Century Financial Brokers
Reviews and Complaints

Respected Madam/Sir,

We have taken a note of the points raised in the complaint though it does not contain any specific details of any action, any event or any happenings. Nor the points raised in the complaint have been substantiated with facts nor have been validated with supporting evidences. Nevertheless, we at Century regret any bad-feelings or dissatisfaction, if any, by any of our employees (current and past) or by any customers for any of the situations that might have propped up without our knowledge and certainly without our intentions of doing so. We are sorry for any disgruntled or dissatisfied employee and we would like to communicate to you through this forum that you should approach any of our authorized officials who would definitely take up the matter of your dissatisfaction and try to find a solution within the legal framework and by-laws of the company.

However and as the matter has been posted in public domain tarnishing our image, we take this opportunity to put forward the facts in its right perspective in as much it pertains to our activities or management systems.

Century Financial Brokers LLC (CFB) is a fully licensed and regulated company, continuously operating in UAE for over 28 years with an employee strength of about hundred fully motivated, technically trained and professionally qualified competent persons. It may be noted that most of our employees are working with us for a long period of time, in some cases stretching more than 20 years, which is a statement in itself regarding the employee-satisfaction levels of our company. Going ahead Century encourages all its employees to pursue higher levels of skill development and obtain professional educational certificates in their core domains from internationally accepted professional institutions. This process sometimes is not well understood by some of our employees though we have a system of continuous counseling and encouragement for our employees to increase their skill levels and remain relevant to the sensitiveness of the financial services industry.

We would also like to clarify that we as a company and as part of our corporate policy do not have any hidden charges or costs being imposed on our customers. Whatever are the charges prevailing at any point of time are fully disclosed and agreed by each of our client without any single exception. We strive to provide industry’s best personalized customer service, customer education and training, 24x5 dedicated customer support services to enable the customers get the best out of the service charges that they pay to us. It may be noted that we as a company do not practice any policy of “Lock-in” period enabling the client to withdraw his/her funds at any point of time without any hindrance. Nor we at Century carry out any unauthorized trading activities either on behalf of the clients or in any client account. We do not promise any ROI or Guarantees on any investments or research analysis.

Last but not the least, we do not trade on behalf of the client. The right and power to execute any trade always remains with the client and the client exercises his/her decision without any interference from our side. It is also note worthy to state here that among the thousands of products/solutions that the client has access to, some of them are traded on margin and has the potential to result in losses that can exceed the deposits. However, indulging in the said trade is entirely the sole discretion of the client who is fully made aware of the inherent risks as well as gains. Thus, we as a company do not have the responsibility for any losses nor we take any credit for any gains that the client makes in the market. Century acts with complete transparency, full prudency and maximum care towards its clients.

Having said this we would request you to bring up the situations and the facts of your dissatisfaction to our notice and we assure prompt and valid resolution of the issues within the legal frameworks and regulatory norms.

Respected Madam/Sir,

We have taken a note of the points raised in the complaint (Fraud - posted Aug 16, 2016) though it does not contain any specific details of any action, any event or any happenings. Nor the points raised in the complaint have been substantiated with exact and identifiable facts nor have been validated with specific supporting evidences. Nevertheless, we at Century regret any dissatisfaction or any bad experience, if any, by any of our customers for any of the situations that might have propped up without our knowledge and involvement.

We sincerely request you to approach us with the facts over an email, a phone call or through a personal visit or through our website www.centurybroker.com and we assure one of our authorized officials would definitely take up the matter to address your dissatisfaction or alleged irregularity and try to find a solution within the legal framework and by-laws of the company.

However and as the matter has been posted in public domain adversely affecting our image, we take this opportunity to put forward the facts in its right perspective in as much it pertains to our activities or management systems.

Century Financial Brokers LLC (CFB) is a fully licensed and regulated company, continuously operating in UAE for over 28 years with an employee strength of about hundred fully motivated, technically trained and professionally qualified competent persons. All the communications pertaining to relevant businesses are archived. Therefore, we request you to disclose the relevant details and identify the person with whom you had interactions which will prove the authenticity of the events and help us solve the complaint in the proper manner. We have a database of all the customer emails addressed to us and we can pick up the email sent by you containing your allegation that you have lost your money through unauthorized trading by any of our employees.

We strive to provide industry’s best personalized customer service, customer education and training, 24x5 dedicated customer support services to enable the customers get the best out of the service charges that they pay to us. It may be noted that we as a company do not practice any policy of “Lock-in” period enabling the client to withdraw his/her funds at any point of time without any hindrance. Nor we at Century carry out any unauthorized trading activities either on behalf of the clients or in any client account. We do not promise any ROI or Guarantees on any investments or research analysis.

Last but not the least, we do not trade on behalf of the client. The right and power to execute any trade always remains with the client and the client exercises his/her decision without any interference from our side. It is also note worthy to state here that among the thousands of products/solutions that the client has access to, some of them are traded on margin and has the potential to result in losses that can exceed the deposits. However, indulging in the said trade is entirely the sole discretion of the client who is fully made aware of the inherent risks as well as gains. Thus, we as a company do not have the responsibility for any losses nor we take any credit for any gains that the client makes in the market through their own trading activities.

Century acts with complete transparency, full prudence and maximum care towards its clients. Having said this we hereby invite you to contact us and lodge a formal complaint through telephone or email or through our website www.centurybroker.com and we assure prompt and valid resolution of the issues within the legal frameworks and regulatory norms.

Respected Madam/Sir,

We have taken a note of the points raised in the complaint (stock trading fraud - posted Aug 6, 2016) though it does not contain any specific details of any action, any event or any happenings. Nor the points raised in the complaint have been substantiated with exact and identifiable facts nor have been validated with specific supporting evidences. Nevertheless, we at Century regret any dissatisfaction or any bad experience, if any, by any of our customers for any of the situations that might have propped up without our knowledge and involvement.

We sincerely request you to approach us with the facts over an email, a phone call or through a personal visit or through our website www.centurybroker.com and we assure one of our authorized officials would definitely take up the matter to address your dissatisfaction or alleged irregularity and try to find a solution within the legal framework and by-laws of the company.

However and as the matter has been posted in public domain adversely affecting our image, we take this opportunity to put forward the facts in its right perspective in as much it pertains to our activities or management systems.

Century Financial Brokers LLC (CFB) is a fully licensed and regulated company, continuously operating in UAE for over 28 years with an employee strength of about hundred fully motivated, technically trained and professionally qualified competent persons. All the communications pertaining to relevant businesses are archived. Therefore, we request you to disclose the relevant details and identify the person with whom you had interactions which will prove the authenticity of the events and help us solve the complaint in the proper manner. We have a database of all the customer emails addressed to us and we can pick up the email sent by you containing your allegation that you have lost your money through unauthorized trading by any of our employees.

We strive to provide industry’s best personalized customer service, customer education and training, 24x5 dedicated customer support services to enable the customers get the best out of the service charges that they pay to us. It may be noted that we as a company do not practice any policy of “Lock-in” period enabling the client to withdraw his/her funds at any point of time without any hindrance. Nor we at Century carry out any unauthorized trading activities either on behalf of the clients or in any client account. We do not promise any ROI or Guarantees on any investments or research analysis.

Last but not the least, we do not trade on behalf of the client. The right and power to execute any trade always remains with the client and the client exercises his/her decision without any interference from our side. It is also note worthy to state here that among the thousands of products/solutions that the client has access to, some of them are traded on margin and has the potential to result in losses that can exceed the deposits. However, indulging in the said trade is entirely the sole discretion of the client who is fully made aware of the inherent risks as well as gains. Thus, we as a company do not have the responsibility for any losses nor we take any credit for any gains that the client makes in the market through their own trading activities.

Century acts with complete transparency, full prudence and maximum care towards its clients. Having said this we hereby invite you to contact us and lodge a formal complaint through telephone or email or through our website www.centurybroker.com and we assure prompt and valid resolution of the issues within the legal frameworks and regulatory norms.