Claro’s earns a 4.3-star rating from 6 reviews, showing that the majority of telecommunications consumers are very satisfied with service.
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Disappointing experience with claro
I had a disappointing experience with Claro after ordering their 7 days unlimited data plan. Unfortunately, the service only worked for one day, and to make matters worse, my phone stopped working after using their SIM card. This left me frustrated and dissatisfied with the overall service provided by Claro.
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Pros
- Wide coverage area
- Diverse plan options
- Competitive pricing
- Advanced technology use
- Strong customer support
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Cons
- Limited global presence compared to rivals
- Customer service issues reported
- Network coverage gaps in rural areas
- Higher plan costs than some competitors
Claro Complaints 0
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Is Claro Legit?
Claro earns a trustworthiness rating of 87%
Highly reliable. Use their services with confidence, yet trust but verify.
Claro.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Claro.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Claro.com you are considering visiting, which is associated with Claro, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Claro website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
About Claro
Here is a guide on how to file a complaint against Claro on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with Claro in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Claro. Mention key areas of concern, any relevant transactions, steps taken to resolve the issue, the nature of the problem, and the personal impact.
5. Attaching supporting documents:
- Attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow these steps to effectively file a complaint against Claro on ComplaintsBoard.com.
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 09, 2024
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