Cinch Home Service review: Replace my dryer now. I'm tired of hanging laundry on the line!

They haven't replaced my broken dryer. I've been waiting for months for its replacement. They make appointments and never show up. I pay a monthly fee for this Home Warranty Service and they are not keeping up their end of the contract. The last appt. they made was this month. They were to call me before they came because I am a teacher and wanted to be home with my Autistic Daughter when they came. They never showed up and never called. I had this same problem when my washer went out. They cannot be trusted. The third party contractor was Sears. They haven't called either.