HomePhonesOnline’s earns a 1.0-star rating from 5 reviews, showing that the majority of customers are dissatisfied with their purchases.
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philips onis 200 vox handset (refurbished)
Avoid this company!
I purchased this item from their website on 2/12/17 and it was faulty on arrival (the phone display would go blank without warning when fully charged). They doubted me so I had to buy test equipment (£20), different makes of rechargeable battery (£12) and make a video showing the fault - see https://www.dropbox.com/s/82mj1yfap12vmue/Philips%20Onis%20live%20drop.mov?dl=0
They eventually agreed after three weeks to refund me but refused to pay for the return postage (£3.90), saying that their test engineer could find no fault. PayPal eventually agreed to refund the return postage to me (an excellent service from them).
Homephonesonline are a shower and I'm amazed that BT and other reputable outfits do business with them. They hide behind their online presence and don't publish a telephone number.
Buy elsewhere!
Broken phone
This is a scam website, do not buy anything from them! They sell broken items and there is no way to get a refund. I've purchased a phone from HomePhonesOnline and when my order arrived it was in a terrible condition. It was poorly packaged and broken! I wanted to get a refund and tried to reach someone from the company but it got me nowhere. I regret the day I bough from this terrible website. If only I checked the reviews... Please, don't make the same mistake and do your research!
Sorry to hear about your problem but we can help resolve this for you easily and quickly. Our new online Law Firm Go Complain's offers a fixed fee legal complaint service it's only £29.99 and we handle everything about your complaint from calls to correspondence, whether it’s a return, refund, exchange, credit note, mis-sold or faulty goods on and offline.
All you need to do is complete our online form and upload any photos of receipts and the product.
Please be aware that we are a registered law firm not a claims handler.
We do not charge any fees for any refunds or compensation just the one off fixed fee taken at application.
As a law firm we can also escalate your complaint through the courts if necessary.
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Thank you
Company is ripping people off
I bought the phone from the company www.homephonesonline.co.uk. They offered me great discount for the phone calls. I was lucky until I got the bill. It turned out that all discounts were fakes. Stay away from them, ‘coz they rip people off and didn’t provide the promised stuff. So don’t waste money. These people are scammers and liars, who take money and provide nothing. Please post your comments about this company.
Is HomePhonesOnline Legit?
HomePhonesOnline earns a trustworthiness rating of 63%
Generally safe, but check closely before sharing details.
Homephonesonline.co.uk has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Homephonesonline.co.uk has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Homephonesonline.co.uk you are considering visiting, which is associated with HomePhonesOnline, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Homephonesonline.co.uk has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The homephonesonline.co.uk may offer a niche product or service that is only of interest to a smaller audience.
- We conducted a search on social media and found several negative reviews related to HomePhonesOnline. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
They sent me broken phone
I ordered phone from the company www.homephonesonline.co.uk. These ### provided broken one, so I returned it. After that they didn’t send new phone, they started to ask different stupid questions. When I tried to call them, all phones were busy and no one replied. The worst services.So be careful if you use this website or leave comments if you have horrible experience with this seller.
Their production stopped to work
I purchased batteries and phone from the website www.homephonesonline.co.uk, but they provided bad-quality stuff. The phone stopped to work after 4 days and the seller refused to take it back. He started to avoid all communication with me and it became impossible to return money back.Please leave comments about this company, because people should be aware when they buy from such dishonest seller.
This company appears to be a scam. Ordered a secondhand phone in March 2018. Didn't arrive. Limited feedback on why. No refund given when I asked to cancel. Finally arrived in Dec 2018 . It was not what I ordered, was broken and missing parts.
I have serious concern about this company and then having accessing to my payment details.
HomePhonesOnline Reviews 0
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Overview of HomePhonesOnline complaint handling
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HomePhonesOnline Contacts
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HomePhonesOnline emailssales@homephonesonline.co.uk100%Confidence score: 100%Support
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HomePhonesOnline addressSouthcott, Halwill, Beaworthy, England, Devon, EX215UX, United Kingdom
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HomePhonesOnline social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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