CLYNK
Reviews and Complaints

(3) bags of 150 redeemable cans/bottles - shorted 67 each. My $7.50 each bag turned into $4.15 each. $22.50 turned into $12.45! Stopped using service a year ago because I felt I was shorted. Never counted cans or bottles before so was unsure. Currently forced to use service because of COVID19. Does not matter to which store I return. I tried several, thinking it may be store personnel or Clynk driver. Contacted Clynk and told it could be a machine calibration error. Told same again this past week. Possible calibration error with 4th deposit of (150). Account fixed again. 4th time :/ Thank you for happily fixing account for when I take time to count my cans and then, take time out of my day, to follow up with phone call to your company :/ but truly, what is with that? From many trusting people who don't have time or taking the time to "count and call" or who may be on fixed income using this service. It looks like, shame on you, CLYNK.

I sent 2 bags in and counted 100 verified valid deposit containers which should have been $5/bag.. My account was credited $6.25 which means that 75 of my containers were not credited! I have written clynk twice with NO response and warn others that SOMEONE is getting credit and money for other people's bottles/cans! I could possibly see a few off but 75 out of 200! No way!

I am the President of the organization. We have a CLYNK fundraising account. On Friday, May 7, at 1:50 PM, a representative emailed me and said:

'Hi,

I tried calling you a few minutes ago but received your voicemail. We tried to deposit funds from your CLYNK to Give account, but it was unsuccessful. Attached you will find a blank form. If you could fill it out at your earliest convenience, we will process the payment.'

On Sunday, May 9, at 8:35 PM, I emailed the representative with the updated form. On May 14, at 2:24 PM, I emailed the representative to ask if the Accounting department received the form as I did not see the funds deposited into the bank account. On May 21, at 3:10 PM, the representative emailed me back and said the following:

'It appears that when the payment was returned, we issued a check. It was sent out on April 29. Have you received anything yet?'

As of that time, we had not received the check.

I deposit the bottles at the clynk sit at ***. I know all the bottles have a deposit. I also keep track of the number of bottles i deposit and this company short changes me. I am not working and these bottles help me out financially as I hav 100 to 200 bottles. I call the company and nothing gets done about it

I signed up for CLYNK several weeks ago. As a new member, I was promised a voucher for a free box of CLYNK bags, which I never received, even after calling and speaking with a CLYNK Representative in May. So I purchased my own CLYNK bags and made my first bag deposit of 115 valid cans that I had previously paid a 5-cent deposit on. I should have been given a credit of $5.75 in my CLYNK account, but instead, they shorted me by $3.50, as they had only credited my account for $2.25 for the 115 cans. They have since corrected the mistake, after I sent them an email on June 1 about the error.

NOW, on June 9, I made a second bag redemption full of 135 valid deposited cans, and I should have been credited back $6.75 to my CLYNK account, but for the second time in a row, they've shorted me - again. They only credited me $4.65 for the 135 cans and plastic bottles (ALL valid for 5-cent reimbursement). Twice in a row now, they have shorted me. On June 12 I sent them another email about this second error and now they're not replying to me. They still owe me $2.10 for the last drop-off on June 9. I believe I am finished with using CLYNK services. They have not been reimbursing me correctly.

Clynk is designed to reimburse the full deposit amount (in my state, that's 5 cents) for each eligible container returned. My initial two bags contained approximately 115 containers each. I am certain that each bag had at least 100 containers before I added an additional 10-20 prior to drop-off. The contents were primarily well-known brands of soda cans and bottled water, which should undoubtedly be recognized by their system, along with a few lesser-known glass soda bottles purchased from their affiliate store. Despite this, we only received a credit of $9.25, which means we were shortchanged by at least $2. Consequently, I meticulously counted the next batch of 150 containers to ensure accuracy. However, instead of receiving the expected $7.50, we were credited a mere $4.70, which is almost 40% less than anticipated. In total, we've been underpaid by approximately $6 on an estimated $19 worth of returns, equating to a 30% discrepancy. Such a consistent shortfall seems unlikely to be a mere oversight.

Since July , I have dropped off a total of 9 CLYNK bags at the designated location. Each bag had approximately 118 cans and/or bottles in it. I count the totals each time. I have only been credited a total of $0.40 in my account. I have ensured that each bag is a CLYNK bag, and that each bag has a label on it. According to the store policy, the scanner does not work and they have a sign up advising to put your full bags in a chute for CLYNK pickup. I understand that with COVID, the staffing may not be adequate, and if so, I can wait to be credited. I just want to be sure the bags have been received and that I will get credited in the near future. 9 bags at 118 in each bag at $0.05 each equals $53.10. Thank you.

I am shorted every single drop off I make. I have resorted to video taping my count and drop off in case proof is needed. I have also had money taken out of my account for no valid reason and customer service cannot explain why My last drop off was 2 bags each with 135 in them. My credit should have been $13.50. They only credited me $6.65! That is the biggest discrepancy so far. When I call, the rude cs representatives reluctantly credits my account but the fact remains they are totally ripping people off. I advice everyone to do the same as I did, video tape so you have proof . I can feel a class action suit coming.