CEFCO Convenience Stores review: customer service

I don't go to cefco a whole lot but when I do need milk or something quick I go in there due to there is only a few stores in our little town. Normally I am not one to complain and maybe it's due to my old age but today I went in there and it rubbed me the wrong way. I know I grew up in a different era and time but I still feel customer service in important to a company. I believe I have been to cefco about 9 or 10 times this past month, so my complaint is based on those 9/10 visits. My complaint is, when I do go in there, I feel the workers are very unprofessional. Such as today, I go in there just to buy a newspaper and as I'm waiting in line, the young short Hispanic lady (don't know any names) is hollaring at some children sitting by the register to sit still and be good. So I'm guessing she is working with her children there. Another lady (white gal, looks in her 30s) in a cefco suit is standing there griping about things to this cashier that has her children there. There both laughing and jibber jabbing and I pay for my newspaper and leave. Without ever being talked to at the register, it is like I was not even there and these two gals act like there at a cafe having girl time. That is just today. The few times I've been on there the past few weeks, same thing, one time these two same gals are outside smoking and gabbing, I go inside and no workers. They did eventually come in when I got to counter but no talk to me, just to one another. Now I understand it's a new day and age, but I feel these Young's one these days still need to learn customer service and professionalism. These are important things to keep a company's name and business running. I have been in this store before when a curly haired girl was working, she was very nice. Also, one time some tall young lad was very sweet and nice. So I can't say it's all the workers. I am basing this complaint of unprofessional behavior more so towards the times I've been there when these two gals were working. I can look at their names next time if needed, but for now all I can say is this short Hispanic looking gal and this cacasion brown haired gal are not seeming to represent this company in a professional manner. Griping and talking and having their children there while customers should be their first priority. Like I said, I normally do not complain but today I just left feeling as if I left a day care, gabbing center. Just a little, hello, how are you, have a nice day can make a difference in how customers feel. This may not be important anymore due to its not the 50s I grew up in, but I do think it needs to start again. Should I have asked for a manager or someone to talk to? Probably, but I live in this small town, have for over 70 years and I don't like conflict or being looked at in town as the one who's a complainer. So, there you have it. Thank you.