TrainingPeaks’s earns a 2.0-star rating from 1 reviews, showing that the majority of athletes and coaches are somewhat dissatisfied with training and tracking tools.
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Mixed Experiences with TrainingPeaks
As someone who values detailed workout planning and analysis, my experience with TrainingPeaks has been a mix of highs and lows. While the platform offers a range of training plans and connects well with various fitness apps, the customer service aspect has left much to be desired. I've encountered issues with subscription downgrades without notice and challenges with resolving payment-related issues. Despite the potential benefits of the Premium features, the overall experience has been marred by inconsistencies and frustrations. As I weigh the pros and cons, I find myself contemplating the value of continuing with TrainingPeaks for my fitness journey.
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Pros
- Comprehensive training plans
- Advanced performance analytics
- Customizable coaching tools
- Syncs with popular devices
- Extensive educational resources
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Cons
- Premium pricing can deter budget-conscious athletes.
- Steep learning curve for new users.
- Limited social features compared to competitors.
- Some find mobile app less intuitive than web.
TrainingPeaks Complaints 0
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Is TrainingPeaks Legit?
TrainingPeaks earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Trainingpeaks.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Trainingpeaks.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
TrainingPeaks as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
We looked up TrainingPeaks and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
About TrainingPeaks
For athletes, TrainingPeaks provides a personal training calendar, allowing them to see their scheduled workouts and track completed activities. The platform supports data integration from various fitness devices, enabling users to upload workout metrics automatically. Athletes can analyze their performance over time, set goals, and receive structured training plans tailored to their fitness level and objectives.
Coaches can utilize TrainingPeaks to manage their athletes' training schedules, communicate feedback, and analyze workout data to make informed decisions about future training. The platform offers a centralized location for coaches to oversee multiple athletes, compare performance data, and adjust training plans as needed.
TrainingPeaks also includes a marketplace where users can purchase training plans created by certified coaches. These plans cater to a range of sports, including cycling, running, triathlon, and more, and are designed for various skill levels and event goals.
The platform is accessible via a website and mobile applications, providing users with the flexibility to update and review their training information on the go. TrainingPeaks offers both free and premium subscription options, with the latter providing additional features such as detailed workout analytics, peak performance tracking, and more comprehensive planning tools.
1. Log in or create an account:
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2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button at the top right corner of the ComplaintsBoard.com website.
3. Writing the title:
- Summarize the main issue with TrainingPeaks concisely in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with TrainingPeaks. Include key areas of concern, relevant transactions, steps taken to resolve the issue, personal impact, and the company's response.
5. Attaching supporting documents:
- Attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it to ensure all necessary details are included.
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9. Post-Submission Actions:
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Ensure to follow these steps carefully to effectively file a complaint against TrainingPeaks on ComplaintsBoard.com.
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TrainingPeaks Contacts
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TrainingPeaks phone numbers+1 (720) 326-2328+1 (720) 326-2328Click up if you have successfully reached TrainingPeaks by calling +1 (720) 326-2328 phone number 0 0 users reported that they have successfully reached TrainingPeaks by calling +1 (720) 326-2328 phone number Click down if you have unsuccessfully reached TrainingPeaks by calling +1 (720) 326-2328 phone number 0 0 users reported that they have UNsuccessfully reached TrainingPeaks by calling +1 (720) 326-2328 phone number
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TrainingPeaks emailsdave@trainingpeaks.com94%Confidence score: 94%Educationgloria@trainingpeaks.com93%Confidence score: 93%support@trainingpeaks.com91%Confidence score: 91%Supportmmauney@trainingpeaks.com84%Confidence score: 84%marketing@trainingpeaks.com83%Confidence score: 83%Saleskgoldberg@trainingpeaks.com82%Confidence score: 82%
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TrainingPeaks social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 16, 2024
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