Crain Kia’s earns a 5.0-star rating from 1 reviews, showing that the majority of car buyers are exceptionally satisfied with their purchases.
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Over Charges for services and Charged for Service not needed
Moved to AR from Phoenix & Crain Kia was the only dealership, then. I brought it in for the 15, 000 mile check list. My car only had 13, 500. I thought the 15, 000 check list price was high, it was definitely higher than in phoenix. But I wanted to keep the warranty up, so I dropped it off. After 10 minutes, they call and tell me the rear brakes are "shot" $500. Wow! I said I can not afford both so if they are shot I gues just do the brakes. 30 mintues later I go and pick up and they charged me $850. I had to pay to get me car. And when I said something they said I signed a contract, which I had not. I tried to see the manager 3 times and he was never there. Even KIA USA thought this was shadey but they said they could not make the dealership refund the money. This was just before christmas. Plus I do not make that much money, moving to AR has proved difficult. I am still waiting on the AG consumer to repsond. Word of advice do not go to anything CRAIN. They have 100's complaints, how they stay in business is amazing. now there is Bale KIA and it is better.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Crain Kia Legit?
Crain Kia earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
Crain Kia resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
Crainkia.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Crainkia.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Crainkia.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Crain Kia.
However ComplaintsBoard has detected that:
- The website belonging to Crain Kia has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
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Overview of Crain Kia complaint handling
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Crain Kia Contacts
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Crain Kia phone numbers+1 (501) 542-6042+1 (501) 542-6042Click up if you have successfully reached Crain Kia by calling +1 (501) 542-6042 phone number 0 0 users reported that they have successfully reached Crain Kia by calling +1 (501) 542-6042 phone number Click down if you have unsuccessfully reached Crain Kia by calling +1 (501) 542-6042 phone number 0 0 users reported that they have UNsuccessfully reached Crain Kia by calling +1 (501) 542-6042 phone numberSales/Service
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Crain Kia address5830 Warden Rd, Sherwood, Arkansas, 72120, United States
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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