Cotosen
Reviews and Complaints

For your Order: 308Don't be fooled or scammed by COTOSEN they are theft, lies

Date of experience: 28 June 2023 UP DATE 29/09/20023( I did not get my money back , they are THEFTSAND LIES

Q; TO COTOSEN ,,,WHEN I GET MY MONEY BACK?

I wanted to address your concern about Order ID [protected]. Our team would like to sincerely apologize for the delay in processing your refund. As of our latest update, the request is still pending and awaiting approval.

We truly appreciate your patience and understanding in this matter. If there's anything else we can assist you with, please don't hesitate to let us know.Thank you and have a wonderful day!Bioy Ro from Cotosen.com days agoInfoPrintReplyMore▼

I GOT THIS E MAIL SO MANY TIMES FROM COTOSEN LIES AND THEFT COTOSEN Team

Subtotal: $415.73

Shipping: $0.00

Discount: $17.59

Total: $426.01--US$

Congrats! You have finished the order! We would like to thank you again for ordering our items, there is bigger save for your next order! ( we ready to rip you of )

This is a well planned programme of misrepresentation that ends up costing the customer and no chance of refund or reimbursement.

When challenged Cotosen will tell you the money has been return ,or will take very long time to get you're refund , after they say have lost you're order ,( as my case never replay to my e mails , never refund the money back ) the BIGE'S RIP OF OF THE CENTURY ,

Another monumental lie as they have a library of pre written generic responses to avoid payment and not address the actual act of theft.

They must have a small army of autobots who do nothing to resolve problems, and just keep sending the same avoidance emails.

Along with all the other scammed customers I urge you to not order from Cotosen or you will regret it big time!

Date of experience: 28 June [protected] AS UP DATE 22/10/20023 NO RESPONSE OR MONEY BACK

Don’t be fooled / scammed by Cotosen.

If theft, lies, or deceit were Olympic events then Cotosen would take Gold, Silver, and Bronze in all of them.

This is a well planned programme of misrepresentation that ends up costing the customer and no chance of refund or reimbursement.

If you fill an online order and wish to check it before sending you will be trapped by the programme and your enquiry will be converted to an order and shipping charges and tax illegally added.

The advertising that clearly states that any order over US$ 99.00 is shipping free is an outrageous lie to convince you to place the order.

When challenged Cotosen will tell you the money has been used to pay for the shipping and will be refunded after delivery of the goods.

Another monumental lie as they have a library of pre written generic responses to avoid payment and not address the actual act of theft.

They must have a small army of autobots who do nothing to resolve problems, and just keep sending the same avoidance emails.

Along with all the other scammed customers ( 78% ) of total, I urge you to not order from Cotosen or you will regret it big time!

As an automotive mechanic, I need gear that can withstand frequent use and abuse. That's why I've been searching for years for a product that functions like the "seat-belt" belts you can find at Spencer's and Hot-Topic stores. But those fandom and pop-culture designs just don't cut it in a professional setting.

Enter Cotosen. While I'm not a huge fan of tactical products, I can wholeheartedly endorse this belt and the other "practical-tactical" products that come with it.

This belt is a no-frills, utilitarian dream. The buckle can be adjusted to the desired length within seconds and removed to allow the belt to be pulled off with one easy motion. No more tugging, wrestling, and fighting with leather belts.

The actual mechanism is equally impressive. The two pins on either side of the release mechanism push in to provide a quick-release operation, similar to how a seat belt would function. In equal fashion, the return mechanism simply slides into place and then locks the buckle.

The belt itself is made of sturdy nylon webbing with a little bit of stretch to it. This makes sliding accessories through it a breeze, such as multi-tools, lights/lamps, radios/coms, etc. It also decreases the amount of time spent getting ready in the mornings, again due to no longer fighting with traditional leather belts that grip and tug at nylon accessory sheaths that attempt to pass over it.

Overall, I'm impressed with Cotosen's products. They're durable, practical, and easy to use. As someone who works in a profession that demands reliable gear, I can confidently say that this belt is a great investment.

Reading the review about Cotosen (cotosen.com), it's clear that there are some serious issues with the company. The reviewer warns anyone who hasn't yet been billed for their order to cancel their credit card to avoid any charges, and for good reason - their experience with the product was not good.

The item they received looked nothing like the product advertised online, and the quality was very poor. The reviewer included a picture showing that the stitching around the neck was missing, and it's clear from the comparison with the advertised photo that the product was not as described.

To make matters worse, Cotosen shipped the wrong sizes, and the company was unresponsive to the reviewer's request for a refund. Instead, they were offered a $13 voucher to use on another purchase, which was insulting considering the amount of money spent on the order.

In the end, the reviewer had to take matters into their own hands and launch a payment dispute with their credit card provider to get their money back. They say that they learned their lesson and will be checking reviews before making any online purchases from now on.

Overall, it's always a good idea to read reviews and do your research before giving your money to any company, especially if the deal seems too good to be true. In the case of Cotosen, it seems that the product and customer service are not up to par, so proceed with caution.

My experience with Cotosen (cotosen.com) was not what I expected. At first glance, the website looks appealing with its American design and affordable prices. Eager to try it out, I placed an order. However, my excitement turned into frustration when one and a half months passed by without any notifications about the shipment of my product.

After reaching out to their customer service team, I learned that my order was made in China and created on demand. Despite my attempts to cancel my order, they informed me that it had already been shipped. It was disappointing to hear this since it stayed in China for an additional 3-4 weeks. Eventually, I received my order after waiting for 6 weeks. Although I felt some excitement that it finally arrived, the reality did not look like what I had seen online.

The material was not as described on the website. The designs were supposed to be mineral washed and rugged, but what I received was flimsy and solid. I ordered two shirts that were marketed as "vintage", but they looked similar to what I could get at Kohl's or Target. I have included examples in the attached pictures to give you an idea of what I mean.

Overall, my experience with Cotosen was not what I expected. The website may look appealing, but the quality of the products did not match what was advertised. I hope this review reaches someone before they place an order with Cotosen.

I came across Cotosen (cotosen.com) through some questionable advertisements and after some contemplation, I decided to give it a shot and test their services by ordering a single pair of shoes. However, my experience with this vendor was far from satisfactory.

After making the order and paying through PayPal, I did not receive any updates or confirmation that my payment had been received. Instead, my inbox was bombarded with excessive spam emails urging me to purchase more items - even after I indicated that I did not wish to receive them.

Curiosity got the best of me, and I decided to follow up regarding my order's status. Unfortunately, I did not receive a response to the inquiry I sent later. Even worse, there was still no confirmation that my order was being processed or shipped. No invoice, receipt, confirmation, or anything of the sort. Silence from the vendor led me to suspect that something was amiss.

Frustrated with the lack of communication, I escalated the issue to PayPal to reverse charges and requested that they lock the vendor's account for fraudulent activity. It's disappointing that my first experience with Cotosen turned out to be such a red flag.

It's worth noting that I was under the impression that this was a UK-based vendor as their website portrayed. It turned out to be a China-based e-commerce site instead, which was not what I had initially expected.

Based on my personal experience, I would advise avoiding Cotosen altogether. It is my belief that this outfit is run by scammers who host their site on an old desktop in a basement and only uses it as a tool to scam people for their financial gain.

I recently had an experience with Cotosen (cotosen.com) and thought I would share my thoughts. Being attracted to the affordable prices, I decided to order 20 items on November of 2022. The order was a mix of hoodies, t-shirts, and long sleeve t-shirts. I received my package after a month, which was to be expected considering it was coming from Hong Kong. To my disappointment, two of the items were of a different design than what I ordered and one item's graphics were of poor quality. I reached out to the company via email and they were responsive, asking me to send a picture of the wrong item. After that, they requested an SKU number, which was not present on the clothes. Unfortunately, I never received any further response after inquiring about the SKU number.

Despite this experience, I decided to give Cotosen another shot since I really liked the graphics of the remaining 17 items. I ordered 30 items this time with a good discount, excited to see a possible improvement. However, I was thoroughly disappointed when I received the order. Out of the 30 items, 17 had different designs than what I ordered and the graphics were of poor quality, making it seem like a 2x2 picture was blown up to fill the entire t-shirt or hoodie. On top of that, the material was incredibly thin and felt like cheap toilet paper.

Ultimately, I realized that the saying "you get what you pay for" rang true in this situation. I encourage others to take this review and any other positive reviews with a grain of salt. In my opinion, some of these reviews may be fake.

It's unfortunate that I didn't read reviews prior to making a purchase from Cotosen (cotosen.com). The products I received were of poor quality and fell far below my expectations. The items were riddled with design and material flaws that made them unwearable. One shirt, in particular, was supposed to have ties connecting the two sides, but the button connector went through the middle. The material was odd and not what I expected. It was thin, cheap, and seemed almost silk-like, but made of polyester. It was difficult to describe and just not great.

Even the shirts that seemed fine, were super wide and not in the same size as the others I had ordered, even though they all claimed to be large. After trying them on, it was clear that they just didn't look good at all. This was the worst quality of material, design, and service I've ever experienced. The products that looked great on the site were nowhere near as good when they arrived.

When I attempted to return my order and get my money back, I was compelled to incur additional expenses. Cotosen wanted me to return the products at my expense and then ship the replacement back to me, which was totally unfair. After weighing the costs, it just wasn't worth it. To make matters worse, I believe they will start leaving their own 5-star reviews once they discover a review site to make themselves look better. They will pretend to care about your satisfaction but ultimately, they just want your money.

I highly recommend avoiding Cotosen and instead purchase American-made products. While they may cost more, at least you'll be guaranteed quality customer service and support that seems to be missing from these scammers.

Cotosen (cotosen.com) left me feeling less than satisfied with their product and service. Unfortunately, my experience with them was less than desirable in several ways. Firstly, their order tracking system on their website did not work properly, which left me feeling frustrated and uncertain about my order's status. Secondly, it took an exceedingly long time - over 1.5 months - to receive my order.

When my order arrived, I was disappointed with the items. The Henley tactical sweater and t-shirt I had ordered in an XL size were not proportional, as the neck opening was only 15 inches. Additionally, the hiking pants were supposed to be water resistant and multi-pocket, but they were plainly cotton and did not meet any of the advertised specifications. The t-shirt I received had flaws in the sewing, which made the shoulders visibly uneven.

In light of these issues, I contacted their customer service in the hopes of resolving the matter. Unfortunately, they only offered me the option of sending different-sized items with free shipping and a 40% discount or in-store credit. These options were not acceptable to me, so I asked for a return shipping label and a full credit to my credit card. Sadly, I have yet to hear back from them.

As a result, I was left with no other option but to look into alternative methods of resolving this issue. I was shocked to discover that they were located in the UK and that there was no equivalent to the complaintsboard.com, which left me feeling helpless.

Overall, I am extremely disappointed in my experience with Cotosen, and I would not recommend them to anyone.

In November 2022, I purchased six shirts from Cotosen (cotosen.com) and unfortunately, my experience was not a positive one. Upon delivery, I received only three of the ordered items, which were made of cheap, see-through material. Moreover, the lettering on two of the shirts was not crisp, clear, or well-defined - rather, it was blotchy, streaky or runny. A week later, I received three shirts that were not what I had ordered at all. Naturally, I contacted their Customer Service Department to report the problem, via email. My complaint was answered by three different representatives, who informed me that I would need to pay for the return postage of the incorrect items, and then reorder the correct three items.

However, I refused to pay for the postage as the mistake was made by their company. It was not my fault, and therefore, the cost of returning the items should not be my responsibility. I have been in email conversations for a while, but my last email to a person called Norman at Cotosen's Customer Service has gone unanswered for the past week. They offered me a 70% discount on a future order as compensation, but I was not interested in any further shopping from their online store. Instead, I want them to be held accountable and be made to give me a full refund.

This entire experience has left me flabbergasted and outraged. I spent over $125, and I am now out of pocket with nothing to show for it. I also have to scramble to find alternative Christmas presents for my intended recipients. Cotosen has shown blatant disregard for good business practices by not accepting responsibility for their mistakes and passing the buck onto me, the customer. I would not recommend this company to anyone, and it is shameful that they can continue to operate with impunity. I believe that they are unscrupulous scammers who should be exposed, and eradicated.

My experience with Cotosen (cotosen.com) was...not good. My husband and I ordered a t-shirt from them with a graphic on either the front or the back. Unfortunately, we didn't realize this at first and ended up with the graphic on the wrong side. Trying to exchange it quickly became a headache, as they claimed to not have any record of our order. Despite this setback, we decided to reorder the same t-shirt (with the graphic on the other side) and three more shirts.

Unfortunately, the t-shirt that we reordered wasn't the same size as the original, even though the label indicated it was. Additionally, it shrunk significantly in the wash and now my husband can't wear it. Two of the other shirts we ordered were polo-style, but the material was so unpleasant (reminiscent of plastic or vinyl) and the collar was attached so poorly that I decided to return them. This was a bit of a process - I had to email them first and even then, they attempted to negotiate store credit versus a refund. When I declined, they offered me a paltry $11 refund and suggested that I keep or give away the shirts.

Despite their lackluster customer service, I was willing to return the shirts if I could get a full refund. However, the cost of shipping them back to China (where the company is based) was nearly $19 - more than half of what I paid for the shirts in the first place! Upon going to the post office, I learned that this wasn't an uncommon issue - the postal worker informed me that many packages from China incur additional postage fees and that customers are often asked to foot the bill. This was the final straw for me - I wasn't going to waste more money on a mistake that wasn't even mine.

In short, I would not recommend buying from Cotosen. Their customer service is subpar and their products are shoddy. While the prices may seem appealing at first, the additional expenses (such as shipping and possible import fees) aren't worth it. Overall, I'd advise sticking to more reputable online retailers.

My experience with Cotosen was beyond disappointing, and I regret having placed any orders with them. I made two separate orders, each containing two items, and my problems with this company emerged across the spectrum of my retail experience.

SHIPPING: The shipping charges are steep, and it took an excruciatingly long time for the first order to arrive – SIX weeks! Just when I thought things couldn't get any worse, the second order took EIGHT weeks to arrive. Unacceptable.

ITEMS: Of the four items I received, three required assistance from Customer Service.

TOO SMALL: I wear XL/2XL from a variety of popular retailers like LL Bean, Carhartt, Duluth Trading, and others. However, Cotosen's XL could barely qualify as a US Medium, and their 2XL size would be better described as a US Large. I guess this has to do with the sizing preferences of Asian men.

NOT AS DESCRIBED: The hoodie I received did not have any way to close it up, and there was no zipper, buttons, Velcro or ties, something I have never seen before in men's clothing. The ad did not mention this either, nor was this shown in the picture.

CUSTOMER SERVICE: This was a complete nightmare. There was no US address or telephone number, and no Chat option. The only mode of communication available was email, and the responses were inadequate. It took me over three weeks, several messages, and still I am not satisfied. When I finally heard back from them, they informed me I could keep the items and receive a $16 credit for a new order in return. This is only a third of my original costs. Obviously, I refused and demanded an exchange. However, they refused to honor it, and I was told that the only way to get a refund was to send the items back to China at my own expense. To say that their customer service is frustrating is an understatement.

Moreover, their return address is in China, and this gives customers another compelling reason to avoid shopping at Cotosen.

WARNING: I strongly advise against using Cotosen for your online shopping needs. In my opinion, there are dishonest, and there is no guarantee that they will honor their return policy. I hope my experience saves other customers from wasting their time and money on this unreliable company. Lastly, I implore Google to stop displaying Cotosen's ads to protect the innocent public.

As a customer of Cotosen, I had a very disappointing experience with their product and services. After purchasing a Men's Outdoor Vintage Colour Henley Collar XL Khaki Shirt for $29.99 with an additional delivery fee of $10.99, I was surprised to find out that I had been charged $60.68. It turned out that the price had been quoted in US dollars, even though their website is meant to cater to Australian customers. Furthermore, when I received the shirt, it was nothing like the high-quality images displayed on their website, which I later found to be taken from various other sources such as Farfetch.com, celebsleatherjacket.com, Walmart.com, and Yorkloves.com.

The shirt was of poor quality, with a noticeable white mark on the front that resembled a trace of bleach. The buttonholes were not holes, making it impossible to button-up the shirt, and the dye on the material was uneven and blotchy. Dissatisfied with my purchase, I tried to cancel my order but could not do so since they sent out the product just two hours after I placed the order.

My discontent with their services led me to look for reviews online, and I was surprised to see how many other customers had expressed their dissatisfaction with Cotosen. From Trustpilot and Reddit to Product Review and bbb.org, many negative reviews allege that Cotosen is a scamming organization with questionable business practices. Even 17track.net, the tracking platform used by Cotosen, has a poor reputation for being associated with fraudulent companies.

Despite multiple contact attempts, including email and phone calls, I was unable to get through to their customer service department. However, I did get a response from them via email, although their offers for a $11 voucher or an $8 partial refund did not match my expectations. Finally, I decided to return the shirt and requested a full refund. I received an address in China to send the shirt back, and I wonder if their Hong Kong address advertised on their website, is legitimate.

All in all, my experience with Cotosen was nothing short of a nightmare. I want to advise future customers to be cautious and consider other options before purchasing anything from them.

The clothes on Cotosen's website look really good, I have to say. The design is on point and the rugged looks of the ads really caught my eye. As an outdoors person, I was excited to see that the clothes would be perfect for my move to Colorado. I decided to order 4 items, 3 shirts, and a jacket. However, it took a very long time to receive them, it felt like they could have come directly from China.

When I finally received my order, I was disappointed to see that the material was very thin and flimsy. It was not what I was expecting from the pictures on the website. But the worst part was yet to come. I noticed that the elbow patches were not on the elbow, they were around the inside of the arm. I couldn't believe it, I thought to myself, "No way!" But it was true, everything was not in the right place and the items were not made correctly.

I have read mixed reviews about Cotosen, some people love it, and some people hate it. Unfortunately, I fall into the latter category. I won't ever order from them again, and I won't even bother asking to return anything. I have learned my lesson, and I need to be more careful when buying clothes online. I need to buy American-made products for quality assurance.

If you're considering purchasing from Cotosen, please use caution. My experience with this company was extremely disappointing, and I would not recommend them to anyone.

The pictures of the t-shirts on their website look nothing like what I received. The color and quality were both poor, and did not match the high expectations that were set. I ordered three t-shirts, and after waiting for two months, I received only two. When I reached out to customer service to inquire about the missing shirt, it took another entire month to finally receive it. That's three months to receive all of my items!

To add insult to injury, the prices that Cotosen charges are outrageously high. These t-shirts likely cost the company no more than five dollars, yet they charge thirty dollars per shirt. This is an obvious attempt to overcharge unsuspecting customers, which feels like a total scam.

The return process was complicated, which is another red flag. After realizing that I would not be able to return the items for a refund, I decided to throw them away instead. This whole experience left me feeling like I had been completely robbed.

In conclusion, I would caution anyone against buying from Cotosen. The company does not appear to be honest or ethical, based on my experience as a customer. You can definitely find better quality and more affordable clothing elsewhere.

When it comes to online shopping, we all have certain expectations regarding the quality of the items we receive. Unfortunately, that was not the case when I received my two shirts from Cotosen. Once I unpacked them, I quickly realized that the quality was not up to par with what I had in mind, and one of the shirts even had two holes in it!

Naturally, I immediately contacted their customer support team to let them know of the issue. However, the response time was quite lengthy, and it took from anywhere between 3 days to a week to hear back from them. Finally, they offered to refund me partially and told me to keep the damaged shirt.

Feeling dissatisfied with their offer, I informed them that I would not be ordering anything from them again and demanded a full refund. I had already thrown the flawed shirt into the bin, so they asked me to send it back to them and pay for the postage. Obviously, that was not possible, and they seemed unwilling to understand my predicament.

The process was frustrating, to say the least, and I cannot recommend this company to anyone. They appear to be interested only in profiting and have no concern for their customers' satisfaction. I am contemplating reporting them to the complaintsboard.com and possibly filing a lawsuit to get my money back.

To sum up, I would not suggest shopping from Cotosen as their quality is subpar, and if you face any issues, you may not receive the help you need.

When I first stumbled upon Cotosen's website (cotosen.com), I was thrilled to see a wide range of eye-catching clothes that were not only stylish, but also affordable. Eager to upgrade my wardrobe, I placed my order and eagerly awaited its arrival. However, upon receiving my order a few weeks later, I was sorely disappointed to find that the items I received hardly bore any resemblance to what was displayed online. The materials, colors, and styles were completely off, and the clothing did not fit as expected. Even though I am an average-sized person, the clothes were either too big or way too small.

Determined to return the clothing, I followed their return policy to the letter, making sure that all items were unused and kept in their original packaging. However, when I reached out to the company for an address to send the items back, they refused to provide any information. Instead, I received a barrage of emails offering me discounts to keep the clothing, rather than adhering to their policy of offering a full refund (minus the shipping costs) within 30 days.

After seven discouraging email exchanges, all of which required 24-hour waiting periods between responses, I finally decided that enough was enough. I reported the issue to my credit card company, and thankfully, they have now taken it upon themselves to investigate the matter.

As someone who has dealt with countless businesses over the years, I can say with certainty that Cotosen is by far the worst company I have ever dealt with. Their bait-and-switch tactics were incredibly disappointing, and their opaque return policies made the entire experience unbearable. Buyer beware!

I recently had an experience purchasing from Cotosen.com and unfortunately, it didn't meet my expectations. While browsing their online store, I was impressed by the design of their products but when I received them, I was sorely disappointed. The fabric they used seemed different from what I had seen in other clothes, it felt airy and feminine which was unexpected. Additionally, the quality of the graphics appeared like they wouldn't last after a few wash cycles which left me feeling uncertain about the longevity of the clothing.

What's more, the return process was a hassle. Even without opening the clear sealed bags, I had to contact their customer service for several days before getting an authorization for the return. When I finally did, I found out that I had to pay for the shipping myself and then wait to be refunded. Here's a snippet of the email that they sent:

"Please note: Since we do not have a pre-paid return label, kindly send us the copy of return receipt once you are done on that process. Then we will refund your payment immediately once we verified."

This policy is rather inconvenient especially when you consider the fact that the quality of the products was not up to par. To make matters worse, when I received the refund, they did not cover the return shipping cost. I was immensely disappointed and had to file a dispute with my credit card company to get my money back.

While I was hoping for a great experience shopping at Cotosen, these issues ultimately dampened my overall experience. I believe that Cotosen has a lot of work to do in terms of improving the quality of their products and making their return policy more customer-friendly. For now, as a potential customer, it's important to exercise caution when considering purchasing from their website.

I was really impressed with the fashion line showcased on Cotosen's website. The clothing looked unique and stylish, so I decided to splurge and purchase some "winter weight" sweatshirts. To my dismay, I received the items much later than expected - it took almost a month for them to arrive. When I opened the package, I noticed that two of the sweatshirts were not as described in their ads. The fabric was thin and felt like t-shirts rather than sweatshirts. I also found elbow patches sewn on the side of the sleeves which was quite disappointing.

Naturally, I reached out to Cotosen asking for a paid return label as the items were not as described. However, instead of a hassle-free return process, I was constantly asked to send SKU's, pictures and identify the items I wanted to return even though I had already provided the order number in my email. To make matters worse, Cotosen refused to pay for the return shipping.

I couldn't believe it when they told me to send the items back and notify them when it had been delivered. It was absurd and made me feel like they were only making excuses. I've come to realize this is just the kind of behavior I should have expected from a scam-based company operating out of Hong Kong. My experience with them has been nothing but an endless stream of disappointment, and I'd never do business with these people again. I urge everyone to avoid Cotosen since their website images are nothing but click baits designed to lure unsuspecting customers. I should have been more cautious and checked for feedback before making a purchase.

I recently made a purchase from Cotosen and I must say I was quite disappointed with my experience. I ordered four tops on December 4th, 2022 as Christmas presents for my loved ones. However, I didn't receive anything until January 7th and to make matters worse, only three of the four tops arrived.

To add insult to injury, the quality of the items I received was not at par with what I had seen on their website. I couldn't help but wonder if they take pictures of high-quality items they source elsewhere and then send their customers a cheaper, low-quality version instead.

Upon realizing that one of my orders was missing, I immediately began sending emails to their customer service team. After many back-and-forth emails, I finally received a fourth top but it wasn't what I had ordered and it wasn't even the correct size! To my utter disbelief, they refused to send me the product I had initially ordered or give me a full refund. Instead, they wanted me to settle for less than half the price of the item.

It wasn't until PayPal got involved that I received a full refund for my purchase. This was quite frustrating and time-consuming for me, to say the least. Despite the experience I had with Cotosen, I believe it is important to state that the transaction ID was 0NH***YP***T and took place on December 3rd, 2022 at 14:16:16 CST. The merchant was ORDERPLUS INTERNATIONAL LIMITED and the email address provided was ***@yoyosfashion.com. The contact number was ***5702.

In conclusion, I would not recommend Cotosen and urge others to be cautious when making a purchase from their site. Their customer service was poor and the quality of the products received were not up to par.

My experience with Cotosen (cotosen.com) was less than ideal, to say the least. I placed an order with them on December 9th with the hope of receiving my two long-sleeve t-shirts in time for Christmas. I was willing to pay for expedited shipping to make that happen. However, when the order acknowledgment came through, I realized that they had only given me standard shipping, which meant that my items would not arrive by December 25th.

As there were no phone numbers available for customer service, I had to communicate through email to try and rectify the situation. Eventually, they informed me that I had to cancel and reorder, which meant losing the sale price and paying an additional fee for the expedited shipping. I agreed to this, thinking that it would at least guarantee that I received my items in time for Christmas.

However, when I received the shipment confirmation on December 14th, I was dismayed to find out that my products had drop-shipped from China. They were to arrive, by air, nine days later, and only cleared customs on December 25th at LAX. Even as of today, January 12th, my products are still in transit from Newark, NJ – 29 days after they had shipped.

In conclusion, I would advise anyone against dealing with Cotosen. They do not represent themselves as a front for Chinese goods on their site, and they do not honor their shipping commitments. It is a scam company that can only bring frustration to those who wish to purchase from them.

Cotosen, an online clothing retailer, has been receiving negative feedback from customers due to its misleading advertising and poor quality products. Buyers are made to believe that they are purchasing fashionable American-made clothing to showcase their patriotic values, but in reality, the company is based in Hong Kong. The product that arrives is often subpar and overpriced, leaving customers feeling disappointed and misled. It's easy to return items when ordering from US-based retailers such as Amazon or Walmart, but with Cotosen, customers are left with very few options. There is no phone support, and the language barrier can make it difficult to communicate effectively. This leaves customers feeling frustrated and often left with no option other than to stop payment on their credit cards. The company falsely advertises its products, and the actual items received bear no resemblance to their online depiction. It is strongly suggested to refrain from making any purchases from Cotosen as customers are generally unhappy with their items and the overall experience.

My experience with Cotosen (cotosen.com) was extremely disappointing and I must say I was extremely dissatisfied with both the quality of their goods and their service.

After placing an order for 3 items on 8th January, I had to wait a month longer to receive an incomplete order with only one shirt arriving instead of three. The shirt I did receive was of very poor quality, with buttons but no button holes, which was a clear indication of the shoddy workmanship.

The ordering and tracking system of Cotosen is equally poor. Even after receiving one of the shirts, the status of my order showed 'unshipped' for all three items on their website. Many days later, when I finally received a tracking number, it was completely useless as there was no carrier associated with it. The worst part was the contact system on their website, which seemed to be non-existent as my messages were sent off into a 'black hole' with no record of them being sent or any response received.

Frankly, I feel that Cotosen is attempting to take advantage of the Covid situation to cover up their shoddy service and poor quality goods. It almost seems like they are preparing goods on order and taking payments in advance. I requested a refund of $84, which included shipping, but I am not optimistic about getting it.

In conclusion, I strongly advise everyone to stay away from Cotosen. It is without a doubt the worst online shopping experience I have ever had.

I recently purchased 6 shirts from cotosen.com and had mixed feelings about the quality of the products. While 5 out of 6 shirts were acceptable, I found one of them to be highly disappointing as it had no collar! It was my favorite shirt and it was really disheartening to see that the collar was not sewn in. The neck area just had a raw edge of fabric, making it unusable. I have included a picture of it below for reference, and it was quite funny to see. But thankfully, the site did refund my money after putting in a complaint with Paypal, although they did attempt to "negotiate" a partial refund which was not acceptable to me.

Regarding the rest of the shirts, the material used is of the silky/satin type and the printing was done nicely. One of the reasons I liked the shirts was that the graphics were placed on the front, back, and sleeves, making it unique. However, I found that the inside of the shirt lacks finishing and the edges also looked unfinished. There were threads hanging around everywhere, making the overall quality quite amateurish.

Although the sizes are true, with XL being sent to America as an American XL, I found it ironic that all the clothes were pro-America, with graphics and texts about guns and being proud of the country, yet it was all made in China.

In conclusion, I would not recommend cotosen.com based on my experience. Although the sizes were accurate, the quality of the shirts was not up to the mark. While they could improve the quality of their products, it could make a huge difference in the future.