Menu
For Business Write a review File a complaint
Chaplin Bond Customer Service Phone, Email, Contacts

Chaplin Bond
Reviews and Complaints

www.chaplinbond.co.uk

Learn how the rating is calculated

4.3 6 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Chaplin Bond Complaints 6

ComplaintsBoard
A
10:06 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Chaplin Bond business sales agent

Totally useless company. Promise the earth with their sales rep who comes out and they then produce a lovely glossy brochure at a cost of £1000. No viewings in a year. Sky high initial valuation, no suggestion that we should reduce the price. Only three phone calls early on after I told them I wanted an update every month. They kept saying they were getting lots of interest but no viewings. At no stage did they contact me and ask if we would consider a price reduction or actually prove to me that they had a single enquiry. Absolute lies. Finally sold the property through a high street estate agent . Do not touch Chaplin Bond with a barge pole unless you want to be ripped off. I would like to think we would get our £1000 back as they did NOTHING other than produce a nice brochure. But I doubt that somehow. Shocking.

Read full review of Chaplin Bond
Hide full review
ComplaintsBoard
S
1:43 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Chaplin Bond has left an official reply on this complaint.

Chaplin Bond advertising fee stolen

This company stole my money from my account I gave what was agreed a cheque to pay for adverts in 3 months .

I stupidly didn't put a date on it and they have cashed it straight away.

The contract states 3 months by bank won't refund and neither will James at Chaplin .

I'd never recommend this Company

Can anyone recommend what to do? How
Can they get away with it. Excuses excuses

Read full review of Chaplin Bond
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
D
8:54 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Chaplin Bond has left an official reply on this complaint.

Chaplin Bond service

After scanning the web I'd just like to add my two pence worth.

Slick sales outfit that do anything bar what the salesman says.

Let me make things very clear they conned
Me out of monies upfront, you can complain and complain but You end up being told your complaining just for complaining sake.

End of the day it won't get you anywhere you won't get your money back.

I'd love to know exactly hour many businesses they actually sell compared to what they take on.

Promised to get me out but 18 months later I'm still waiting for my first viewing .

Please do NOT be sucked in o the phone like I was.

BEWARE SCAMMERS

Read full review of Chaplin Bond
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review

Is Chaplin Bond Legit?

Chaplin Bond earns a trustworthiness rating of 87%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard highly recommends Chaplin Bond for their strong reputation and reliability. However, it's still wise to weigh the pros and cons and research thoroughly, even if Chaplin Bond seems completely reliable.

We found clear and detailed contact information for Chaplin Bond. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

By resolving 83% of 6 negative reviews, Chaplin Bond is demonstrating its dedication to customer satisfaction and effectively addressing customer issues. While there may still be some practical problems that need to be addressed, such as long wait times or unhelpful responses.

However ComplaintsBoard has detected that:

  • There was some difficulty in evaluating or examining the information or data present on the chaplinbond.co.uk. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • The website belonging to Chaplin Bond has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
ComplaintsBoard
D
5:56 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Chaplin Bond has left an official reply on this complaint.

Chaplin Bond no service / complaint / review

I own a Post Office in Nottinghamshire and I was astounded at how much I was worth when Dean came out to see me (I think that was his name).

The fees were reasonable I thought so signed up to sell it.

I should of done my research though, I haven't had any meaningful viewings or interest and after over a year I have had to get 2 other agents in.

Humberstones who specialise in Post Office sales have valued my business for half the price that Dean did which will explain why I haven't had any interest.

Its a crying shame Chaplin Bond haven't lived up to their smooth sales pitch which is obviously a ruse for getting me to pay upfront.

To sum up Chaplin Bond talk the talk but deliver nothing of note once you sign.

Read full review of Chaplin Bond
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
S
5:21 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Chaplin Bond has left an official reply on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Very smooth operation. Cold called me, sweet talked me into using their services with a sky high valuation then did nothing. Absolutely nothing. I've complained and complained but it appears they are unregulated. Hiding behind the fact we are not consumers. The whole broker industry appears full of borderline fraud, If you google the main players they all...

Read full review of Chaplin Bond and 4 comments
ComplaintsBoard
C
7:01 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Chaplin Bond has left an official reply on this complaint.

Chaplin Bond upfront fee theft

I Complained and left a review a few week ago on google but they have removed the review system . This company are quite clearly trying to hide any negativity about them.

I paid £1000.00 upfront and was promised the earth but they delivered absolutely nothing. Brochure didn't arrive, no viewings arrives as promised.

I have had agent after agent in promising this that and the other but chose Chaplin Bond for their personal service.

Avoid like the plague.

Read full review of Chaplin Bond and 1 comment
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
1 comment
Add a comment
G
G
georgie beaumont
US
Send a message
Nov 18, 2019 12:49 pm EST

Absolutely appalling level of customer service. Just had to listen to how good she was at her sales job, with little interest in listening or addressing concerns. Poor customer service experience

Chaplin Bond Reviews 0

Looks like Chaplin Bond has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Chaplin Bond, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of Chaplin Bond complaint handling

Chaplin Bond reviews first appeared on Complaints Board on Jun 30, 2017. The latest review business sales agent was posted on Sep 27, 2019. The latest complaint advertising fee stolen was resolved on Nov 03, 2017. Chaplin Bond has an average consumer rating of 4 stars from 6 reviews. Chaplin Bond has resolved 5 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Chaplin Bond Contacts

  2. Chaplin Bond phone numbers
    +44 84 5459 3700
    +44 84 5459 3700
    Click up if you have successfully reached Chaplin Bond by calling +44 84 5459 3700 phone number 1 1 users reported that they have successfully reached Chaplin Bond by calling +44 84 5459 3700 phone number Click down if you have unsuccessfully reached Chaplin Bond by calling +44 84 5459 3700 phone number 5 5 users reported that they have UNsuccessfully reached Chaplin Bond by calling +44 84 5459 3700 phone number
  3. Chaplin Bond emails
  4. Chaplin Bond address
    15 Chorley Old Road, Bolton, England, Greater Manchester, BL13AD, United Kingdom
  5. Chaplin Bond social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
  7. View all Chaplin Bond contacts
Chaplin Bond Category
Chaplin Bond is ranked 4 among 11 companies in the Recruitment Services category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.