Classic Parade review: Hire vehicle not supplied and no refund has been given

Dear Bonnie D,

Thank you for leaving a review. Classic Parade has recently been a target of fake and malicious reviews which may be from a competitor. Feedback means a lot to us; however, we are not able to find your name on our system. We endeavour to deliver a 5 Star service with every hire, if we have not reached your level of satisfaction, we would greatly appreciate the opportunity to make it up to you. Please contact me on rent@classicparade.co.uk with reference numbers / names etc and I will deal with this matter straight away for you.

We look forward to hearing from you.

Classic Parade Team

Dear Bonnie D,

We appreciate you taking the time to leave a review. At Classic Parade, we are fully committed to delivering a 5-star experience for every customer.

However, we must inform you that our company has recently been the target of a coordinated cyber attack involving fake and malicious reviews. Additionally, we have been subjected to blackmail attempts aimed at damaging our reputation. Due to the severity of this situation, the matter has been reported to the authorities, including Google and Trustpilot, and is currently under investigation.

After reviewing our records, we have been unable to locate your name in our system. If you had a genuine experience that did not meet expectations, we would like the opportunity to address your concerns. Please contact us directly at rent@classicparade.co.uk with your reference number or booking details, and we will investigate this matter immediately.

We take customer satisfaction seriously and are committed to resolving any legitimate concerns.

For updates: https://tinyurl.com/4xfppxsp

Best regards,
The Classic Parade Team