Champion Energy Services
Reviews and Complaints

After being harassed by Champion energy for a bill that does not belong to me, I tried to contact customer service managers to make a complaint about Mrs. Sheila White, I was given an e-mail address to send my complaint to and when I tried to send it, over and over it told me that it was an error and a bad address. I called them to speak with them directly and was given the run around about someone contacting me back, and still the rude woman that started this whole mess, harasses me. I need to know how to get these people off my back.

My grandmother had gotten electric service changed over from reliant to Champion energy, she then decided being that she is 83 and getting to where she really couldn't get around that well anymore. she discontinued service with this company and moved to Louisiana. A lady by the name of Shiela White contacted me through my e-mail (which I provided when my grandmother signed up) and basically accused me of .."Using her name for my electric bill" by making the statement that this brings questions about why my e-mail was listed on her account and asking me right out if my grandmother even knew of the delinquent bill I had left behind, in which case the reason my grandmother couldn't pay the amount was due to a $400 light bill that her SS check just wouldn't cover. Now I can prove that all of her bills were paid with her bank, and the bank manager can verify that my grandmother personally authorized these transactions. My e-mail was given because she doesn't have one and we had used my computer to sign up at which time they asked for one so we gave them mine. I think this lady was so rude especially since Champion energy is supposed to care so much about their customers. Just know that they really only care about you when you are giving them all of your hard earned money !

I strongly agree with the victims that cheated by Champion, unfortunately I am the victim also. I wish I know the complain board three years ago to see their record. I have a commercial account with them.
BE AWARE: IF YOUR CONTRACT EXPIRED, CHAMPION ENERGY WILL CHARGE YOU THREE TIMES MORE, EVEN THE MARKET RATE IS LOWER THAN WHAT YOU WERE PAYING. I am a first time Champion customer and have a 30 month contract at .07913/kwh fixed and it expired on July 27, 2011. No notice of any kind about the expiration or renewal. I received a Shocking bill of $5205.46 and the rate was $.25379. I hope this review can alert other people to avoid more victims like me. They told me the same thing as they have raped many customers that the only way to adjust my bill was to sign up another 36 months contract. DO NOT RENEW WITH THEM. RUN AS FAST AS YOU CAN. I found another company that charge only .056/kwh. We all already paying high electric bill, there are many company to choose from. I am very disappointed with Champion Energy. I WILL NOT PAY THE BILL WITH MUCH OVER CHARGE UNLESS CHAMPION TREATS ME FAIR; I WILL SUE THEM IF THEY MESS UP MY CREDIT. ALL VICTIMS OF CHAMPION ENERGY NEED TO FILE COMPLAIN WITH THE PUBLIC UTILITY COMMISSION OF TEXAS IN AUSTIN.