Menu
For Business Write a review File a complaint
Climber.com / Mingle Customer Service Phone, Email, Contacts

Climber.com / Mingle
Reviews and Complaints

climber.com

Learn how the rating is calculated

1.8 15 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Climber.com / Mingle Complaints 15

ComplaintsBoard
T
11:14 am EST

Climber.com / Mingle Auto debit me 9 months for no services

Beware: climber.com will take your information and run with it and your money too! I recently noticed a pending transaction for 39.99 on my unemployment Debit card which is running low on funds since my layoff and unemployment insurance ended after 26 weeks - last year. Called card company and the Personal Misc. Services was Climber! I had no idea. The customer service rep for BofA took a look and said that auto debit was also the month before and the month before - all the way back to last March! I do not use Climber site- I am still unemployed and never signed up for an ongoing contract allowing them to steal my money with no activity on their site! I can not recover past 120 days with fraud department, so they really screwed me and I am appalled that they were able to do that without any consent! I have never received any services from them since March when I looked in to them with all the recruiting sites popping up in my email after signing up with indeed and monster which are free. I am unemployed still and out of any money they stole beyond 120 days! Beware if you look at the site, it is just criminal to me!

Read full review of Climber.com / Mingle
Hide full review
ComplaintsBoard
S
11:56 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Climber.com / Mingle No Refund for free trial

Climber.com was looking more and more like a fraud or scam, and then I was writing to them, that it was looking as though, if I were to look them up, I'd see they were a scam.
I always do give feedback to companies and people, for them to use as they will. I give a lot of feedback of all types. Thank you for everyone who took the time to tell their experiences to help the next person.
I am an RN, NP, MSN, I was generous in even giving them a shot at showing their worth to me. On second thought, no nurse needs help finding great offers. 23 years I have been an RN. There is no such thing as unemployment in nursing. I asked the price for the resume work. A couple of weeks later They tried to sell me more services. They dragged the time and I did not ever get a price. This is tricking and cheating and dishonesty. We had expectations, and they went terribly lower than that. As an NP with my own practice,
(I might keep my own practice. I told them I'd be a very hard sell and why, before they tried.) I have very ethical business practices. I do it, I know it, it works. I think, it's very easy to find a way to make money while being fair, not by taking advantage of your clients.
Wherever Climber advertises, if you let me know, I will pass it on. Are there any other forums where it would be appropriate to post my complaints.
Serena Bernstein RN NP

Read full review of Climber.com / Mingle and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
G
G
Gimeez
US
Send a message
Aug 02, 2012 6:19 am EDT

Crooks! I am trying to figure out how they got my phone number also. I am tired of their sales call twice a day!

ComplaintsBoard
Y
12:03 pm EST

Climber.com / Mingle They are nothing but criminals

Don't sign up for this service! They are nothing but criminals. I've filed a claim with the Better Business Bureau. They charged me for 9 months of "back service" despite the fact that they claim to charge monthly. I thought the account had been canceled months ago and then a $270 charge shows up! When I called to complain I was hung up on and basically called a liar. Nasty, rude people and they haven't done anything to help my husband find a position. No calls, no emails other than in the initial 3-month trial period. No wonder he thought his subscription was canceled. Their CSRMs blamed the "billing issue" on Discover and said it wasn't their problem. DO NOT SUBSCRIBE!

Read full review of Climber.com / Mingle
Hide full review

Is Climber.com / Mingle Legit?

Climber.com / Mingle earns a trustworthiness rating of 68%

Generally safe, but check closely before sharing details.

Our conclusion: Climber.com / Mingle's operations, reviewed by ComplaintsBoards, appear mostly legit but with some concerns. Be careful and read customer feedback before dealing with the company. Negative reviews may indicate potential risks.

We found clear and detailed contact information for Climber.com / Mingle. The company provides a physical address, phone number, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Complaints boards detected workplace-related services and and offer a range of services to help you navigate the sometimes murky waters of job hunting. From resume writing to interview coaching to background checks, they offer a range of services to help you land your dream job.

Climber.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Climber.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • The website belonging to Climber.com / Mingle has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • Climber.com / Mingle's website seems to offer jobs or career advice. While this can be a helpful resource.
  • We conducted a search on social media and found several negative reviews related to Climber.com / Mingle. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
U
6:59 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Climber.com / Mingle Scam

I couldn't believe how many Better Business Bureau complaints there are against Climber.com in the last year. The mark of a company that actually stands by their service is they're willing to acknowledge both positive and negative consumer feedback. They hang up on you if you call and delete all negative posts from their FB wall. They offer no service, won't let you cancel, and then, after you THINK you've cancelled, they bill you for months of service at one time. True scam artists and generally nasty people.

Read full review of Climber.com / Mingle and 1 comment
Hide full review
1 comment
Add a comment
A
A
Anonymous NJ
US
Send a message
Jun 24, 2019 2:52 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

They do absolutely nothing and do not want to refund your money within the 30 day timeline although their system says, "We offer a full 100% money back guarantee If you cancel your paid account within the first 30 days and one of the simplest refund policies online simply cancel". They try to up sell you (almost an additional $400) to use their service for revising your resume. I cancelled within the stated timeline and received a nasty call inquiring where I obtained the refund policy and was told it wasn't applicable to my membership. I had to get my bank involved.

ComplaintsBoard
C
4:51 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Climber.com / Mingle Scam/Fraud

Don't sign up for this service! They are nothing but criminals. I've filed a claim with the Better Business Bureau. They charged me for 9 months of "back service" despite the fact that they claim to charge monthly. I thought the account had been cancelled months ago and then a $270 charge shows up! When I called to complain I was hung up on and basically called a liar. Nasty, rude people and they haven't done anything to help my husband find a position. No calls, no emails other than in the initial 3-month trial period. No wonder he thought his subscription was cancelled. Their CSRMs blamed the "billing issue" on Discover and said it wasn't theipr problem. DO NOT SUBSCRIBE!

Read full review of Climber.com / Mingle
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
R
6:05 pm EDT

Climber.com / Mingle They promise a professional resume review but the review I received was full of grammatical errors and was a clear cut and paste job

This site is a joke. They promise a professional resume review but the review I received was full of grammatical errors and was a clear cut and paste job. It is clear they have standard language they use to review resumes and they just paste in quotes from your resume. It is also clear that they do not tailor the resume review to the industry you are targeting. Thankfully I did not pay for the service and was under a trial period. I would strongly recommending paying for this service through this site. They'll also inundate you with generic spam-like emails - I was getting several a day.

Read full review of Climber.com / Mingle
Hide full review
ComplaintsBoard
A
10:44 pm EDT

Climber.com / Mingle Dealing with customer service was a nightmare

WARNING! WARNING! WARNING! Consumers need to know about this valid review in order to protect them. This review should be weighted in the star rating so others can make their judgement swiftly, considering all complaints as well as positive feedback . It has been edited and re-posted . : Unfortunately I am stuck with 3 months of bills from http://Climber.com. I kept the credit card in a drawer, struggling to pay off the balance while unemployed and unaware that my account was being billed by http://climber.com for 3 consecutive months. To this day I am not sure how they got my information. I did sign up for Ladders for $40 as well as Resume Rabbit distributon service for $40 and had never heard of http://Climber.com until I saw my credit card bill. What I think might of happened is a Climber's pop-up window came up during my enrollment process with either Ladders or Resume Rabbit. I couldn't find out for sure since dealing with customer service was a nightmare!

After calling Climber I received a short and rude attitude from the customer service rep. saying the fault of the billing was mine due to not canceling a trial period I never even knew I was on. She was not going to refund anything. I asked to speak to her supervisor due to her unwilliness to send me any back-up to her statements. She refused to transfer me or give me the name of her supervisor. I was able to find out the name of the VP by reading various other complaints on the web. I wanted to get some answers and backup to my enrollment but Nick Jimenez, the Executive Vice President, provided only with an arrogant email sent to my wife which stated his "resentment of implying http://Climber.com of running an unscrupulous business."

For those considering signing up knowingly: Buyer BEWARE of the lack of customer service and actual assistance finding a job or answers to your questions. I had never been contacted by this company during those months billed, no phone calls, no questions, and unaware of any employment services. I know that many companies had access to my partial profile and resume from the Resume Rabbit service. I never had a complete profile with Climber. I also had my credit card company try get answers from Climbers CEO and they were unsuccessful. The CEO never got back to me.

Read full review of Climber.com / Mingle
Hide full review
ComplaintsBoard
C
7:21 pm EST

Climber.com / Mingle They only pound you with email and phone calls to sell services related to job hunting for their income

I just called Climber.com to request that they remove my record from their database. They refused. I can unsubscribe from email, and they will mark their record to not call me, but they will NOT delete the record from their database. Moreover, the guy hung up on me while I was being very calm and patient about it. He would not address my request to delete the record. Do NOT use these people because they only pound you with email and phone calls to sell services related to job hunting for their income.

Read full review of Climber.com / Mingle and 4 comments
Hide full review
4 comments
Add a comment
W
W
Wivome
US
Send a message
Aug 01, 2012 7:33 am EDT

I believe this company is a SCAM! first off, i think they are on the 5th floor not the 7th. I was actually in San Diego in July and had to finish my cover letter review. So i scheduled a meeting with the Chick that was supposed working for me and the office. I show up at her office in downtown San Diego 5 minutes early. I was told she was at Lunch and should be back soon. by 5 minutes after the meeting time, i asked the secretary to call this Chick and make sure she new i was there and to find out where she was = i can always go to a coffee shop or the restaurant where she was having lunch and meet her. well the secretary couldn't get ahold of her.

I asked if miKe o'brien was in, and the secretary told me he was working at home and barely comes in.

About 10 minutes later, this buff guy comes - thinking he's going to intimidate me by his size, NOT!. i explain again to this man that i'm there to see this chick (name withheld) and that perhaps i should see Mike O'brien. This other guy then shows up telling me he's Mike O'brien. he didn't look like the picture that was posted on linkedin but i took his word for it. He was more concerned about the possibility of his liability insurance not covering a meeting with an employee by a client on his premises. He didn't care that his employee didn't show up for her meeting, and didn't call to say where she was at. I then asked him about meeting with the first person who started with me - who had gone on vacation with out a word in communication and it was me that bugged them until i got what i needed - my rewrittten resume with mistakes that needed to be fixed and to this day hasn't contacted me. he then said i have to check the meeting program we have - i suggested he call her directly since he is the CEO - he has that power - but he refused by saying - i have to the system we put in place to find out her availability.

he then repeated several times that his insurance policy didn't cover meeting clients at his place of business - i call this Horse [censored]... what business can't have clients to their place of business? i also pointed out that there was a conference room right there in front of the front door to the business. this left him speechless. he then had to change the subject and ask me about some of my experience.

I asked him since his employee wasn't available, why don't you meet with me and we can go over my cover letter with me so we can finish it up? he told me that that wasn't his expertise and that is why he has the employees do that that are much better than he... okay so if that is the case, the he should have found one right there to meet with me if the one that scheduled the appointment didn't show up... he instead insist i leave because his insurance policy didn't permit me being there.

I think he's afraid people will find out he's a scam and wants to steel people's money. He asked for my phone number - i gave him my personal card - and he promised someone would call in an hour. i waited outside for that phone call for 1 hour and 2 minutes... no one called.

a week later, the chick emails me asking to set an appointment. I emailed her telling her that i can't do business with companies i don't know and can't trust and that her action was appalling as well as her CEOs. we'll see what her response is.

I would recommend STAYING AWAY from this company. they will steal your money and not think twice about it.

C
C
Cobbe
US
Send a message
Jun 16, 2016 6:35 am EDT

Sigh, I don't usually do THIS but I must this time. I am huge on customer service and honesty and integrity with your sales. I have seen some companies with "isolated incidents" where there is a "rude employee" that in my mind does not make the company rude but who doesn't get a bad hire every now and again. Or even if I buy a poorly contructed product or it simply doesn't live up the presentation. I still say I chose to do business with them and take that gamble. Where they suffer, is no repeat business. You can't grow properly if you can't keep a customer 'cause they are seeping out the back. BUT today 12/18/12 I am social giving a company an elaborately expressive THUMBS DUMB, DON'T do business with them! www.climber.com . I have been listed with them for years. If you know me, I am all over the net. However, I ordinarily don't see our bills. Vlad handles that but last night, I happen to be handling some things with the books and noticed on our Discover bill climber.com billed our account $39.99 ---10 times, on the same day. Vlad didn't catch it, he just paid it. Today, I jammed Discover for not being alert enough to say, hmmm same price 10 times on the same day, you think that is legit? I mean Wells Fargo won't let you go to the grocery store and charge even money ($100, $200) without putting an immediate freeze on your account. Their reasoning--who spends even dollars @ the store? Could point. So I have to call validate and they will remove. They say always make sure it is 199.99 and you are fine. Leave the change on. We are whole # people. So then I call climber. No answer. SO, they get an Amie email with statement attatched and another with my pointers on there with a BIG optimistic push that I am sure they will GET THIS handled ASAP as that was over $400 bucks in charges! No answer. Now I know Discover is going to process this BUT I gave climber the opp to do the right thing. When I went searching for the CEO email and contact info, I tripped on a jillion sites like the one attached. Who knew? I never had a problem with them before; however, I never expect a site to GET me a job. I merely expect it to stream line the information, as it is up to me to GET A JOB! But not returning calls and playing with the funds--UM NO! And I don't do trickery sales either. If you have to trick folks to see the value in your service then you probably need to evaluate the VALUE of your service. SO after 5 years Climber.com, Amie Cherry is deactivating her account @ ww.climber.com/acherry. I am only one but I am confident your attrition rates are garbage. With that being said, you can keep tricking new business on the books but if it is leaving as fast as it flops in--you will be a the next Social Media Networking site up for domain sale! #shame on you!

E
E
ElaineCo
Carrollton, US
Send a message
Jan 25, 2012 7:53 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Done, of course, thanks. Still annoyed about remaining in their database. Also filed complaint with BBB where, oddly, they have an "A" rating.

E
E
ElaineCo
Carrollton, US
Send a message
Jan 25, 2012 6:54 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Complaint about Climber.com job search site

1) I am getting several phone calls and emails daily - harassment - about their resume review.
2a) They advertise their service daily by sending job posting lists, but when you go to the climber.com site, following the link for "job matches" in their email, it is ALL advertising and not a single real job. Not a single job!
2b) If you click a job description, it takes you to any of another sites that are selling something.
3) More pop-ups than any site I have ever experienced in my life, some of which will not allow you to proceed to read the "supposed" job information, unless you click along their trail of advertising. Requires closing the internet tab completely, which I always do, realizing that my time has been wasted again.
4) On their website, there is no visible way to remove yourself from their emails list. Found it on a complaint blog, unsubscribed, and received the message that my records will remain on climber.com. >>> No opt-out for participation in their system is possible!

>> I strongly believe their practices are UNETHICAL, as well as wasting valuable time.

ComplaintsBoard
S
5:58 pm EDT

Climber.com / Mingle Absolutely a waste of money and time

Worthless. The "analyst" even knew me personally...and she still blew off my phone interview and wouldn't return my two phone calls. Absolutely a waste of money and time. I'm just glad I was connected through Groupon and not my credit card.

Read full review of Climber.com / Mingle and 1 comment
Hide full review
1 comment
Add a comment
C
C
Climber.com
San Diego, US
Send a message
Nov 03, 2011 6:18 pm EDT

Climber.com does offer a discount through Buy With Me, not Groupon, for two months of membership for the price of one. The membership does include a free resume critique which is sent to the client via email. Climber Senior Analyst can answer client questions about the resume but do not work one on one with clients. To work one on one with our Project Managers on the resume is an additional, optional service. - Climber Representative

ComplaintsBoard
N
10:02 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Climber.com / Mingle scam , no refund

I joined climber.com, with the promise of one month free, and a money back guarantee. I called after the first month and spoke to a nice girl in customer service called Nichole. She assured me to try it and my money would be refunded if I was not happy with the service. After 15 days, I asked just to be refunded my money since i was having problems even making applications since the link was not working. Nichole sent me a link which she asked me to complete. I did and after 1 month since I had not received my money back I called back and was informed i had to fax the link back not just fill it on the link which I had done0. Nichole remembered me well, even by my first name since I had called her so often, and told me she would see if she would be able to give me 1 month free.
Now, i have been informed she can't even do that .If they had given me 1 month member ship for that 1 month i paid for but was
unable to access, i would have been happy.

Read full review of Climber.com / Mingle and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
T
T
TH14
US
Send a message
Jul 10, 2014 4:47 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

This Company advertised a position a few weeks back that looked interesting to me and I duly sent off my resume. I got a message saying it had been forwarded then got a phone call asking me to sign up with them for a fee. I said you must be mistaken because I applied for an actual position and was told that is not how it works

C
C
Climber.com
San Diego, US
Send a message
Nov 03, 2011 6:35 pm EDT

Per Climber's Terms of Use available on the website (www.climber.com/terms) the refund request must be returned to Climber so there is a record of the refund. If a user does not return the refund form, Climber does not have a tangible record of the refund request, nor is the user in adherence to the terms of use of the Climber service or website. Climber would not know to refund a client unless a refund request form is returned. - Climber Representative

ComplaintsBoard
T
2:05 pm EDT

Climber.com / Mingle Avoid like the plague

Signing up was easy, good sales pitch, innovative approach. Lured by a 30 day money back garantee I signed up, and trouble began right away. Access to the site apparently is convoluted enough that several PC's I have used to sign on are denied access due to too many reroutes (and apparently back to the original page) based on the error message I read. And when I tried to cancel inside of 30 days I was told that the only way to cancel was through their website, which (ironically) is not accessible. Is anyone else seeing this problem? When I contacted them directly (email) their response was short and to the point, if you can't cancel on line then we are charging you (and refusing credit your account). So, how can I cancel - if their system doesn't allow access? This is potentially a sham, and their unreasonable interaction regarding cancelation is pointing further that way.

I am awaiting resolution today, and if they can manually cancel and credit me, I will pull this review, and it if not, I'm pursuing higher level actions and if two more have experienced the same as me will pursue a simple class-action to protect others. I"m not so worried about the $39.99 as I am about the way this company apparently operates. Buyer beware.

Read full review of Climber.com / Mingle and 2 comments
Hide full review
2 comments
Add a comment
McSleepersMagoo
McSleepersMagoo
Grand Junction, US
Send a message
May 09, 2011 7:29 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I'm going to graduate college next week and recently signed up for climber.com. I am going to see how it goes with my present membership of $39.99 per month because I like how it shows me the names of the recruiters that are following me and I can search for the hiring managers in many companies plus send them an email with my resume and cover letter.

However, someone called me from climber.com a couple of weeks ago and was so nice and seemed to truly want to help me. They told me that they will personally re-write my resume and connect me with personal contacts from hiring companies and even friends in my industry they know. It sounded so promising but when she said it would only be $598. I felt so disappointed. I told her how literally broke I am and she seemed to not get it and offered me payment arrangements. I told her no thanks and besides, I have my college career advisors who are working with me on my resume.

The same lady from climber.com is still sending me emails about me resume and trying to get me to take her offer. I am not paying any more than $39.99 and am going to give it up to a couple of months to see how it goes, but I really don't like how they operate so far and they make it seem that your resume will never get seen by any hiring managers unless you pay for their help.

J
J
JimmyDean1975
mari, US
Send a message
Apr 16, 2011 3:03 pm EDT

Dear Tooblen,
Sounds like you were never able to log in, this in most cases is a cookie issue which can be resolved by resetting the sites cookies. Please call into our Customer Response team and they will be able to help you. We absolutely stand behind our 30 Day Guarantee, if you are tried to cancel inside that period you are absolutely eligible for any reason!

Please call as soon as possible so this can be resolved, we are open m-f 8 to 5 pacific time -- [protected]

Also, please take the time time to view http://thankyou.climber.com
Thanks,
Climber Response Team

ComplaintsBoard
J
4:02 pm EDT

Climber.com / Mingle Stay away from these rude people and despicable business practices

STAY AWAY FROM THIS HORRIBLE SERVICE! This company did nothing but cost me money for NO results! They stole my money... I opted for the free, 30-day trial to test the waters, however, after three weeks I found this website to be absolutely ridiculous and no-help, so I requested that they cancel my subscription to ensure I was not charged for this service (since I was still well within the "free 30-day trial" period). Five months later, I still have not gotten my money back! I just called again and forwarded all my previous email contacts with them, regarding getting my money back, to their horrible business personnel, clearly stating I wanted to cancel and be refunded- but still they would not give me MY money back. WORST BUSINESS PRACTICES I HAVE EVER DEALT WITH! I have already filed a complaint with the BBB, and it sounds like I am not the first to file a report! Clearly, climbers.com needs the $39.99 more than I do...just please stay away from these rude people and despicable business practices!

Read full review of Climber.com / Mingle and 1 comment
Hide full review
1 comment
Add a comment
C
C
Climber.com
San Diego, US
Send a message
Nov 03, 2011 6:33 pm EDT

Per Climber's Terms of Use available on the website (www.climber.com/terms) the refund request must be returned to Climber so there is a record of the refund. If a user does not return the refund form, Climber does not have a tangible record of the refund request, nor is the user in adherence to the terms of use of the Climber service or website. Climber would not know to refund a client unless a refund request form is returned. - Climber Representative

ComplaintsBoard
S
4:47 pm EDT

Climber.com / Mingle I must say that never, in my entire life have I been so scammed by anything, much less a website, in the way that climber.com has done

I must say that never, in my entire life have I been so scammed by anything, much less a website, in the way that climber.com has done. I signed up with climber.com about 22 days ago. Upon noticing that my "free 30 day trial" had actually charged my credit card $40 dollars I immediately made attempts to contact climber.com and customer support. After 20 days of leaving messages and sending emails, all without anything resembling a response to. I have decided that is now time to use all tools at my discretion in order to alert the world of the lies and deceptions, and maybe, hopefully, get my money back.

As you will see in the reviews below, climber.com does watch the site, and respond to. This would be perfectly acceptable if instead of taking the defensive, they offered the ability to be put in touch with a customer service representative to resolve the issue. As a marketing and public relations professional I would be extremely skeptical of these types of practices. Most companies would offer ways to show resolutions as they happen. But climber.com instead employs defensive techniques in attempts to destroy the credibility of the reviewer. It's very bad business practices to bash your customers instead of offering a way to resolve their issue and improve brand credibility.

Be very very weary of this company. It can offer a tremendous value to some who use it. But it's deceptive techniques, poor customer service, and lack of transparency throughout the whole process is something to despised, especially in an era where consumers can easily share and spread information about the sites practices.

Given what I have seen, I expect to get a response of some kind detailing how their deceptive practices are justified and without fault or poor planning by the company. If you actually read through this all the way, do one thing, put a customer service rep in touch with me, do not tell me to do the same things I have already done. If this is done in a timely manner and these issues are resolved to both sides satisfaction I would more than happy to post a positive review.

Read full review of Climber.com / Mingle and 3 comments
Hide full review
3 comments
Add a comment
L
L
Liekane
US
Send a message
Jun 30, 2011 7:07 pm EDT

Horrible, would never use them again, it's a scam pure and simple!

T
T
thelobo
Tempe, US
Send a message
Mar 30, 2011 5:46 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

This post, was copied and pasted without permission from sitejabber.com. I am the original writer and poster on sitejabber and did not authorize this reposting. My account has since been resolved.

C
C
Climber.com
San Diego, US
Send a message
Mar 28, 2011 10:02 pm EDT

Considering this post was published anonymously we have no way of getting in touch with you or knowing who you are. If you would like to speak with someone at Climber, please call Client Services at [protected]. As stated previously on other comments, all contact information for our company is available on our website here: http://www.climber.com/contact

ComplaintsBoard
H
11:25 am EST

Climber.com / Mingle Buyer beware

I just filed a complaint against Climber.com with the San Diego chapter of the Better Business Bureau for false and deceptive business practices.
The sales representative told me on the telephone that if I subscribed to Climber.com I "would have access to the hiring managers" of companies that advertised jobs. This is 100% false. Climber.com allows you to send your resume only to company RECRUITERS, not HIRING MANAGERS. When I complained, the rep told me that the hiring manager and the recruiter are the same thing--an obvious falsehood. When I asked for my money back (more than $100) the rep said “I’m sorry, but there are no refunds with a four-month subscription.” I said what about the “30-day free trial, ” and she said it was included in the 4-month package price. (Double talk? You decide.) In any case, I could not get my money back a scant two hours after purchase! I decided to use the web site anyway, but Climber.com "recruiters" never responded to my resume--not even to acknowledge that they received it. It all made me wonder if they were even real. Worst of all, the job postings were stale. If you ask me, Mike O'Brien is a con-artist. Buyer Beware! I get better results from Indeed.com, and it's free.

Read full review of Climber.com / Mingle and 5 comments
Hide full review
5 comments
Add a comment
L
L
Loomer
US
Send a message
Aug 05, 2011 6:06 pm EDT

How they have my information i do not know. I never signed up so never paid. i constantly get e-mails listing jobs totally out of my feild. The cardinal rule is YOU NEVER PAY SOMEONE TO FIND YOU A JOB. recruiters get paid by employers. Times are bad and there are too many of these bottom feeding sites around. You should report them to BBB and the FBI internet fraud squad.

M
M
Mirdaney
US
Send a message
Aug 01, 2011 9:20 pm EDT

Scam! They are using the bad economy to steal money from desperate job seekers. Please do NOT fall into this trap! I'm embarrassed about how much money they stole!

C
C
Climber.com
San Diego, US
Send a message
Nov 03, 2011 6:38 pm EDT

Climber is a fee based membership service. If a person decides to become a member they are charged a monthly fee until they decide to cancel. Climber is not a scam nor does it steal client's money. As with any service either online or off, all services and fees are optional and a consumer can choose to simply not join or put their credit card information into the system if they don't want to be charged. - Climber Representative

C
C
Climber.com
San Diego, US
Send a message
Nov 03, 2011 6:30 pm EDT

Per Climber's Terms of Use that is located on the website and available to view at all times, the VIP 4 month discounted rate does not include a 30 day money back guarantee. The month to month option offers the 30 day money back guarantee. To ensure a refund, the user must cancel down their account and request a refund from Climber Client Services prior to the end of their first 30 days of membership. Climber personally handles all BBB complaints and currently holds an A rating. All terms can be viewed at www.climber.com/terms - Climber Representative

C
C
Climber.com
San Diego, US
Send a message
Nov 03, 2011 6:25 pm EDT

If a user does not wish to be contacted by Climber or receive the emails, there is a unsubscribe link at the bottom of the emails or they can request their account be deleted through Client Services. - Climber Representative

ComplaintsBoard
E
8:30 pm EST

Climber.com / Mingle Lies, lies, and damn lies

Climber.com IS a scam. You DO NOT put job seekers in touch with “hiring managers” as Julie Bergeron told me when she pitched this to me. In fact, all you do is give the first names of a bunch of CORPORATE RECRUITERS — and even they ignore my emails. The 30-day free trial is another lie. I tried to get my $100 back within two hours of purchase — i.e., as soon as I saw there were no hiring amangers — and the rep said, SORRY, no refunds for the 4-month package. The 30-day free trial is included in your purchase price.” Lies, lies, and damn lies.

Read full review of Climber.com / Mingle and 4 comments
Hide full review
4 comments
Add a comment
D
D
Dan
Corpus Christi, US
Send a message
Oct 23, 2019 6:36 pm EDT

I also they was suppose to be job listings/leads etc. Never received anything from them LIES all the way around.

D
D
Dan
Corpus Christi, US
Send a message
Oct 23, 2019 6:34 pm EDT

I had them write/update a resume off my old one. There writer used Category titles out of Yellow pages phone book in reference to the industry I was in. It was like WHAT, there is no Professional writers there. And then they say no refund. But they do tell you there is a refund within first 30 days but they LIE...

R
R
robive
Rolling Meadows, US
Send a message
Jan 23, 2012 11:53 am EST

Yes I agree, I also was scammed into using there service. Blake Dubord was my sales person, he told me that any time during the thirty day trial, if I'm not satisfied I can get full refund and also promised a lot of other stuff. I singed with them, after paying for it they sent the terms to me. After reading the terms, I realized the four month prepay doesn't get any refund, lies. I tried to get refund and only to get nothing. Not only did it take a week to get back to me after leaving mes. and emails. They flat out any denied any refund, even after telling them the sales person lied to me. I never had such terrible service from any other service before. Even sending emails to the ceo. of climber.com, he emailed back only to try selling me more stuff and didn't even care about the sales person lied to me. Terms sent after you pay for there service is BS. I filed several complaints to the BBB and no results. They keep sending the same terms to them and me. lies after lies

C
C
Climber.com
San Diego, US
Send a message
Nov 03, 2011 6:28 pm EDT

Per Climber's Terms of Use that is located on the website and available to view at all times, the VIP 4 month discounted rate does not include a 30 day money back guarantee. The month to month option offers the 30 day money back guarantee. To ensure a refund, the user must cancel down their account and request a refund from Climber Client Services prior to the end of their first 30 days of membership. All terms can be viewed at www.climber.com/terms - Climber Representative

Climber.com / Mingle Reviews 0

Looks like Climber.com / Mingle has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Climber.com / Mingle, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of Climber.com / Mingle complaint handling

Climber.com / Mingle reviews first appeared on Complaints Board on Feb 17, 2011. The latest review Auto debit me 9 months for no services was posted on Nov 12, 2015. The latest complaint No Refund for free trial was resolved on Sep 29, 2014. Climber.com / Mingle has an average consumer rating of 2 stars from 15 reviews. Climber.com / Mingle has resolved 3 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Climber.com / Mingle Contacts

  2. Climber.com / Mingle phone numbers
    +1 (800) 374-7113
    +1 (800) 374-7113
    Click up if you have successfully reached Climber.com / Mingle by calling +1 (800) 374-7113 phone number 0 0 users reported that they have successfully reached Climber.com / Mingle by calling +1 (800) 374-7113 phone number Click down if you have unsuccessfully reached Climber.com / Mingle by calling +1 (800) 374-7113 phone number 0 0 users reported that they have UNsuccessfully reached Climber.com / Mingle by calling +1 (800) 374-7113 phone number
  3. Climber.com / Mingle emails
  4. Climber.com / Mingle address
    701 B Street Suite 1255, San Diego, California, 92101, United States
  5. Climber.com / Mingle social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
  7. View all Climber.com / Mingle contacts
Climber.com / Mingle Category
Climber.com / Mingle is ranked 7 among 11 companies in the Recruitment Services category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.