ClockCanvas
Reviews and Complaints

I ordered a canvas on July 5th, the order came in about 2 weeks but was completely shocked when I saw it. The canvas is made of a cheap quality print, it wasn't even a painting. Colors on the site were bright and vibrant, the color on the canvas is just a dull print and stapled onto the canvas. It was very expensive for their false advertisements.

I want to just throw it out as it's not worth reselling or to go through the painful process of returning items according to their unprofessional standards.

As someone who loves to add unique and interesting decor to my home, I was excited to come across ClockCanvas (clockcanvas.com) and their selection of beautiful paintings. I decided to make a purchase of three pieces that included frames for each of them. Unfortunately, upon receiving my order, I was disappointed to find that all three frames had some form of damage to them. While the first two paintings were not too damaged to be displayed, the third one had noticeable damage that detracted from its beauty.

Worried about the quality control of the company, I immediately reached out to ClockCanvas in hopes of reaching a resolution. I even sent them pictures of the damaged painting to provide evidence. In response, I was told that they believed they had sent me an undamaged product and would not be doing anything else about it. This was a frustrating experience, especially given my excitement over the pieces ordered and the care I had taken in selecting and framing them.

Given this experience, I have to advise against purchasing from ClockCanvas. Although they may have a large following on Facebook and other social media platforms, their lack of quality control and unwillingness to back their products makes them a risky choice for anyone looking to add to their home decor collection. Instead, I have had great success with companies like Nichecanvas and Icanvas, who have consistently provided beautiful, high-quality products and top-notch customer service.

It's also worth noting that ClockCanvas seems to be suppressing negative feedback by hiding negative posts on their Facebook page, which only calls into question their integrity and transparency as a company. For those hoping to purchase beautiful and unique pieces, make sure to steer clear of ClockCanvas and rely on brands and companies that prioritize quality and customer satisfaction.

ClockCanvas is an online store that specializes in customized canvas prints, including personalized clocks. While I was browsing their website, I accidentally ordered the wrong canvas, which was disappointing. But, I soon realized that they were based outside of the US, so communicating with them was done solely through email and sometimes had to be a bit patient in waiting for a response. However, they were very prompt in getting back to me and addressing my concerns.

Due to my mistake, I needed to return the canvas. Although they are a small business, they handled the situation professionally by informing me that I had to cover shipping costs. I did not mind paying the shipping cost since it was my mistake and the item was shipped for free initially. It was a bit costly, but I was happy that they provided free shipping for the original order.

What impressed me the most about ClockCanvas was that they refunded the full purchase price immediately after receiving proof of shipment. I received the refund before they even received the return shipment. This showed me that they value their customers and their satisfaction is their top priority.

Overall, despite my mistake, I would highly recommend ClockCanvas to anyone who is looking for customized canvas prints or personalized clocks. The quality of their products and their customer service is outstanding. As for me, I will definitely use them again in the future (hopefully with better button-pressing skills).

My experience with ClockCanvas was incredibly frustrating and disappointing. I had placed an order for framed pictures on their website, expecting them to arrive within 5 days as they had advertised. However, 16 days later, I had yet to receive my package. I made several attempts to contact the company through phone calls and emails but to no avail.

Finally, when I received a response from the company, they explained that their shipping partners were experiencing delays and that my order has already been processed and packaged. While I appreciated their response, it was already six days after their promised delivery date and I still had not received my order.

To make things worse, when I tried tracking my package, the system only stated "order ready, cannot determine appropriate carrier for your tracking number", which was quite confusing and unhelpful. It seems like this company has not only failed to deliver on their promises but also created unnecessary obstacles and made the process needlessly complicated.

What's more, this order was meant to be a gift, and because of the delays and lack of communication from ClockCanvas, it was ultimately too late to give it as a present. All in all, I cannot recommend this company to anyone, as my experience has been nothing short of frustrating and disappointing.

ClockCanvas is a website that offers a variety of canvas prints, including a selection of stunning clocks that add a unique touch to any room. However, unfortunately, my experience with this company may not match the positive reviews that are often left behind.

When my triplet-canvas order arrived, unfortunately, one of the parts was of poor quality, despite the high price that I had paid of over $150. I contacted ClockCanvas immediately to request a replacement, which did eventually arrive. However, to my disappointment, this replacement was of an even lower quality than the first.

After attempting to follow up with ClockCanvas for almost 2.5 months, I eventually heard back from Dave, a representative from the company. Dave informed me that my order had been cancelled due to issues with delivery and that the respective amount had already been reimbursed. However, when I checked my accounts, I discovered that no money had actually been received from ClockCanvas.

Despite several emails requesting reimbursement, Dave simply responded with the same message that reimbursement had been made, and even sent me screenshots which did not reflect the correct amount. Months have gone by, and even to this day, I am still waiting for my reimbursement from ClockCanvas.

It's disappointing to have such a negative experience with a company that offers unique and appealing products like ClockCanvas. I hope that others considering purchasing from this site will have a better experience than I did.

I recently purchased a set of three prints from ClockCanvas, and unfortunately, they arrived with ripples in the paper. Upon contacting customer service, I was informed by "Dave" that I would need to ship the prints back to the UK (even though I am located in Canada) at my own expense in order to receive a refund.

Curiously, I noticed that the shipping label indicated that the prints had actually been shipped by a Canadian company located in Barrie, Ontario. I reached out to this company and learned that they sell to a supplier who then sells through ClockCanvas.

Despite all of this, "Dave" continued to insist that it was not their problem and gave me deadlines to either accept a replacement or return the prints at my own expense. After reading other reviews online, it has become clear to me that this is a common scam tactic used by ClockCanvas. They will not issue a refund if prints are sent back and replacements are likely to be just as damaged as the originals.

If you have also experienced issues with ClockCanvas and are willing to fight back, please feel free to contact me at p a u [protected]@ q u a d r i o m. C o m. It's important that we hold companies like this accountable for their dishonest practices.

After my recent experience with ClockCanvas, I feel compelled to warn others about this fraudulent site. Despite being based in Canada, the items are actually shipped from China, which should have been my first clue of trouble.

I made the mistake of purchasing two canvas prints and three oak wood shelves, but quickly had second thoughts after reading negative reviews about the site. Unfortunately, when I tried to cancel the items, it was already too late. However, the company did offer me the option of returning the items once they arrived.

When the products finally arrived, I was extremely disappointed. The canvas was flimsy and the picture quality was poor, definitely not worth the $600 I paid. It was clear that the canvas prints were nothing more than cheap imitations.

To make matters worse, I ordered three oak wood shelves, but only received one after waiting an excruciating three months. This singular shelf was nothing more than a basic piece of ply wood, and did not resemble what I thought I had ordered in any way.

Overall, I felt completely scammed and duped by ClockCanvas. It was virtually impossible to return the items due to the COVID lockdown as well, making this experience even more frustrating. Needless to say, I will never purchase from them again and firmly urge others to stay away from this fraudulent site.

I recently ordered a canvas from ClockCanvas (clockcanvas.com), and unfortunately, my experience left me feeling quite disappointed. The advertised colours on the website were so vibrant and alluring, yet the actual canvas I received was far from that. The colours were dull and lifeless, and it was clear that the canvas did not meet expectations, especially in relation to the price I paid for it.

When I reached out to customer service to inquire about returning the canvas, I was offered a 25% discount. However, this was not a satisfactory solution for me, as I had no intention of displaying something in my home that did not meet my expectations. I wanted a full refund, and was informed that I would need to send the package to an address in the UK to receive it.

After two weeks of not hearing back about my refund, I reached out to customer service again. Despite having explained in over six emails that I had used UK Royal Mail first class service and therefore did not have a tracking number, the customer service representative, Dave, continued to ask for this information. It soon became quite clear that my package had been received, but I was unable to prove it. As a result, I was informed that I would not be able to receive a refund. To make matters worse, Dave has since disappeared, and is no longer responding to my emails.

In hindsight, I regret not having read the other reviews online before ordering from ClockCanvas, as it would have saved me some grief. It is disheartening to feel that my money was wasted on a product that did not meet advertised expectations, and that the customer service provided was unhelpful at best. I would advise anyone considering purchasing from ClockCanvas to steer clear, and to avoid the frustrations that come with a negative online shopping experience.

I recently had an unpleasant buying experience with ClockCanvas. Unfortunately, my order was incorrect and when I tried returning it within the 30-day return policy, I was met with some difficulty. The message I received instructed me to contact the company through their online contact site. However, even after doing so twice, I never heard back from them. It is a shame that this process left me feeling extremely frustrated and neglected as a customer. From my perspective, it seems as if I have been scammed. It is disappointing to have been let down by ClockCanvas in this manner and I am unsure if I will ever consider shopping with them again. It is essential that companies prioritize customer satisfaction and responsiveness in order to maintain a positive reputation and ensure customers are able to trust them in the future.

After experiencing frustration with ClockCanvas, I feel compelled to share my negative experience with others. Unfortunately, my recent order from this company turned out to be a complete scam. To begin with, the "toy clock" that I received was of such poor quality that it could easily have been put together by a child. What's more, the price point was simply outrageous - costing me over $200 for something that had negligible value.

But my frustration didn't stop there. To add insult to injury, my clock arrived with noticeable damage and when I reached out to customer service, I was told that I needed to send it back to the United States - despite the fact that the item was distributed from England. This was an enormous inconvenience and expense.

To make matters worse, I soon discovered that ClockCanvas is a start-up company that is more like a con than an honest business. They have clearly failed to establish a respectable reputation. I caution anyone who is considering doing business with this company to avoid them at all costs. My own experience with ClockCanvas has left me feeling cheated and disappointed, and I wouldn't wish the same misfortune on anyone else.

My experience with ClockCanvas has been extremely disappointing to say the least. I placed an order five months ago and have been eagerly waiting to receive my product ever since. However, despite my consistent efforts to track down my order and communicate with ClockCanvas, I have yet to receive any updates or confirmation of shipment. This has left me feeling extremely frustrated as I have invested both my time and money into a product that I have yet to receive.

To add insult to injury, when I did reach out to ClockCanvas for support, they only seemed to provide me with vague instructions to contact the courier for an update. Unfortunately, when I reached out to the courier, they advised me to go back to ClockCanvas for assistance. This back-and-forth communication has left me feeling disheartened and helpless.

As a consumer, I feel that ClockCanvas is not holding up their end of the bargain in terms of delivering their products in a timely manner, or providing any meaningful solution or customer support when faced with issues such as mine. My hope was to find a reliable and trustworthy vendor who values their customer and commitment to quality. However, I am left feeling that my trust has been misplaced, and that I am yet to receive the product or refund that I deserve.

As a customer of ClockCanvas, I was extremely disappointed with the quality of the product that I received. I had purchased a set of three canvas pieces and once I received them, I was horrified to discover that the quality did not meet my expectations. The colors were dull and unimpressive, and the overall appearance lacked the vibrancy that I had seen in the pictures on their website.

In an effort to return the product, I was informed that I would need to send it all the way to Canada. This was disheartening, as their website advertised that they have warehouses in both the UK and Spain. As a result, I was confused as to why I was being instructed to ship my returns all the way to Canada.

After some back and forth with customer service, the best I could achieve was a refund of only 25%. Even with this partial refund, the price that I had paid for the product still felt unjustified when considering the quality that I received.

All-in-all, my experience with ClockCanvas was less than satisfactory. The hassle of having to return the product to Canada, coupled with the cheap quality of the canvases, left me feeling extremely disheartened. I would not recommend this company to anyone looking for high-quality canvas pieces.

I recently purchased a wall clock from ClockCanvas as a gift for a friend's bridal shower. It's been a little over 2 weeks and my tracking information shows that the package has arrived in Canada, but I have yet to receive it. I decided to contact DHL to try and get some answers, and they suggested that I reach out to ClockCanvas directly. Unfortunately, my attempts to communicate with the company have been met with nothing but automated responses from someone named "Dave," and I must admit that I am feeling quite frustrated.

Upon doing some research, I've realized that I am not alone in my negative experience with ClockCanvas. Many others have also had issues receiving their purchases, and it's disheartening to see that there seems to be a pattern of poor customer service and unresponsiveness from this company.

At this point, I am left wondering if there are any options for recourse or any means of holding ClockCanvas accountable for their apparent lack of communication and failure to provide adequate customer service. It's a shame to see a potentially great product from a company with such negative reviews and questionable practices.

Attention all shoppers! Before making a purchase on the website of ClockCanvas , we encourage you to read on and take note of some important details. Although the website may present a complete photo of a diptic or triptic piece, be advised that each of these pieces must be ordered separately. The price for each item reflects only the cost of that individual piece. This can lead to some confusion upon checkout if you were expecting a complete set.

A friend of ours experienced this issue firsthand while attempting to order what they believed was a full butterfly picture online. Much to their disappointment, they only received a single piece upon delivery. It's difficult to display a butterfly with only one piece! To address their concerns, they contacted the company and were offered only a 20% refund. It's important to note that this does not reflect the full purchase price for a complete set.

To prevent these types of mishaps in the future, we suggest that ClockCanvas consider making their website more transparent by clarifying the order process for diptic or triptic pieces. Greater clarity would provide potential customers with a better understanding of the purchase process, reduce confusion at checkout, and ultimately lead to happier customers. ClockCanvas produces beautiful pieces that we think should be enjoyed by all, but a clearer system would help their art-loving clientele better showcase and enjoy these works of art in the long run!