashNetUSA on March 23rd, 2023. They tacked on an extra $45 fee, so my balance was $345. I made a payment of $100 on April 7th, 2023, which should have brought my balance down to $245. But when I decided to pay off the full balance on April 18th, 2023, I had to pay $303. That's right, my balance had actually gone up, even though I had made a payment earlier.
Now, I'm not saying that CashNetUSA is a total scam or anything like that. I mean, they did give me the money I needed when I needed it. But I just don't think it's worth it to pay that much in interest and fees. If I hadn't paid it off early, my balance would have been even higher. So, I'm definitely not gonna be using CashNetUSA again. There are plenty of other options out there that don't charge such crazy interest rates.
CashNetUSA Review: From Great to Greedy - Loyalty Not Rewarded
I used to think CashNetUSA was a great company. I've been using their services for over 10 years, but now I'm not so sure. It seems like they don't really care about their customers anymore. They're only interested in taking as much money from them as possible. It's really disappointing to see a company that used to be so good turn into something so greedy.
I've noticed that they're not treating their long-term customers very well. It's like they're only interested in new customers who will give them more money. I think it's really unfair to treat loyal customers this way. They should be rewarded for their loyalty, not ignored.
I don't think I'll be using CashNetUSA anymore. It's just not worth it. They're not trustworthy and they don't care about their customers. It's a shame, really. They used to be a great company, but now they're just awful.
If you're thinking about using CashNetUSA, I would advise against it. There are plenty of other companies out there that are more trustworthy and care about their customers. Don't make the same mistake I did. Stay away from CashNetUSA.
Sky-High Interest Rates: My Experience with CashNetUSA
I've had a few loans from CashNetUSA, but the interest rates are sky-high! It's like they're taking advantage of people who are in a tough spot. Let's say you borrow $800 and go on a payment plan because, let's face it, that's why you took out the loan. After 11 months of payments, you've paid over $1600 in interest alone! That's just not right, especially when times are so tough for so many people. I wouldn't recommend this company to anyone. I'm done being desperate and getting taken for a ride. Shame on you, CashNetUSA! I've learned my lesson and now have two jobs just to make ends meet instead of relying on someone who's just going to use me. Bye!
CashNetUSA Loan Review: Heartless Company Takes Advantage of Borrowers During Pandemic
So, I got this loan from CashNetUSA for $1,000 and when I first signed up, it said I had to pay back $1,200. But now, after paying off $1,400, I called them to ask how much more I owe and they told me I still have 5 more payments to make out of the 7 payments I already made. Can you believe that? I mean, what the heck?! This is ridiculous! Taking $200 every 2 weeks was already killing me after paying off $1,400. It's like they're straight up raping me! I can't take it anymore, so I'm closing my account. I'm not going to pay $2,400 for a $1,000 loan during a pandemic. That's just insane! I'll just let it go to collections and settle from there. Lesson learned, I guess. This company is heartless, to say the least. Don't borrow from them, it'll just put you in a deeper hole than you're already in.
Shady Tactics and Threats: My Experience with CashNetUSA
I gotta say, I had a pretty bad experience with CashNetUSA. I took out a loan with them right smack in the middle of the pandemic, for $700. I started making payments, but it seemed like the balance wasn't going down at all. Turns out, they were adding daily interest to my account without telling me! I mean, come on, that's just sneaky and dishonest.
Now, years later, I'm getting calls from people threatening "forceful recovery" and sending me text messages about missed payments. And get this - my bank actually blocked them from taking a payment that I never even agreed to! It's really starting to get on my nerves, you know?
I'm just wondering, what are you guys doing about these phone calls and threats? Are you paying them off or something? Because I sure as heck am not going to give in to their shady tactics. All in all, I would definitely not recommend using CashNetUSA for a loan. There are plenty of other options out there that won't try to pull a fast one on you like these guys did.
Warning: Avoid CashNetUSA - Usurious Rates and Shady Business Practices
I gotta say, CashNetUSA (cashnetusa.com) is one of the most usurious companies out there. I was in a tough spot and didn't fully understand the payback terms and crazy rates on their line of credit loans when I signed up. Let me tell you, it's a real killer! The fees are huge and the interest rates are sky high. It's almost like they're trying to rob you blind. In fact, I'm pretty sure it's borderline illegal since 21 out of 50 states don't even allow them to operate.
I know I should have known better, and I take full responsibility for my mistake. But I would never repeat it again, and I strongly advise anyone considering using CashNetUSA to stop and find an alternative. Maybe try selling an organ or playing keno instead - the odds are probably better for a positive outcome. Heck, even self-flagellation would be less painful than dealing with these guys.
Overall, I would say that CashNetUSA is a company to avoid at all costs. Their rates and fees are outrageous, and their business practices are shady at best. If you're in a tough spot and need money fast, there are plenty of other options out there that won't leave you feeling like you've been taken advantage of. So do yourself a favor and steer clear of CashNetUSA - your wallet (and your sanity) will thank you.
Unhelpful and Costly Experience with CashNetUSA: Beware of Unauthorized Charges
I never had an account with CashNetUSA, but my card keeps getting charged by them. I called them to figure out who was doing it and how to stop it, but they were no help. They said it wasn't their problem and I should contact my bank. But when I contacted my bank, they told me to contact CashNetUSA to find out who was running the card. It's been a big runaround and I'm still getting nowhere. I had to close my account and cancel my card. It's been a huge inconvenience and I've lost about $3,000 because of this. Nobody can help me get my money back or tell me who took it. It's really frustrating and disappointing. I thought CashNetUSA would be more helpful, but they weren't. I don't recommend using their services if this is how they treat their customers. It's a shame because I was hoping to use their services in the future, but now I don't think I will.
Loan I didnt authorize that im being sued for
I had taken a small loan with CashNet Usa about 5-6 years ago, and paid it off. They contacted me offering me another loan for a larger amount, which I did not take, but am now being sued for the amount of the larger loan, and fees. They keep your information on file and just sign you up to be indebted to them forever. And ruin your life with charges of breach of contract, and bank fraud.
Desired outcome: Just close it. I paid the loan i authorized.
Fraud/loan
I received a email I have been approved for a loan I did not apply for. I logged into the account of the information is outdated and the funds are being deposited into a old bank account. Not only that when I applied for loan several years ago I was denied. The documents I received my credit score is 409 and they gave me a credit line of $1,300. They claim they are open 7 days a week. Made several attempts today and they are closed right after I received the first email. I take it they are randomly selecting people for loans, scamming for business.
Customer Service
Have a question or need assistance with your loan?
888.801.9075
Recommended
Chat
Email
Monday – Friday: 7 a.m. – 8 p.m. CT
Saturday: 8:30 a.m. – 5 p.m. CT
Sunday: 10 a.m. – 6:30 p.m. CT
Desired outcome: The loan is reversed and hard credit pull removed from the credit bureau
Got this e-mail is it a scam
We are talking about the creditor ACS, (Advance Cash Services), is a parent company which owns and operates more than 80 parental payday loan websites like CASH NET USA, CASH AMERICA & 500 CASH ADVANCE, US FAST CASH, PAYDAY MAX, 2-MINUTE PAYDAY LOANS, SPEEDY CASH, ACE CASH EXPRESS, MONEY TREE, ALPINE LOANS etc. you applied from one of our website and you never bothered to pay this debt, so the creditor wants to know your intentions about this matter of yours that what would you like to do. They do have a signed copy of the contract which is signed under your e-mail address sandi. [protected]@mediacombb.net, also would like to mention your computer's IP address was also traced when you were signing the contract with the company. The money was successfully deposited into your bank account.
We have a settlement amount for you, if you will make the payment of $410.00 by today, 10/22/21 then we can close your file at this amount only. Once the full and final payment is received a receipt will be sent to you stating that your outstanding debt is paid in full.
Kindly let us know are you willing to resolve this matter out of the court house or we should proceed further with the legal charges against you. Once this case will be downloaded against you then we won't be able to help you out.
Scammed by cashnetusa for $1700. No loan no refund.
They all fooled me at first and seemed honest. Not use to dealing with scammers.
I went online for a $5000 loan and Mark Brown with CashnetUSA responded to my app with approval and solicited $700 to process, $1000 for
Insurance and I sent the $1700. No loan yet they then solicited $1400 to complete loan process when I realized it had to be a scam.
I asked for refund of my $1700 and they said I would lose everything if didn't pay the $1400 for processing the loan. Got into confrontation for
a refund with Eric Daniel and Robert Ted. Last call today 7/30 Robert asked for $250 be sent to him and he would get loan sent
to my Wells Fargo account within the hour. Nothing refunded or received on loan. I was scammed.
Mark Brown. Cashnetusa5986. [protected]
Eric Daniel. Cashnetusa3615. [protected]
Robert Ted. CashnetUSA USA. [protected]. All @ Gmail addresses.
I'm Benny Hurst. (A victim) who has lost $1700 My add [protected]@yahoo.com. [protected]. Can anyone help me?
Loan
During this time when we are all suffering because of this pandemic, cashnetusa has not compassion or understanding. People like me who are suffering financially yet you keep piling on the interest every day putting me deeper and deeper in a hole. You don't care about suffering. I will not ever borrow money from this awful company! Yet is ridiculous the way you pile on the interest making it impossible for someone like me to catch up and pay down the debt. I took a cash advance for $1000 in december. Since then I have made three payments of over $250 and my balance is still $108. No money has gone to paying down the $1000. This is ridiculous. I will never do business with cashnetusa again as soon as I pay this money off. I am literally in tears about this. During this time people's finances are strained, you don't care. It is all about greed. I wish I had never done business with you at all. I have been with cashnet since 2009, yet you make no allowances. I will discourage anyone, as many people as I can, from using cashnetusa. Shame on you! As I said, I am literally in tears about this. It is upsetting and depressing. Making your payments on time does not make a difference. Instead of your payment going down, it goes up. My payment went from $250 to $300. It is insane. Do not deal with this company!
Baiting with money on credit card
A mr. Williams from cashnet.com call me and said he was depositing 500.00 dollars on my credit card and need to send it back in game stop give cards, witch I did and the loan for 3000 would be western union to me. Now he send 320.00 dollars to me on my card and needs it back on monday. And the 3000 will be be send to the bank. He goes by mr. Willams at cashnetus58@g mail.com, 773-888-7153.
Online loan
I was looking for a loan and was contacted by Mike Wilson. He stated they would deposit money in my account to pay the insurance cost. My account showed a deposit but it was for more then he said so I began to investigate. He or this supposed company tried to deposit a fraudulent check from my place of employment. I contacted the bank that this was not me and confronted mike about it. He denied this but now will not respond.
About CashNetUSA / CNU Online Holdings
Today, our services are available to consumers in over 30 US states. We take pride in our innovative solutions, leading-edge technology and dedication to superior customer service. Our team of talented professionals is committed to helping hard-working Americans meet their short-term financial needs.
Here is a guide on how to file a complaint or review about CashNetUSA / CNU Online Holdings on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account or create a new one if you don’t have an account yet.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with CashNetUSA / CNU Online Holdings in the 'Complaint Title'.
4. Detailing the experience:
- Provide detailed information about key areas of concern.
- Mention relevant information about any transactions with the company.
- Describe the nature of the issue.
- Include steps taken to resolve the issue and the company's response.
- Explain the personal impact of the issue.
5. Attaching supporting documents:
- Remember to attach any additional supporting documents but avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Use the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.
8. Submission process:
- Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure each step is clearly defined to guide users effectively through the process of filing a complaint or review on ComplaintsBoard.com regarding CashNetUSA / CNU Online Holdings.
Overview of CashNetUSA / CNU Online Holdings complaint handling
-
CashNetUSA / CNU Online Holdings Contacts
-
CashNetUSA / CNU Online Holdings phone numbers+1 (888) 801-9075+1 (888) 801-9075Click up if you have successfully reached CashNetUSA / CNU Online Holdings by calling +1 (888) 801-9075 phone number 0 0 users reported that they have successfully reached CashNetUSA / CNU Online Holdings by calling +1 (888) 801-9075 phone number Click down if you have unsuccessfully reached CashNetUSA / CNU Online Holdings by calling +1 (888) 801-9075 phone number 0 0 users reported that they have UNsuccessfully reached CashNetUSA / CNU Online Holdings by calling +1 (888) 801-9075 phone numberCustomer Service+1 (888) 801-9078+1 (888) 801-9078Click up if you have successfully reached CashNetUSA / CNU Online Holdings by calling +1 (888) 801-9078 phone number 0 0 users reported that they have successfully reached CashNetUSA / CNU Online Holdings by calling +1 (888) 801-9078 phone number Click down if you have unsuccessfully reached CashNetUSA / CNU Online Holdings by calling +1 (888) 801-9078 phone number 0 0 users reported that they have UNsuccessfully reached CashNetUSA / CNU Online Holdings by calling +1 (888) 801-9078 phone numberCollections, General+1 (866) 653-2116+1 (866) 653-2116Click up if you have successfully reached CashNetUSA / CNU Online Holdings by calling +1 (866) 653-2116 phone number 0 0 users reported that they have successfully reached CashNetUSA / CNU Online Holdings by calling +1 (866) 653-2116 phone number Click down if you have unsuccessfully reached CashNetUSA / CNU Online Holdings by calling +1 (866) 653-2116 phone number 0 0 users reported that they have UNsuccessfully reached CashNetUSA / CNU Online Holdings by calling +1 (866) 653-2116 phone numberCollections, Installment+1 (312) 568-4200+1 (312) 568-4200Click up if you have successfully reached CashNetUSA / CNU Online Holdings by calling +1 (312) 568-4200 phone number 0 0 users reported that they have successfully reached CashNetUSA / CNU Online Holdings by calling +1 (312) 568-4200 phone number Click down if you have unsuccessfully reached CashNetUSA / CNU Online Holdings by calling +1 (312) 568-4200 phone number 0 0 users reported that they have UNsuccessfully reached CashNetUSA / CNU Online Holdings by calling +1 (312) 568-4200 phone number
-
CashNetUSA / CNU Online Holdings emailssupport@cashnetusa.com100%Confidence score: 100%Supportcollections@cashnetusa.com91%Confidence score: 91%escalations@cashnetusa.com60%Confidence score: 60%
-
CashNetUSA / CNU Online Holdings address175 West Jackson, Suite 1000, Chicago, Illinois, 60604, United States
-
CashNetUSA / CNU Online Holdings social media
-
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 04, 2024
- View all CashNetUSA / CNU Online Holdings contacts
Most discussed complaints
This is an updated version of a complaint I filed earlier today, January 20, 2023Recent comments about CashNetUSA / CNU Online Holdings company
This is an updated version of a complaint I filed earlier today, January 20, 2023Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.