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CB Automotive Fueling and Charging Circle K Prepayment of gas, not reimbursed for the amount unused
Circle K

Circle K review: Prepayment of gas, not reimbursed for the amount unused

E
Author of the review
8:28 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

I prepaid for gas on 1/24/2024 around 1/1:30PM on two separate pumps, $80 on each pump as I wasn't sure how much gas my son or daughter-in-laws vehicles would take. There was a power outage due to wind. The pumps shut off, I am not sure of the exact amount of gas pumped but both were under $40 each. I went back into the store to get a refund of my money not spent and the computer systems were down, the cashier took my name, phone number and address and told me that she would mail me a gas card in the amount they owed me. We could not wait around because we had to have my daughter-in-law back in Ohio by 4:30PM so she could go to work. I have not received anything. I have contacted the store manager, Kista, on 2/1/2024 and on 2/23/24 both time she has promised to mail them to me, It is 4/18/2024 and I have still received nothing. I thought Circle K was a trust worthy business but your employees are proving me wrong!

Claimed loss: roughly $80, I was told they would be able to check the amount when the power came back on.

Desired outcome: A gas card with my refund amount on that card.

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  1. Circle K Contacts

  2. Circle K phone numbers
    1877
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    78%
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    Lithuania
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    100%
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    Southwest
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    West Coast
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    Central Canada & Quebec
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    Eastern Quebec & Atlantic Division
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    +45 70 101 101
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    100%
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    100%
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    71%
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    33%
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    Grand Canyon Division, Phoenix, AZ
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    Florida Division, Tampa, FL
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    Great Lakes Division, Akron, OH
    (850) 454-1070
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    (331) 251-7300
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    Heartland Division, Lisle, IL
    (812) 379-9227
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    Midwest Division, Columbus, IN
    952-830-8700
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    Northern Tier, West Bloomington, MN
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    Rocky Mountains Division, Greenwood Village, CO
    (912) 285-4011
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    Circle K South Atlantic, Jacksonville, FL
    (704) 583-5700
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    Southeast Division, Charlotte, NC
    +1 (800) 324-8464
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    Texas Division, San Antonio, TX
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    1130 W. Warner Rd, Bldg B, Tempe, South Carolina, 85284, United States
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  6. Janet
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    Dec 18, 2024
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Circle K Category
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