Currys review: Allowing unattended minors to engage in 3 year contractual agreements

Formal Complaint

I am writing to you concerning a matter that has caused me significant concern and dissatisfaction. On 24/03/2024, at Currys PC world, Chelmsford Unit A1 Chelmer Village Retail Park Chelmsford, CM2 6XE my minor child, Dawid Mroczek entered into a 3 year contract with your company, without any adult supervision or consent. I am deeply troubled by this occurrence and wish to address the situation promptly.

It has come to my attention that Dawid was able to enter into a 3 year contractual agreement with your company without the necessary oversight or legal authority. As a minor, Dawid lacks the capacity to enter into such agreements without the explicit consent and supervision of a parent or legal guardian. Under section 2(b) Minors Contract Act 1987, any contract entered into under these circumstances is legally invalid and unenforceable.

I am disappointed that your company did not have appropriate measures in place to prevent such occurrences. It is imperative that businesses take responsibility for ensuring that their transactions are conducted in accordance with the law and ethical standards. Allowing unattended minors to engage in 3 year contractual agreements not only exposes your company to legal risks but also raises serious questions about your commitment to ethical business practices.

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