My washing machine arrived on Friday and upon unpackaging the machine. I noticed that it was wobbling, and when I looked at the reason for this, it was bent underneath where the feet are, and damaged to the side, and, and the door wasn’t aligned. so I telephoned your team straight away to be told I would get help within 48 hours. We are now on Sunday and I’ve been told today that I now have to wait until Tuesday before this is actioned which is cosmic much inconvenience as if I’ve already had two weeks lots of washing to do already including uniforms and I have also been told that there will give me a date and time of when they are going to deliver. Bearing in mind I work five days a week and I took Friday off. For this reason I would like my replacement washing machine to be delivered as soon as possible please. I’m working from home on Tuesday so I would like it to take place then and I would also like a discount for the inconvenience that this is caused whether this was damaged in transit, I don’t know but not having someone to sort this out over the weekend I find extremely Poor customer service.
Desired outcome: I would like a recipe replacement washing machine delivered on Tuesday and I would like some money knocking off my overall cost of the washing machine