Citizens Bank review: refusal to close my bank accounts 18

I opened a checking and savings accounts with them and they let people take money out of my account then they kept charging me for all the overdraft fees but didn't tell me or send me a notice until the fees were up about 100 dollars. When I went to figure everything out they said there was nothing they could do. I literally hate them. My checking account finally closed but they still haven't let me take my money out of my savings but they let my mom put it in there with no problem.

Does anyone by chance know an answer to my question?...My gram has an account at citizens bank and her account had approx. $10 left until her check came on the 1st. Because she didnt use her account they said they deactivated the account because the balance was at 0.00 and hadnt been used for 7 days. Now her check is on hold until later next week. They wont tell her where the money went nor tell her why she was never told about the account having to be used daily. I use my account until the middle of the month then it sits with only cents in the bank and i have never been deactivated. Granted i still HATE citizens bank i just dont understand how they can do this

They refuse to close my account. I closed it at a local branch in person. Now my credit is in trouble and talking to them is like talking to a lifeless robot. Hate this bank!

Filed bankruptcy. And they wanted to repo the car but never came to get it its been sitting in my drive way for yr and the fact i dont have title i can not get raid of it looks like it going to sit there for ever

What a horrible company! You advertise a rate then after the loan is approved you raise the rate by .75% what a joke! You're a bait and switch company!

I woke up to $2300 in fraudulent charges in my checking account (which does not include the multiple deposits of

Citizens bank customer service is completley rude and nasty they talk to you like your a child repeating the same things over and over i've never waited so long for things to clear or be deposited in my account i will be switching banks again

Took money supposedly owed from a 2013 charge off which was paid a few years ago. No notice, just helped themselves to my money. Said they didn't know how to get ahold of me when my address and phone number is current

07/21/2022 0700 ET; Continuous issues with logging in. Indiscriminate account locking, excessive time to answer calls, obnoxious phone advertising. Poor to zero customer service.

Yes my car is up for repossession and I have been trying for weeks for someone to pick t up and no one has done a thing about picking it up. Maybe you can help and pass the word on. My name is Brian Otto I have a 2016 Honda HRV and they can come get the car at 415 E Grand Ave in Tower City PA 17980. Please get the car.

Thanks

I need to email a death certificate to the collections department but the email they gave me keeps bouncing back to me. Collectionsdocs@citizensbank.com

What is the correct email address?

Citizens bank will shuffle the charges coming through my account so they can charge over draft fees. 4/27/2003

They have done it numerous times and refuse to fix it. I have complained repeatedly to the office for prior dates this happened. I can get my bank statements to further prove the scheme they are running on customers

During few last months I am not able to get my accounts online I wrote about number of times When you fix it finally? Do it asap I am sick and tired of your impotence

Awful service.. don’t waste your time. Very unorganized. Lack of communication and clarity. Took over 30 days just deny right before closing.

new security formats: learning curve -the new format: NIGHTMARE.

"where can I find the pg to cross reference a payout? 4 employees later, on phone, OVERKILL process w/sec' number req TO ACCESS MY OWN ACCOUNT 3 x--then required to say MY account number IN A BUSY AIRPORT- I DON'T want to do that OUTLOUD. Never did get an answer to statement ?

keeps say error when trying to log in an to try again . keep getting same answer w3hat i9s up account number and password are correct. fgirsdt you are cvhanging csard now there is no access to account what is up. it is not my computer every thing else is working fine 11/16/2023