Menu
For Business Write a review File a complaint
CB Vehicle Rental and Leasing Classic Parade Hire vehicle not supplied and no refund has been given
Classic Parade

Classic Parade review: Hire vehicle not supplied and no refund has been given

B
Author of the review
7:28 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replied
The company left an official comment on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

We hired a Lamborghini for my sons prom on the 28th June, we were told they would contact us 24 hours before with the arrangements to deliver the car, we had paid the full deposit and the cost of the hire 12 days before and thought everything was in place. On the 27th June we had not heard from Andrew Brown so my husband emailed him and he replied with there has been a supply issue and he won’t be able to supply the car, we then emailed back asking for a refund only to be told he was having issues with his bank and couldn’t process refunds at the moment. We started looking into this company only to find out that they are scammers. We have took legal advice and sent a letter before action and we have had no response and no refund to date

Claimed loss: £5650

Desired outcome: Refund of full amount

Confidential Information Hidden: This section contains confidential information visible to verified Classic Parade representatives only. If you are affiliated with Classic Parade, please claim your business to access these details.

Aug 02, 2024 5:21 am EDT
Classic Parade customer support contacts
Phone numbers
Address

86-90 Paul Street, London, England, Greater London, EC2A4NE, GB

File a complaint Write a review
Dear Bonnie D,

Thank you for leaving a review. Classic Parade has recently been a target of fake and malicious reviews which may be from a competitor. Feedback means a lot to us; however, we are not able to find your name on our system. We endeavour to deliver a 5 Star service with every hire, if we have not reached your level of satisfaction, we would greatly appreciate the opportunity to make it up to you. Please contact me on rent@classicparade.co.uk with reference numbers / names etc and I will deal with this matter straight away for you.

We look forward to hearing from you.

Classic Parade Team
Update by Bonnie D 124
Aug 02, 2024 8:25 am EDT

Lies lies and more lies please refund us asap stop pretending you are having banking issues and refund our £5660 legal action is being taken

Update by Bonnie D 124
Aug 10, 2024 6:03 am EDT

Still no refund just more lies so we have instructed solicitors

More Classic Parade reviews & complaints

Classic Parade - luxury car hire 72
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Classic Parade - supercar 8
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Classic Parade - unethical behaviour, fraud and blackmail 20
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Classic Parade - scam - do not trust this company 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Classic Parade - andrew brown blackmailing amigo jet with fake negative reviews 12
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Classic Parade - car hire 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Classic Parade - lamborghini hire 2
Replied
The company left an official comment to this complaint.
Classic Parade - Security deposit and rental fee not refunded
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
0 comments
Add a comment
  1. Classic Parade Contacts

  2. Classic Parade phone numbers
    +44 333 355 3595
    +44 333 355 3595
    Click up if you have successfully reached Classic Parade by calling +44 333 355 3595 phone number 2 2 users reported that they have successfully reached Classic Parade by calling +44 333 355 3595 phone number Click down if you have unsuccessfully reached Classic Parade by calling +44 333 355 3595 phone number 2 2 users reported that they have UNsuccessfully reached Classic Parade by calling +44 333 355 3595 phone number
  3. Classic Parade emails
  4. Classic Parade address
    86-90 Paul Street, London, England, Greater London, EC2A4NE, United Kingdom
  5. Classic Parade social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 04, 2024