Consumer Genetics’s earns a 2.3-star rating from 3 reviews, showing that the majority of customers are somewhat dissatisfied with genetic testing services.
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Cannot have the refund
Consumer genetics said boy and it was a girl Cannot have the refund Dear Consumer Genetics, Since my conversation with you in May, I have not received any reimbursement, I would appreciate that you do the needful asap and inform me when done, before i bring this matter to court and start a lawsuit on this, Your deadline is tomorrow Your urgent action...
Read full review of Consumer GeneticsFraud
The early gender test said boy and I had a girl. I tried to get my money back per their refund policy by turning in the copy of her birth certificate. They would not return calls or emails and did not send me my money back. Finally after filing a complaint with the BBB they sent me an email that said they could not give refunds at the moment due to "financial restructuring" . IT'S A SCAM. DON'T GIVE THEM YOUR HARD EARNED MONEY!
The complaint has been investigated and resolved to the customer’s satisfaction.
Refund
This company claims to determine the gender of your unborn child after 10 weeks of gestation with blood samples, testing for male/female DNA. They incorrectly predicted mine and when I sent in the hospital confirmation to exercise their money back guarantee policy, they have not responded. It's been 2 months since I provided this documentation and still...
Read full review of Consumer Genetics and 6 commentsIs Consumer Genetics Legit?
Consumer Genetics earns a trustworthiness rating of 96%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Consumer Genetics. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Consumer Genetics's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Adult content may be available on consumergenetics.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.
However ComplaintsBoard has detected that:
- Consumergenetics.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The consumergenetics.com may offer a niche product or service that is only of interest to a smaller audience.
- Consumer Genetics protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Consumer Genetics Reviews 0
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Overview of Consumer Genetics complaint handling
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Consumer Genetics Contacts
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Consumer Genetics phone numbers+1 (408) 789-6864+1 (408) 789-6864Click up if you have successfully reached Consumer Genetics by calling +1 (408) 789-6864 phone number 0 0 users reported that they have successfully reached Consumer Genetics by calling +1 (408) 789-6864 phone number Click down if you have unsuccessfully reached Consumer Genetics by calling +1 (408) 789-6864 phone number 0 0 users reported that they have UNsuccessfully reached Consumer Genetics by calling +1 (408) 789-6864 phone number
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Consumer Genetics address1951 Colony St. Unit T, Mountain View, California, 94043, United States
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Consumer Genetics social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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