Cordoba Legal Group
Reviews and Complaints

I began the program because it was the only program that offered a loan to pay off my debts after “6 consecutive on time payments”. After the 6 payments it took multiple calls to get info on the loan. Turns out they use a third party for the loan and it is the same as any other loan approval process. After 6 months my credit was awful and the interest rate and terms reflected that. The interest and term would have increased my payments and extended my payments an additional 18 months. I was also told at the start that once everything is paid off they have to remove the negative remarks from your credit reports and my credit will be better because the accounts have all been settled. Now I’m being told they “are not credit specialists”. I was also told that they will get my accounts settled for 60% or more. What they don’t tell you is they charge 25% of the original credit amount for their settlement fees. Between the settlement and their 25% fee your “settled” credit account cost you almost what it would have cost if you paid it yourself. When I began I thought I knew the right questions to ask and spoke with them for months before I decided to do the program. What I didn’t know is they are NOT lawyers, you are NOT protected and the amount that they settle for you can actually settle directly with the credit card company yourself and not pay their hefty 25% fee. There also isn’t any follow up. I had an account settle 6 months ago and today I received a settlement amount for $150 directly from the creditor. Cordoba settled the account for $360 and charged almost $200 in fees. They also refused to contact the creditor but told me they’d send me a “paid in full letter” that I can send to the creditor. The past 9 months have been an education and if I could go back 9 months, I would have not destroyed my credit to do this program.

Cordoba Legal are crooks looking out for themselves: their fees. After discovering that these people who are not transparent or communicative made settlements without my consent. I brought this matter to their attention and they cancelled my contract in retaliation. These people have no empathy or morals!

Ebbie Henry

Fri, Sep 22, 1:04 PM (3 days ago)

to me

This company has been uncommunicative, not transparent, and avoidant to requests for updates and modifications. After months of dissatisfaction, I requested that the accounts that are not under an agreed upon settlement to be removed from their portfolio.

I called each of the unenrolled creditors to arrange payment plans on my own. I came across two accounts: Chase and Synchrony Bank, that were pending past due settlement payments. I informed the creditors that these were not authorized but they are unable to undo the settlement plans.

I informed Manuel Jimenez of the matter and he provided me settlement release forms. I questioned why would I have to submit settlement release forms when I did not authorize these settlements like I did with the other two settlements. He refused to give me a straight answer.

I reached out to Jimenez again via email stating that the settlement release forms does not suffice in undoing the settlements and requested that they reach out the creditors and get it straightened out as now the creditors are expecting me to pay $1,000 a month, which I cannot pay.

I received no response via email and called Jimenez over the telephone where he proceeded to gaslight and deflect the matter. I asked Jimenez specifically if it were possible that the representative failed to communicate that they took a settlement as there has been an on-going pattern of poor communication. Jimenez denied that that could be possible.

I called Synchrony Bank and Chase Bank who stated that Alex Gomez was offered settlements and accepted them on August 17th and 18th via telephone.

This was without my consent which goes against the agreement between myself and Cordoba and has me facing my accounts to be charged-off which will be detrimental to my credit

Thank you for your assistance in changing my bank info to accommodate your auto withdrawal each month. Maria M. was kind, patient and most helpful in helping me.

I was glad o spoke with David justo today, he really explained in details and sort out my issues, he was so calm and patient easy communication and understanding. Thanks so much

was very easy to work with. Answered all my questions and helped me with what I needed to change on my Account I already have with them.Pleasure to work with.

Dahiana did a great job of explaining and taking care of the problems I was having. She explained to me about the phone calls and bills I am getting from one of my creditors. Thank you very much.

Marlon W> helped me very well. Very professional. Unfortunately my issue wasnt resolved today. But said I can call back in 2-3 days to resolve it. And he notated my account so I dont have to repeat it when I call back in.

is a great worker he help me with a situation that I ask several people too do but *** got the job done. Any time I needs any thing done he would be the person I will won't to help me

I was helped by *** who was a very nice gentlemen and was very patient with me helping to get the papers signed. Please express my thanks to him for all his help.. thank you

Excelentes servicios, especial atencin y profesionalidad,. Magnifica comunicacin y aclaracin de mis dudas
Translation: Excellent services, special attention and professionalism. Great communication and clarification of my doubts

is very smart and knowledgeable. She was detailed in her explanation to every enquiries I asked today. She is simply the best customer service officer I have ever encountered at ***. Thank you so much.

I am so very happy that I found someone that finally was able to help me!I appreciate *** for providing the very best customer service. She has been the only customer service person to not hang up on me, and actually help me with my situation! Thank you ***, Bless you!

has excellent customer service skills and was able to calm down a panic attack I was having regarding my debts and reassured me that I was in good hands with Cordoba Legal Group. I have never been in this type of situation before but due to circumstances beyond my control have found myself unable to keep up with my payments. Feeling more optimistic about moving ahead with the process.

was extremely helpful she answered all my questions, she was also very helpful in letting me know what to do next, and how to do it, I really appreciate that from her she took the time wasnt in a hurry, she informed me on what to do, I would love to end up getting her all the time she about the only one that I have found that helped me so much, thank you very much for the help I needed.

was very kind and helpful to adjusting my payments to fit my monthly income. She made me feel so comfortable and I don't have to worry about getting scammed. I worry about that a lot. Thank you for your thoughtfulness and understanding. Your service has been excellent. You have passed five stars in my mind and made my life much more liveable. Happy holidays to you and your family.

I want Cordoba Legal Group to know their assistance far exceeded my expectations for the help needed to solve a problem I had retrieving a POA. It was due to their patience and persistence that I was able to send information requested by my CC company to Cordoba in a timely manner. If in the future I need assistance in any way I know who to talk to for a competent resolution to any problem. Thank you for being such a valuable part of the Cordoba team!

I have trusted the legal group to pay my outstanding bills above $300.00 that where being paid on time off per contract (8) payees to be negotiated with. Representative assured me that is safe and legal and my credit scores would improve tremendously with my agreement of a 6 month payments. My contact began on the 6 of September 2022 with payments of 6th of every month. Everyone (8) payees have been contacting me for late payments, driving my credit scores down so far 50 - 100pts in just 2 months. In inquiring about the reduction of points, is very troubling to me.

My name is confidential. I have been a communications instructor for the army for 28 years and I'm not prior military. My world has been turned on its head the last three years. Not being a service member has created a unique situation. Everyone expects me to have military benefits. Not only do I not have those benefits but the economy and my occupation has been hit and miss at best. Certain individuals and the Cordoba group have been a stable rock on this raging river that I've been swept up in. I come from a good family and you have helped me help them. There are no words to describe my feelings. God bless you.