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EPOS Direct Customer Service Phone, Email, Contacts

EPOS Direct
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www.eposdirect.co.uk

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EPOS Direct Complaints 3

ComplaintsBoard
S
5:43 am EST
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EPOS Direct Software / training

We ordered EPOS system from www.eposdirect.co.uk few months and the training was worthless, could not understand anything we have been complaining for months now, nothing.

Spoken with the reps via phone and the staff didn't sound helpful at all. We asked them what measures to take and what to do, because the system didn't function properly, but the staff didn't tell anything precisely and even now I want my money back and they are not complying. It was waste of our time and we didn't want to solve these problems on our own.

Desired outcome: Refund

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R
7:56 am EST

EPOS Direct The company failed to provide proper support

We recently ordered EPOS system from www.eposdirect.co.uk and some of the problems occurred after we used it. We have spoken with the reps via phone and the staff didn’t sound helpful at all. We asked them what measures to take and what to do, because the system didn’t function properly, but the staff didn’t tell anything precisely and after 2 days we requested the refund. It was waste of our time and we didn’t want to solve these problems on our own.

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4:33 pm EDT

EPOS Direct I don't think that customer support could be so rude.

I wanted to make order from eposdirect.co.uk online and couldn’t make a choice. So, I asked customer support for consultation and got rude answer that I can find everything on their website. Well, I thought that maybe I was so stupid, but I searched once again and found nothing. Well, I don’t think that customer support could be so rude. This company should hire people more carfully or they will claim for a bankruptcy soon.

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shaukat patel
US
Dec 25, 2023 10:56 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Software no good, totally useless Company

Totally useless company, Software is not at all friendly and no help from Epos to change or update it and no refunds.

Please i warn people never buy anything from them,u will regret it .

After spending 1500 useless

I want refund,

Is EPOS Direct Legit?

EPOS Direct earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds EPOS Direct to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, EPOS Direct is known for their high standards and safety. If you're thinking about dealing with EPOS Direct, it's wise to check how they handle complaints.

We found clear and detailed contact information for EPOS Direct. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Eposdirect.co.uk has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Eposdirect.co.uk has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Eposdirect.co.uk you are considering visiting, which is associated with EPOS Direct, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for EPOS Direct have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Eposdirect.co.uk appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Eposdirect.co.uk has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The eposdirect.co.uk may offer a niche product or service that is only of interest to a smaller audience.

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Overview of EPOS Direct complaint handling

EPOS Direct reviews first appeared on Complaints Board on Aug 28, 2013. The latest review Software / training was posted on Jan 26, 2022. EPOS Direct has an average consumer rating of 1 stars from 3 reviews. EPOS Direct has resolved 0 complaints.
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  1. EPOS Direct Contacts

  2. EPOS Direct phone numbers
    +44 20 3056 1898
    +44 20 3056 1898
    Click up if you have successfully reached EPOS Direct by calling +44 20 3056 1898 phone number 1 1 users reported that they have successfully reached EPOS Direct by calling +44 20 3056 1898 phone number Click down if you have unsuccessfully reached EPOS Direct by calling +44 20 3056 1898 phone number 0 0 users reported that they have UNsuccessfully reached EPOS Direct by calling +44 20 3056 1898 phone number
  3. EPOS Direct emails
  4. EPOS Direct address
    Northern & Shell Tower 4 Selsdon Way, London, England, Greater London, E149GL, United Kingdom
  5. EPOS Direct social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
EPOS Direct Category
EPOS Direct is ranked 316 among 346 companies in the Telecommunications category

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