Currys review: TV installation and purchase of a faulty wall bracket.

September 2022 we purchased an LG 55 inch Tv from you .

We also purchased a SANDSTROM wall bracket for £99.99 and paid £150 for installation of the TV on the wall and set up.

We have never really been happy with the action of the wall bracket. It was always difficult to move in and out. Now, it is not working properly and it has started to come off of the wall. This is an outside wall and is in perfectly good condition, so there is not a problem with the wall.

We feel it is a problem with the installation and the bracket itself.

We have been into the store where we bought it and they are not interested because it is over one year old. They could not give us any information about the company. I have tried to find a contact number or email address for them, but cannot seem to find any information about the company at all.

I have investigated and found I can purchase a strong TV bracket for half the price of this one. It will not help with the installation costs, I shall have to pay someone else (again) to put it on the wall, but I do feel that I should be able to be paid back for this faulty item. I can supply copies of receipts