Centrio Services’s earns a 3.0-star rating from 2 reviews, showing that the majority of clients are somewhat satisfied with services.
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Maturity amount not received I'm waiting for 1year in karaikudi office not attending d call from us...
Mr.manikam and team worst team I never heard..last year 2022 April month finished my agreement 6 lak comes 12 lak they keep on saying wait 1 month keep on ..and then v told put 6 lak agreement give back 6 laks still 4 months that amf also not received v r totalay [censored]ed off what happen ..u wil not give this complaints it going become big issues...
Desired outcome: 6lak
Theft of intellectual property
I recently purchased a hosting package for our business from Centrio Host.
Upon searching for the company on an international database at companysearch.com as well as contacting the Australian Consulate in Bangladesh, it was virtually proven that this organisation had no mandate to be trading nor was it recognised as a formal business. Therefore it was too risky for us to deal with the guy (Kamrul H. Bappy).
They state on their website that we are entitled to a satisfaction guarantee refund. The policy (at the stage of purchase) did no where detail intricate information about any t's and c's of this. It simply stated a satisfaction gaurantee.
We were not satisfied but after approaching them they would not offer us a refund.
We filed a complaint with the payment processor 2 Checkout who simply sided with this illegal operation and refused to co-operate with us.
They then suspended our hosting account because we allegedly made 'false claims' about them. (Even though we have not). They now demand $50 to re-activate it.
We won't be using their service however they currently hold a domain name containing a registered trademark of ours within it. It was registered via this company whom are a reseller of the UK 2 Group Ltd.
The UK 2 group have not been co-operative either nor have the produced any evidence to show that this company in which they effectively do business with is legitimate.
Kamrul Bhappy (the 'CEO' of nothing) refuses to comply with our request to release the domain name.
In summary.
1. We paid them for a hosting service.
2. We requested a refund of the total amount $400+/- AUD.
3. They refused a refund.
4. We filed a complaint with 2Checkout.
5. They suspended our account for making 'false claims' - 2 Checkout wouldn't co-operate with us as if they did they would be admitting doing business with an unethical and fictitious organisation.
6. They still hold our domain name and even though we have said to them keep the money - we won't pursue a refund, they still dont have the decency to release the domain name without FURTHER payment.
The complaint has been investigated and resolved to the customer’s satisfaction.
Hello,
I have also been decived by CENTRIO HOST. AND I just feel guilty that I did not do some searches about this suppose company before purchasing services from them. But the amount involve is $100 so I just decided not to even go againts then on chargeback or what so ever. I simply asked them to cancel the account and never to send me any correspondance. But they have been very abusive. And I agree, dont be foolled by any false review you will see online. They are fake. This so called hosting company is unable to provide any service that can be acceptable even as hosting. They are rude, and they have a very bad culture of the way they do business. They pull out policies on hiden links. they even acknowledge to me in one of their ticket that they had hiden policies. They delited over 103 accounts I was hosting on a reseller server. Pathetic
Greetings
We are sorry to inform you that your account has been terminated for abusive and threatened behavior that you have made on here with all tickets replies. Your all information and records along with your deals and activities has been collected and forwarded to security department also preserve to escalated with collection agency as well. You can't place any further order on here, and if found, those will be canceled as well without any question asked. Hereby we have right to preserver all data of your accounts from offsite backup storage for next 6 months period from now for further action if necessary to be taken from our end.
Good luck to your business with your next provider.
======================
Abuse and Security Department
Centrio Hosting, LLC | We turn our customer into fans!
________________________________________________________________
Like @ http://facebook.com/centriohost
Follow @ http://twitter.com/centriohost
Blog @ http://blog.centriohost.com
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Ticket ID: #84lt0n2
Subject: Cancellation and Refund
Status: Closed
Ticket URL: https://billing.centriohost.com/viewticket.php?tid=84lt0n2&c=dWs8RhQ6
Hello,
1. Refund policy applicable for new order within 30 days of order period.
2. Refund policy not applicable for second order / renewal of any account.
3. Violation of Terms of Service will waive refund policy as well.
4. Your sub accounts are terminated because you have moved them to other server and asking for false refund, and those accounts automatically terminated by the server within 48 hours period of account dns checker cron job. You have violate the fair usage policy Rules 4.0 according to http://billing.centriohost.com/knowledgebase.php?action=displayarticle&id=67 and, though sub account termination are in effect.
We dont offer any refunds for second order / renewal on here according to terms of policy.
======================
Customer Service Specialist
Centrio Hosting, LLC
Hosting with care [.TM]
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Ticket ID: #84lt0n2
Subject: Cancellation and Refund
Status: Closed
Ticket URL: https://billing.centriohost.com/viewticket.php?tid=84lt0n2&c=dWs8RhQ6
Hello,
We delete all escalated tickets to keep our billing system speedy. To keep document preserve those on your mails only or, keep those your your PC notepads.
======================
Customer Service Specialist
Centrio Hosting, LLC
Hosting with care [.TM]
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Ticket ID: #775079
Subject: My Email reccords History and Support Ticket History
Status: Closed
Ticket URL: http://billing.centriohost.com/viewticket.php?tid=775079&c=fDNDVi9g
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False statement. You have uploaded USA bank and Facebook phishing sites on our server and we have did sent you phishing complain several times. However you did simply ignore it and after 24h of action we have to terminate the account directly due to ABUSE procedure and USA Law of action according to privacy ACT 1974.
I just wanted to share with you all the people who will or already using centriohost.com webhosting service ... you do not be fooled by false reviews about centriohost.com ... they are not professionals and support team they suck.
for you all to know that I am a reseller website and never subscribed to a package through centriohost Alpha Master, is a reseller package with facilities such as shared hosting, reseller hosting, master reseller hosting. I subscribed since the date of 06/07/2010 for 1 year. and should expire on 06/07/2011. but on the date 03/03/2011 my account blocked by reason of my frequent complaints so all my accounts and my customer also all the block while and I must pay some money to USD 264 (This is the same amount of money when I subscribe to).
when all my web clients in block / suspend I tried to contact the sales team and support team. but the results I am still forced to pay back for when my new subscription to them. Unfortunately again I was not allowed to download the backup files across the web client until I make a payment of USD 264.
an absurdity hosting service providers, simply because of frequent complaints about the quality of their servers then have to end up with blocking ..
Here are is a ticket that I sent to centriohost.com and also answer their stupid support team:
[Ticket ID: 211463] Error again idesegar.biz on optimus server.
Inbox
Centrio Hosting, LLC. Sales
Wed, Mar 2, 2011 at 7:39 AM
To: wawan susanto
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wawan susanto (idesegar),
Thank you for contacting our support team. A support ticket has now been opened for your request. You will be notified when a response is made by email. The details of your ticket are shown below.
Subject: Error again idesegar.biz on optimus server.
Priority: High
Status: Open
You can view the ticket at any time at http://billing.centriohost.com/viewticket.php?tid=211463&c=IQ56qZvP
======================
Centrio Hosting, LLC
Hosting with care [.TM]
_____________________________________________________
Note: In case you are receiving our e-mail in your Junk-mail/Spam, mark this email as Not Junk/Spam or add it to your Safe Sender's list.
error again.JPG
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Centrio Hosting, LLC. Sales
Wed, Mar 2, 2011 at 8:55 AM
To: wawan susanto
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If you face any problem on current server you need to pay 25$ migration fee to move to another server for stable performance.
======================
Customer Service Specialist
Centrio Hosting, LLC
Hosting with care [.TM]
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Ticket ID: #211463
Subject: Error again idesegar.biz on optimus server.
Status: Closed
Ticket URL: http://billing.centriohost.com/viewticket.php?tid=211463&c=IQ56qZvP
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idesegarhosting@gmail.com
Wed, Mar 2, 2011 at 9:19 AM
To: "Centrio Hosting, LLC. Sales"
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No Thank you, (I don’t want pay $25). I think I am wasting time and money using your services.
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________________________________________
From: "Centrio Hosting, LLC. Sales"
Date: Tue, 1 Mar 2011 19:55:55 -0600
To: wawan susanto
Subject: [Ticket ID: 211463] Error again idesegar.biz on optimus server.
- Show quoted text -
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CentrioHost - [Helpdesk]
Wed, Mar 2, 2011 at 12:02 PM
Reply-To: support@centriohost.com
To: idesegarhosting@gmail.com
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On 3/2/2011 8:19 AM, idesegarhosting@gmail.com wrote:
|No Thank you, (I don’t want pay $25)., I think I am wasting time and money using your services.
Let us know so that we can terminate your account since you donot have any interest to use our services.
--
For any further information feel free to contact with us anytime.
Thanks and Regards,
Customer Service Specialist
Centrio Hosting, LLC.
http://www.centriohost.com
_____________________________________________
Customer Service / Billing Hours of Operation :
8:30 AM - 11:30 PM Monday - Friday
Eastern Standard Time
[Ticket ID: 516478] Please Activate My Service Alpha Master
Inbox
Centrio Hosting, LLC. Tech Support
Wed, Mar 2, 2011 at 12:38 PM
To: wawan susanto
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wawan susanto (idesegar),
Thank you for contacting our support team. A support ticket has now been opened for your request. You will be notified when a response is made by email. The details of your ticket are shown below.
Subject: Please Activate My Service Alpha Master
Priority: High
Status: Open
You can view the ticket at any time at http://billing.centriohost.com/viewticket.php?tid=516478&c=d48vutmD
======================
Centrio Hosting, LLC
Hosting with care [.TM]
_____________________________________________________
Note: In case you are receiving our e-mail in your Junk-mail/Spam, mark this email as Not Junk/Spam or add it to your Safe Sender's list.
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Centrio Hosting, LLC. Tech Support
Wed, Mar 2, 2011 at 12:46 PM
To: wawan susanto
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Since your service on question and leads policy violation, the account has been suspended and waiting on the queue for termination process. You need to renew your account with extended validity to avoid termination within next 48 hours. Invoice has been created for you. We dont have any other options or, no request is allowed to reactive your account. Timely response with extended renewal will need to be done within 48 hours due to abuse language about our service which is provided.
Make sure request is not allowed, account will be auto unsuspend after invoice payment. Thanks for understanding.
======================
Customer Service Specialist
Centrio Hosting, LLC
Hosting with care [.TM]
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Ticket ID: #516478
Subject: Please Activate My Service Alpha Master
Status: Pending Management
Ticket URL: http://billing.centriohost.com/viewticket.php?tid=516478&c=d48vutmD
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Centrio Hosting, LLC. Tech Support
Wed, Mar 2, 2011 at 5:00 PM
To: wawan susanto
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It will be unsuspended after proper action, since that time you cant expect anything to take backup. As well if no action taken within 48 hours, it will be suspended.
======================
Customer Service Specialist
Centrio Hosting, LLC
Hosting with care [.TM]
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Ticket ID: #516478
Subject: Please Activate My Service Alpha Master
Status: Answered
Ticket URL: http://billing.centriohost.com/viewticket.php?tid=516478&c=d48vutmD
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idesegarhosting@gmail.com
Wed, Mar 2, 2011 at 5:12 PM
To: "Centrio Hosting, LLC. Tech Support"
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Please help us,
I think you are verry understand about this bussiness..
My due date until 6/7/2011. So We don't must paid you.
Please win win solution.
Thanks
Idesegar
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________________________________________
From: "Centrio Hosting, LLC. Tech Support"
Date: Wed, 2 Mar 2011 04:00:34 -0600
To: wawan susanto
Subject: [Ticket ID: 516478] Please Activate My Service Alpha Master
- Hide quoted text -
It will be unsuspended after proper action, since that time you cant expect anything to take backup. As well if no action taken within 48 hours, it will be suspended.
======================
Customer Service Specialist
Centrio Hosting, LLC
Hosting with care [.TM]
----------------------------------------------
Ticket ID: #516478
Subject: Please Activate My Service Alpha Master
Status: Answered
Ticket URL: http://billing.centriohost.com/viewticket.php?tid=516478&c=d48vutmD
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Invoice Payment Reminder
Inbox
Centrio Hosting, LLC.
Thu, Mar 3, 2011 at 5:59 AM
To: wawan susanto
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Dear wawan susanto (idesegar),
This is a billing reminder that your invoice no. 18930 which was generated on 01/03/2011 is due on 01/03/2011.
Your payment method is: 2CO [ CreditCard/PayPal ]
Invoice: 18930
Amount Due: $263.00 USD
Due Date: 01/03/2011
You can login to your client area to view and pay the invoice at http://billing.centriohost.com/viewinvoice.php?id=18930
======================
Centrio Hosting, LLC
Hosting with care [.TM]
_____________________________________________________
Note: In case you are receiving our e-mail in your Junk-mail/Spam, mark this email as Not Junk/Spam or add it to your Safe Sender's list.
18930.pdf
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idesegarhosting@gmail.com
Thu, Mar 3, 2011 at 7:40 AM
To: "Centrio Hosting, LLC."
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My expire date is 6/7/2011, why we must pay again?
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________________________________________
From: "Centrio Hosting, LLC."
Date: Wed, 2 Mar 2011 16:59:21 -0600
To: wawan susanto
Subject: Invoice Payment Reminder
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CentrioHost - [Helpdesk]
Thu, Mar 3, 2011 at 12:55 PM
Reply-To: support@centriohost.com
To: idesegarhosting@gmail.com
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On 3/3/2011 6:40 AM, idesegarhosting@gmail.com wrote:
My expire date is 6/7/2011, why we must pay again?
Hello,
Within next 24 hours your a/c will be terminated. Reason stated on the second ticket reply. You have no choice. However due payment will leads your a/c to termination. No further request will be allowed.
--
For any further information feel free to contact with us anytime.
Thanks and Regards,
Customer Service Specialist
Centrio Hosting, LLC.
http://www.centriohost.com
_____________________________________________
Customer Service / Billing Hours of Operation :
8:30 AM - 11:30 PM Monday - Friday
Eastern Standard Time
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Overview of Centrio Services complaint handling
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Centrio Services Contacts
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Centrio Services phone numbers880.181.1117455880.181.1117455Click up if you have successfully reached Centrio Services by calling 880.181.1117455 phone number 0 0 users reported that they have successfully reached Centrio Services by calling 880.181.1117455 phone number Click down if you have unsuccessfully reached Centrio Services by calling 880.181.1117455 phone number 0 0 users reported that they have UNsuccessfully reached Centrio Services by calling 880.181.1117455 phone number880.191.4440005880.191.4440005Click up if you have successfully reached Centrio Services by calling 880.191.4440005 phone number 0 0 users reported that they have successfully reached Centrio Services by calling 880.191.4440005 phone number Click down if you have unsuccessfully reached Centrio Services by calling 880.191.4440005 phone number 0 0 users reported that they have UNsuccessfully reached Centrio Services by calling 880.191.4440005 phone number
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Centrio Services addressFlat 7 Barbanel House Cephas Street, Dhaka, 1219
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