Competitive Cyclist’s earns a 2.0-star rating from 1 reviews, showing that the majority of cycling enthusiasts are somewhat dissatisfied with their gear and service.
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Mixed experiences with competitive cyclist
As someone deeply passionate about cycling, I've had mixed experiences with Competitive Cyclist. While they offer a wide selection of cycling gear and components, I've noticed discrepancies in their pricing compared to manufacturers' websites. It's essential to shop around and be an informed buyer to ensure you're getting the best deal. On the positive side, their customer service has been helpful in resolving issues like sizing and returns efficiently. However, there have been instances where the pricing policies and return fees left me dissatisfied. Despite their claims of price matching, the process can be cumbersome and limits the use of discount codes. For those seeking personalized service and seamless transactions, Competitive Cyclist may not always meet expectations. It's crucial to weigh the pros and cons before making a purchase decision.
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Pros
- High-end bike selection
- Expert gear advice
- Custom bike builds
- Free shipping over $50
- Hassle-free returns
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Cons
- Premium pricing limits accessibility
- Limited physical retail presence
- Narrow focus on high-end market
- Potentially overwhelming for beginners
Competitive Cyclist Complaints 0
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Is Competitive Cyclist Legit?
Competitive Cyclist earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Competitive Cyclist. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Competitivecyclist.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
We looked up Competitive Cyclist and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
About Competitive Cyclist
In addition to hardware, Competitive Cyclist provides a variety of clothing options designed for performance and comfort, including jerseys, shorts, gloves, and shoes. The site also features a range of protective equipment like helmets and pads, ensuring safety is a priority for its customers.
One of the services offered by Competitive Cyclist is its personalized bike fitting system, which aims to match riders with the bike size and model that best fits their body dimensions and riding style. This service is intended to enhance riding performance and comfort.
Customers can also benefit from the website's expert advice and detailed product descriptions, which help in making informed purchasing decisions. Competitive Cyclist provides customer support through knowledgeable staff who can assist with technical questions and provide guidance on product selection.
The company's website is designed for easy navigation, with clear categories and filters to help customers find what they're looking for. Competitive Cyclist also offers various shipping options, including international delivery, to accommodate a global customer base.
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2. Navigating to the Complaint Form:
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- The button is typically positioned at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue with Competitive Cyclist in the 'Complaint Title' section.
4. Detailing the Experience:
- Mention key areas of concern about your experience with Competitive Cyclist.
- Include details about any transactions with the company.
- Describe the nature of the issue, steps taken to resolve it, and the company's response.
- Explain the personal impact of the problem.
5. Attaching Supporting Documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you seek.
7. Review Before Submission:
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8. Submission Process:
- Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions:
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Remember to follow these steps carefully to effectively file a complaint against Competitive Cyclist on ComplaintsBoard.com.
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Competitive Cyclist Contacts
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Competitive Cyclist phone numbers+1 (888) 276-7130+1 (888) 276-7130Click up if you have successfully reached Competitive Cyclist by calling +1 (888) 276-7130 phone number 0 0 users reported that they have successfully reached Competitive Cyclist by calling +1 (888) 276-7130 phone number Click down if you have unsuccessfully reached Competitive Cyclist by calling +1 (888) 276-7130 phone number 0 0 users reported that they have UNsuccessfully reached Competitive Cyclist by calling +1 (888) 276-7130 phone number
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Competitive Cyclist emailssales@competitivecyclist.com99%Confidence score: 99%Sales
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Competitive Cyclist address2607 S 3200 W, West Valley City, Utah, United States
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Competitive Cyclist social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 21, 2024
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