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Credit Bureau Systems Customer Service Phone, Email, Contacts

Credit Bureau Systems
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Credit Bureau Systems Complaints 1

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Verified customer This complaint was posted by a verified customer. Learn more

Credit Bureau Systems This company is used by the *** for handling all Billing

This company is used by the *** for handling all Billing. There was an issue with the insurance and having a claim denied. So I was sent the a bill for the full amount of the service. While working to resolve the issue with the insurance company I was told to go ahead and pay the bill. That when the insurance issue was resolved and payment was received from the insurance company I would receive a refund for all over paid funds. Dec. 16th 2019 the insurance company processed the claim and sent payment. Payment was received by the Credit Bureau system company shortly after. on Jan. 31st 2020 I called inquiring about the refund. The customer service rep said they show a credit on my account and is waiting for approval for the refund to be sent. Mar. 16th 2020 no refund, called again. Was told same thing. Still waiting for approval. Apr. 15th 2020 No refund, called again. Service rep said there was no update on the account, sent request to her supervisor to have the account reviewed, and I should have an update on the refund within the week. Apr 24th. 2020 No refund or update. Called, was told refund was still waiting for approval. May 8th called, was told still under review, waiting for approval. May 15th, still no update. Requested to speak to supervisor. The supposed supervisor reached out to the refund department for an update. Supposed marked message as "important" as of May 21st Have heard no update, have not received refund. Per my insurance company I have overpaid by $904.45 and should have that amount refunded back to me.

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L. Roberts
Verified customer This complaint was posted by a verified customer. Learn more

This company is used by the *** for handling all Billing. There was an issue with the insurance and having a claim denied. So I was sent the a bill for the full amount of the service. While working to resolve the issue with the insurance company I was told to go ahead and pay the bill. That when the insurance issue was resolved and payment was received from the insurance company I would receive a refund for all over paid funds. Dec. 16th 2019 the insurance company processed the claim and sent payment. Payment was received by the Credit Bureau system company shortly after. on Jan. 31st 2020 I called inquiring about the refund. The customer service rep said they show a credit on my account and is waiting for approval for the refund to be sent. Mar. 16th 2020 no refund, called again. Was told same thing. Still waiting for approval. Apr. 15th 2020 No refund, called again. Service rep said there was no update on the account, sent request to her supervisor to have the account reviewed, and I should have an update on the refund within the week. Apr 24th. 2020 No refund or update. Called, was told refund was still waiting for approval. May 8th called, was told still under review, waiting for approval. May 15th, still no update. Requested to speak to supervisor. The supposed supervisor reached out to the refund department for an update. Supposed marked message as "important" as of May 21st Have heard no update, have not received refund. Per my insurance company I have overpaid by $904.45 and should have that amount refunded back to me.

Is Credit Bureau Systems Legit?

Credit Bureau Systems earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Credit Bureau Systems to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Credit Bureau Systems is known for their high standards and safety. If you're thinking about dealing with Credit Bureau Systems, it's wise to check how they handle complaints.

We found clear and detailed contact information for Credit Bureau Systems. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Credit-bureau.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Credit-bureau.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Credit-bureau.com you are considering visiting, which is associated with Credit Bureau Systems, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • Credit-bureau.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The credit-bureau.com may offer a niche product or service that is only of interest to a smaller audience.
  • Credit Bureau Systems protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

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About Credit Bureau Systems

Screenshot Credit Bureau Systems
Credit Bureau Systems is a leading provider of accounts receivable management solutions and credit reporting services to businesses in the United States. Founded in 1952, the company has been providing credit reporting and collection services for over 65 years. With headquarters in Tuscaloosa, Alabama, Credit Bureau Systems operates in multiple locations across the country and has a team of experienced professionals who strive to deliver comprehensive and effective solutions to its clients.

Credit Bureau Systems offers a wide range of services designed to help businesses manage their accounts receivable and improve their cash flow. Some of its core services include credit reporting, debt collection, skip tracing, bankruptcy processing, and legal support. With its advanced technology and state-of-the-art systems, the company is able to provide customized solutions that meet the specific needs of its clients.

One of the key features of Credit Bureau Systems is its credit reporting services. The company has access to millions of consumer credit reports and can provide businesses with critical information about their customers' creditworthiness, payment history, and financial status. This information helps businesses make informed decisions about extending credit and managing risk.

Another important service offered by Credit Bureau Systems is debt collection. Its experienced and highly trained collection agents work with businesses to recover unpaid debts and minimize losses. The company uses state-of-the-art technology to automate the collections process, which helps to ensure that collections are done efficiently and effectively.

In addition to these core services, Credit Bureau Systems also provides skip tracing services to help businesses locate debtors who have moved or are difficult to find. The company's bankruptcy processing services help businesses manage the legal and administrative aspects of bankruptcy cases, while its legal support services provide assistance with legal compliance and debt collection litigation.

Overall, Credit Bureau Systems is a trusted and reliable partner for businesses looking to improve their accounts receivable management and credit reporting processes. Its experienced team, advanced technology, and comprehensive suite of services make it a go-to solution for businesses of all sizes and industries.

Overview of Credit Bureau Systems complaint handling

Credit Bureau Systems reviews first appeared on Complaints Board on May 15, 2023. The latest review This company is used by the ********** ** *** for handling all Billing was posted on May 15, 2023. Credit Bureau Systems has an average consumer rating of 1 stars from 1 reviews. Credit Bureau Systems has resolved 0 complaints.
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  1. Credit Bureau Systems Contacts

  2. Credit Bureau Systems phone numbers
    +1 (270) 744-9000
    +1 (270) 744-9000
    Click up if you have successfully reached Credit Bureau Systems by calling +1 (270) 744-9000 phone number 0 0 users reported that they have successfully reached Credit Bureau Systems by calling +1 (270) 744-9000 phone number Click down if you have unsuccessfully reached Credit Bureau Systems by calling +1 (270) 744-9000 phone number 0 0 users reported that they have UNsuccessfully reached Credit Bureau Systems by calling +1 (270) 744-9000 phone number
  3. Credit Bureau Systems address
    100 Fulton Court, Paducah, Kentucky, 42001, United States
  4. Credit Bureau Systems social media
  5. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

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