Menu
For Business Write a review File a complaint
CashNetUSA / CNU Online Holdings Customer Service Phone, Email, Contacts

CashNetUSA / CNU Online Holdings
Reviews and Complaints

www.cashnetusa.com

Learn how the rating is calculated

3.9 15 Reviews 104 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

CashNetUSA / CNU Online Holdings Complaints 104

ComplaintsBoard
J
9:46 am EST
Verified customer This complaint was posted by a verified customer. Learn more

CashNetUSA / CNU Online Holdings Online loan

I had submmitted an application for a loan online due to some financial setbacks. I received an email from Sophia Brown stating that i had been approved fo $10k which is way more than I needed. I called and spoke with "Sophia" who clearly is not fom this county. She went ove the basics whhich seemed legit and verifed my bank account infomation. She then stated that I needed to speak to a senior loan official Vincent Calderoni, who also sounded middle eastern. He stated that I could get just $5k and the payments would be very low. The whole time I was second guessing everything but it seemed legit. He stated that They would Deposit $ 1k into my account to make sure the transaction will go through, which it did. He then stated that I needed to go to Walgreens with my debit card and send the money back, then they would deposit more. I became very scared and suspicious. I did not go to Walgreens because i feel like i am being scammed. I have changed my bank information and am now receiving calls back to back from different phone numbers. They even used my own number to call me. What should my next step be.

Read full review of CashNetUSA / CNU Online Holdings
Hide full review
ComplaintsBoard
N
11:31 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My name Nadine Steele. This I get a voice call from cash net USA. The recording said you been approve for the loan give back. I did a Martin Walter answer ask if he can help. I told him sure I was calling back . Then he ask my name, he repeated my phone number to me. Calling I.D then he ask I can borrow from 1000 to 10, 000. I said 3, 000. Then he repeated...

Read full review of CashNetUSA / CNU Online Holdings
ComplaintsBoard
T
8:58 pm EST

CashNetUSA / CNU Online Holdings Cashnetusa

I called cashnetusa to get info for a loan, the person I spoke with have me her version because she never told me that after the three payments that there would be more money deducted from my account. I explained I was on a fixed income and she said that's no problem. I was approved for$1000 but I only borrowed $900. After my three payments I thought I had completed my payments. Something told me to go look in my account online and glad I did because it showed that I did satisfy my payments but it also doesn't that I still owed$1100, how is this possible from a $900 loan. I need help!

Read full review of CashNetUSA / CNU Online Holdings
Hide full review
ComplaintsBoard
J
2:13 am EST

CashNetUSA / CNU Online Holdings Short term loan

I informed this lender that I was not able to do a next-paycheck payback, so the customer service rep I spoke with over the phone said she would make the notes on my account that I would be allowed to pay the loan back over 3 monthly payments, with the first payment due on 01/01/2019. Well, today is 01/03/2019 & I just looked at my bank account & noticed that this company took just over $700 from my bank account causing me to overdraft. This caused me to have to pay overdraft fees to my bank. The company refuses to refund the fees. This was their mistake & not mine. I'm a disabled war veteran & live off of limited funds I get each month from the VA disability checks.

Read full review of CashNetUSA / CNU Online Holdings
Hide full review
ComplaintsBoard
M
3:41 pm EDT

CashNetUSA / CNU Online Holdings Phone call

Michael from some bogus debt litigation company that says they are calling on behalf of cashnet. I have not had a payday loan in years. I told this man let me call my lawyer and he said you do have a lawyer! I said hold on while I get the number. Then I thought about it, why am I arguing with this fool. I hung up. It is a scam! He called my job! Under no circumstances give this company your money! I do not owe [protected]) they are brutal in their phone calls. Someone needs to something about these scams they are getting out of control!

Read full review of CashNetUSA / CNU Online Holdings
Hide full review
ComplaintsBoard
R
1:11 pm EDT

CashNetUSA / CNU Online Holdings Weinberg mediation group, llc, amherst, ny 14226, jmt capital management, llc and cashnet usa for debt collection tactics

We have been contacted by Weinberg Mediation Group twice and e-mailed an account balance payment agreement for $1, 000.00 that they say our son received in 2016 and paid 4 payments on and then quit paying and that he now owes over $1500.00 but they will settle for $1, 000.00 and then he won't have to go to court and pay a huge amount for court costs, etc. Our son denies any such occurrence. We believe him. Original Lender is Cashnet USA and then it was purchased by JMT Capital Management, LLC and then to Weinberg to collect according to the information on the letter. I have contacted the FTC, the BBB and the Attorney General's office in NY state to get information on these companies and the FTC informed me that no way should we be contacted about anyone else's supposed debt when that person is a mature adult. I am going to refuse payment of any kind and let them know it is unlawful for them to be contacting us. I don't know how people get all this personal information, such as our relation to Steve, and they even called his sister, Cheryl, in Highmore and tried to collect from her. There has to be some way to stop this type of thing!

Read full review of CashNetUSA / CNU Online Holdings
Hide full review
ComplaintsBoard
M
2:00 pm EDT

CashNetUSA / CNU Online Holdings Harassment

I have paid my debt with a loan advance group affiliated with USCASH twice! First I was told to pay with a green dot prepaid visa second time with ITunes cards. I am terminally ill and I have gone to my local police and reported them to the FBI. Today I received another threting email. Please stop them before they ruin more people's lives.
WE WILL MEET IN COURT HOUSE NOW.

Also we would also like to mention that three allegations will be filed against you:

1) Under Section 19 U.S.C 7859 Violation Of Federal Banking Regulation
2) Under Section 37U.S.C 2342 Collateral Cheque Fraud
3) Under Section 42U.S.C 5619Theft By Deception

Under Section 31 U.S.C 3716 the company can collect the funds before three years of the contract as per the Federal Government Right to collect the debt first accrued, except as otherwise provided by law.
Which carries a maximum sentence of 10 years of prison and a fine up to $50, 000

Read full review of CashNetUSA / CNU Online Holdings
Hide full review
ComplaintsBoard
B
8:14 am EDT

CashNetUSA / CNU Online Holdings Fraudulent loan and check sent to my banking account and had me believing I was getting a loan

I had got a phone call from someone saying I was approved for loan and I said I have no proof of anything saying I had been approved few hours later I received a verification email showing approval code an amount and every thing you would get in email so I followed through with what the man said and I had never been approved for a loan like the he said I would receive so he sent money to my account and my bank said they were fraudulent checks from 2 different banks I didn't know how loans got put in to the bank I thought everything was good but then the money went on my account an was held til able to release and it never happened and my bank shut down my online banking this messed any chance of me haveing money that I can get to now that I'm in a stranded situation and i believe something should be done and that I should get some kind of payment for dealing with this and for all the problem it's cause for me I needed my money an account to get out of this situation and it's cause so many more issue

Read full review of CashNetUSA / CNU Online Holdings and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
M
M
Michael1955
US
Send a message
Aug 29, 2018 5:08 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I was scammed by Cashnet USA, they sent me to phony U. S. Treasury check and now $1500 in negative debt to Huntington bank. Cashnet USA 200 W. Jackson Blvd . Chicago. Illinois. [protected] ext 2424. Owner name Adam Smith.

ComplaintsBoard
M
3:32 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

CashNetUSA / CNU Online Holdings Payday loan

I received a email from this company stating I was approved for a loan in the amount of $1700.00. I did not apply for this loan. The information they had was my email address, my social security number and they had a bank account that was a closed account. I had to call my bank to make sure they didn't try to use my account to take funds out of. My attorney is taking the steps to shut this business down

Read full review of CashNetUSA / CNU Online Holdings
Hide full review
ComplaintsBoard
T
8:41 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I received an email a stating..."hello customer, Thank you for showing your interest in the loan with our company cash net usa and this is the confirmation e-mail to let you know that the loan application you applied for has been approved. Your loan has been approved for the minimum of $2000 and the maximum is $7, 500, and your loan account number i...

Read full review of CashNetUSA / CNU Online Holdings and 4 comments
ComplaintsBoard
C
12:49 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

CashNetUSA / CNU Online Holdings Loan

Creditor : Cash Net USA

attn : ADS780056

Despite our previous reminder(s), we still have not received any payment or answer from you. Therefore, we regret to inform you that if we do not obtain the payment of $836.24 in full before 03/28/2018 (deadline), we will have no other alternatives but to undertake court actions against you in order to retrieve the debt amount for our client. Please find the full debt amount and additional costs below:

Account value: $680.56
Late payment costs: $100.00
Interest cost: $ 55.68
Total: $ 836.24

Should your payment not be received in full within the next two days starting from 03/27/2018 (current date) to 03/28/2018 (deadline), immediate court actions will take place.

We would advise to treat this matter with urgency and we believe you will not ignore this final email. To save yourself the inconvenience of court actions, we kindly suggest settling the total amount of debt and additional costs as soon as possible.

We still trust court actions will not be necessary and look forward to receiving payment by return.

Read full review of CashNetUSA / CNU Online Holdings
Hide full review
ComplaintsBoard
G
5:52 pm EST

CashNetUSA / CNU Online Holdings Unethical behavior, unprofessional

This morning I received a TEXT from "Jeffrey Clark" HIS NUMBER is
[protected], representing CashNetUSA. He was offering me a LOAN for $5000.00-$7000.00. I returned his call and a man with an Indian accent answered the phone with children noises in the backround. "Jeffrey" asked me for the last four numbers of my Social Security number and for my bank account number. I told "Jeffrey" that I was not interested in the LOAN,

Latter in the day I have received two more calls from "Jeffrey" from 'restricted" and 'unknown caller" numbers. I answered the phone and it was the same caller that I spoke with earlier in the morning with the same background noise offering me the same $5000.00 LOAN from CashNetUsa. I asked about the interest rates and about the payback time allowed. Then told "Jeffrey" that I was not interested in the LOAN.
"Jeffrey's reply to me was "[censor] YOU!" and "[censor] OFF!" and he hung up on me.

I would not use CashNetUSA if they offered me a $100, 000.00 LOAN at 2% interest for 36 months. If they call me again I will report them.

Read full review of CashNetUSA / CNU Online Holdings
Hide full review
ComplaintsBoard
F
3:13 pm EST

CashNetUSA / CNU Online Holdings Excessive phone calls harassing me never had a loan with them

In november 2017 I called about a loan with cash net usa the lady had all my info on line. She told me I was approved for 8000 and instructed me to go to target and get a red dot card and wire her 300 dollers to make sure I wont run off with the money I told her no u r a scam artist n hung up since then they call every day 5 times a day askin me if I still need loan. Then couple days later my debit card number was used in walmart in glasco ky and I reported a fraud claim I want to sue this company for 100000 dollers for stolen idenity fraud and harrassing phone calls

Read full review of CashNetUSA / CNU Online Holdings
Hide full review
ComplaintsBoard
H
2:37 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

CashNetUSA / CNU Online Holdings Money from 2013 that I don't owe

My name is MICHAEL WOODS from CASH USA. Reason o f this email that we have registered a case against you.

Following is your information.

Name : CHERRY E

Social Security Number : xxxxxxxxx
Outstanding Debt: $954.00 (including late payment charges)

Penalty in the court: $6300+

Attorney and court fees: $1500+

Creditors- Cash USA which is a parent company of more then 400 cash websites and Internet web portals in USA and operates under different names in different states.

Apart from getting laid off by your current employer after we send hem the legal notice you will be blacklisted from getting any job.

Through an IRS (Internal Revenue Service) your social security number will be put on hold causing severe damage to your credit history or credit report and your income paychecks will be put on hold.

Any child support, disability, unemployment or retirement benefits will be either place on hold or will be stopped until the outcome of the case.

Our primary job was to notify you about the case before we send you legal document in the mail because once this case gets registered then we won't be able to help you out of court. Our client is least interested in getting the money at this point as they want to just go ahead and start taking legal actions however we wanted to contact you and give you last chance to resolve this case out of court.

If you take care of this out of court then we will release the clearance certificate from the court and we will make sure that no one will contact you in future.

Pleas e let us know what is your intention by today itself so we can hold the case or else we will meet you in court house.

REGARDS,
MICHAEL WOODS
CASH USA
#[protected]

Read full review of CashNetUSA / CNU Online Holdings
Hide full review
ComplaintsBoard
S
11:18 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

CashNetUSA / CNU Online Holdings Cash loan

Someone used my husband info to get a loan and it was approved. We knew nothing bout it until we checked our balance and saw extra money in it. That bad part that pisses us off is that the info given was address and city that we have not lived at in 7 months. My hisnand tried to explain this was fraud and a scam.. They wouldn't even let him talk to a supervisor. All we want is for them to take the money they deposited into to account that we haven't even touched and they say they can't do that. They want more money plus the 800. Saying interest goes up daily. I said well if u would ur money out u wouldn't have this problem. Cuz u not getting any more. So now we have to go to the bank.. Close my husband acct and change all his info. This is [censor]. Cashnet. Usa is a scam

Read full review of CashNetUSA / CNU Online Holdings
Hide full review
ComplaintsBoard
L
1:58 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My name is MICHAEL WOODS from CASH NET USA. Reason o f this email that we have registered a case against you. Following is your information. Name : LASHONDA MAYNARD Social Security Number : ********* Outstanding Debt: $954.00 (including late payment charges) Penalty in the court: $6300+ Attorney and court fees: $1500+ Creditors- CASH NET USA which i...

Read full review of CashNetUSA / CNU Online Holdings and 5 comments
ComplaintsBoard
C
11:52 pm EDT

CashNetUSA / CNU Online Holdings cashnetusa

Got final warning about a loan from these folks that there's no bank records of and came from and email address of CASHNET USA.org. no original loan info provided in email and I was a legal victim of ID Theft in [protected]. Email sent had file # With NY court and that is punishable by prison for 3 yrs and fines up to or over $5000. Listed bank fraud and 2 other federal banking law violations in email in body of email . Also stated that with several notifications which not one written notification with original loaner and full details enclosed was ever sent to me for collections from this company or any of their 100's of associate companies.
Email was sent on Oct 2, 2017.

Read full review of CashNetUSA / CNU Online Holdings
Hide full review
ComplaintsBoard
S
5:52 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

CashNetUSA / CNU Online Holdings Refund

I recently received a email and call about a loan I applied for with 7, 000. Don Williams the representative that claim to have it amount approved for., if I paid 200 for this and for that. Another 200 for security reasons. ITunes has 400 for no reason. Is there a way to get my money back from them or no. I feel dumb for believe such a good story from cashnet usa.
One hurt person

Read full review of CashNetUSA / CNU Online Holdings
Hide full review
ComplaintsBoard
C
9:11 am EDT

CashNetUSA / CNU Online Holdings Fraud

On June 2, 2017 a Mr.John Walter claiming to be an agent for cashnet USA told me that I had been approved for a $7000 loan & to make a long story short, they deposited a bogus instrument into my mobile bank account & had me buy i tunes cards with the money they sent to my account. WELL NOW I AM IN DEBT TO MY BANK (IBC) FOR $1, 000 AND MAD ABOUT IT! Have all of their text messages.

Read full review of CashNetUSA / CNU Online Holdings
Hide full review
ComplaintsBoard
E
6:08 am EDT

CashNetUSA / CNU Online Holdings Loan

I tried get a loan and Mike Wilson from Cashnetusa sent me a email stating i was approved for a loan. They sent me $800 to my bank account and said to take it out and put it in a Walmart gift card. Then they sent another $300 to my bank account and to put it in another Walmart gift card. After doing that, they never called me back for the loan I supposedly got approved for. Now my bank statement is 1, 140 negative. These people are scammer and fraud

Read full review of CashNetUSA / CNU Online Holdings and 1 comment
Hide full review
1 comment
Add a comment
B
B
Beverly Hood
US
Send a message
Jun 08, 2021 1:21 pm EDT

Thank you I just received the same email.

CashNetUSA / CNU Online Holdings Reviews 0

Looks like CashNetUSA / CNU Online Holdings has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent CashNetUSA / CNU Online Holdings, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About CashNetUSA / CNU Online Holdings

Screenshot CashNetUSA / CNU Online Holdings
Since opening its doors in 2004, CashNetUSA has grown to be one of the leading online lenders in the short-term lending industry. In 2006, CashNetUSA was acquired by Cash America International, Inc., one of the leading providers of specialty financial services to individuals. CashNetUSA is dedicated to responsible and licensed lending.
Today, our services are available to consumers in over 30 US states. We take pride in our innovative solutions, leading-edge technology and dedication to superior customer service. Our team of talented professionals is committed to helping hard-working Americans meet their short-term financial needs.
How to file a complaint about CashNetUSA / CNU Online Holdings?

Here is a guide on how to file a complaint or review about CashNetUSA / CNU Online Holdings on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account or create a new one if you don’t have an account yet.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with CashNetUSA / CNU Online Holdings in the 'Complaint Title'.

4. Detailing the experience:
- Provide detailed information about key areas of concern.
- Mention relevant information about any transactions with the company.
- Describe the nature of the issue.
- Include steps taken to resolve the issue and the company's response.
- Explain the personal impact of the issue.

5. Attaching supporting documents:
- Remember to attach any additional supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Use the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure each step is clearly defined to guide users effectively through the process of filing a complaint or review on ComplaintsBoard.com regarding CashNetUSA / CNU Online Holdings.

Overview of CashNetUSA / CNU Online Holdings complaint handling

CashNetUSA / CNU Online Holdings reviews first appeared on Complaints Board on Jan 30, 2008. The latest review Mixed Reviews Reflecting Customer Experiences was posted on Mar 7, 2024. The latest complaint This is an updated version of a complaint I filed earlier today, January 20, 2023 was resolved on Mar 05, 2024. CashNetUSA / CNU Online Holdings has an average consumer rating of 2 stars from 280 reviews. CashNetUSA / CNU Online Holdings has resolved 35 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
4.7
36079 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. CashNetUSA / CNU Online Holdings Contacts

  2. CashNetUSA / CNU Online Holdings phone numbers
    +1 (888) 801-9075
    +1 (888) 801-9075
    Click up if you have successfully reached CashNetUSA / CNU Online Holdings by calling +1 (888) 801-9075 phone number 0 0 users reported that they have successfully reached CashNetUSA / CNU Online Holdings by calling +1 (888) 801-9075 phone number Click down if you have unsuccessfully reached CashNetUSA / CNU Online Holdings by calling +1 (888) 801-9075 phone number 0 0 users reported that they have UNsuccessfully reached CashNetUSA / CNU Online Holdings by calling +1 (888) 801-9075 phone number
    Customer Service
    +1 (888) 801-9078
    +1 (888) 801-9078
    Click up if you have successfully reached CashNetUSA / CNU Online Holdings by calling +1 (888) 801-9078 phone number 0 0 users reported that they have successfully reached CashNetUSA / CNU Online Holdings by calling +1 (888) 801-9078 phone number Click down if you have unsuccessfully reached CashNetUSA / CNU Online Holdings by calling +1 (888) 801-9078 phone number 0 0 users reported that they have UNsuccessfully reached CashNetUSA / CNU Online Holdings by calling +1 (888) 801-9078 phone number
    Collections, General
    +1 (866) 653-2116
    +1 (866) 653-2116
    Click up if you have successfully reached CashNetUSA / CNU Online Holdings by calling +1 (866) 653-2116 phone number 0 0 users reported that they have successfully reached CashNetUSA / CNU Online Holdings by calling +1 (866) 653-2116 phone number Click down if you have unsuccessfully reached CashNetUSA / CNU Online Holdings by calling +1 (866) 653-2116 phone number 0 0 users reported that they have UNsuccessfully reached CashNetUSA / CNU Online Holdings by calling +1 (866) 653-2116 phone number
    Collections, Installment
    +1 (312) 568-4200
    +1 (312) 568-4200
    Click up if you have successfully reached CashNetUSA / CNU Online Holdings by calling +1 (312) 568-4200 phone number 0 0 users reported that they have successfully reached CashNetUSA / CNU Online Holdings by calling +1 (312) 568-4200 phone number Click down if you have unsuccessfully reached CashNetUSA / CNU Online Holdings by calling +1 (312) 568-4200 phone number 0 0 users reported that they have UNsuccessfully reached CashNetUSA / CNU Online Holdings by calling +1 (312) 568-4200 phone number
    More phone numbers
  3. CashNetUSA / CNU Online Holdings emails
  4. CashNetUSA / CNU Online Holdings address
    175 West Jackson, Suite 1000, Chicago, Illinois, 60604, United States
  5. CashNetUSA / CNU Online Holdings social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 04, 2024
  7. View all CashNetUSA / CNU Online Holdings contacts
CashNetUSA / CNU Online Holdings Category
CashNetUSA / CNU Online Holdings is ranked 19 among 263 companies in the Financing and Loans category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.