Cuyahoga Metropolitan Housing Authority [CMHA]
Reviews and Complaints

I was gone away from the house June 25 2024 and around 12pm an inspector came and did an inspection I think is name was Wayne but Cmha did not send out a letter saying I had an inspection, I’m not mad that Cmha did the inspection I mad Cmha didn’t send a letter like they suppose to let me know I had a inspection. I did fail for the porch which is from the weather screens carbon dioxide detector that was said was too low

Cleveland Polive report filed tracking number is T23001312.

Complaint notes

On June 12, 2022 I notified the head of a Housing Program that I was being harassed by a guest in the building in room 325, Omar as I knew him but Khorianna states his name is E Vazquez and proceeded to aggressively handle me and threaten me to kick me out the program. I’m homeless, HIV positive and poor. I was looking for help and was attacked. I have the text messages to prove it. Omar or E Vazquez number is [protected] Jaye who also came in my room and damaged it number is [protected]. Jaye admitted he did it in my presence to Mulah [protected]. My program mgr Carlos Nunez [protected] was aware and also threatened to kick me out the program and not help me in front of AHF director Forbes AHF 2829 Euclid Ave Cleveland OH 44112. Cleveland police report tracking number is T23001312

The LAC chased my granddaughter and her friends down because they were outside waiting for me. Harassing them, badgering and asking questions. Then our toilet was backed up for over 15 hours with no maintenance response. Mind you we have one toilet. The elevator was broken down 2 days. The disabled that can't walk, some were trapped in their apts, others slept in the main lobby two days they couldn't get into their apts. Or to their meds and a bathroom. There's no open public restroom. The Mgr at the time was on vacation and out of the Country nobody did anything. There's been rapes, and addicts in the bldg. The lights are all out on the property. A lady was drinking today outside threatening an elder lady we went to the office they told us to come back tomorrow. There was another tenant in sighting the young girl to harass the 69 yr old elder we called the police they called CMHA police they did nothing. Said they can't do anything about the threats or slander. They don't follow up on Maintenance after hour emergencies. They're slum lords. They have felons living here, crackheads, bed bugs, roaches. I'm going to the Mayor and my attorney and he can go straight to Terry Billups. We called Mrs C., Mr. Patterson, and now HUD and the media this bldg needs shut down or sold they're violating so many Fair Housing Laws and nothing is getting done. They're screwing up people's rents, discriminating people on the wait-list, letting others jump the list and putting people off.

I had stopped working in September 2022, and I reported the matter to numerous people(management) at Riverview Towers since late October 2022 (I paid October 2022 rent). I have turned in everything requested, with no hesitation, But I am still being charged excessive amount of rent. I'm always told It will get done in a week or so (since late October 2022) I continue to TRY an catch ( an I really mean catch) someone, anyone who can help me. The management in office is always hard to connect with personally and everyone WILL NOT answer their phones. I am still being charged, please help. And it looks like they actually went up on my rent in December 2022

My name is Latina Mitchell I currently reside at Carver Park apartments, I have been dealing with unsanitary conditions for quite some time now. I'm reaching out to you to get assistance in resolving this issue I have been dealing, to no avail.
My home is inhabitable because I'm dealing with an infestation of Wood Rats and Roof Rats I have filed Grievance and reported this repeatedly I have tried to remedy the issue myself which lead me to be stress overwhelmed depressed anxiety as well as high blood pressure sending me to the hospital.
In recent days I have bitten by one of the rodents in my dwelling it has escalated to me having to leave my home for safer conditions because my home is unsafe due to sanitary and safety issues

My dilemma is a community as well as personal issue. I'm hoping by reaching those who care about the residents and citizens to assist I have no money to move store the things I have left, I need to wash find living space. My memories photo, bibles pictures clothing shoes are infested chewed defecated on as well lost forever irreplaceable items. I have killed 74 mice to this day also the items and electronic are destroyed that I have had for years please help I will continue to reach out to our leaders in regard to this issue feel free to contact me via email or phone [protected]. P. s I will share one of evidence in this video I have.

I was stuck inside my apartment when this building 2700 Washington ave have 2 living maintenance people living in the building. I could unlock or open my door. I called CMHA they NEVERRRR came I wait a whole hour for them. I called the fire dept and they was able to help. The fire dept made it clear that there where rusted parts and new parts on nob. So that means it was a maintenance problem why are didn’t y’all use a new nob instead of replacing certain parts. I had to a unlocked none nob having door over night . This is unacceptable and unsafe and violated 4 leasing orders . I have a 9 month old and if there was a fire we definitely would of been dead .

To whom it may concern I was homeless with my 3 kids when I got moved in on e30 and cedar were I am the only Arab American here I have been shot at my kids have been bullied and beat so bad because we’re considered bombers terrorist and we should be deported, my door has been pounded down so many times I do not feel safe here at home I’m seeking a shelter and some days we sleep in the car because we are scared to come home I have to wait till everyone sleeps then I sneak home and I’m up by dawn to put my kids back in the car to sleep at the park I still feel homeless the police will do nothing to these people neither will cmha return anyones call if you love your life please don’t live here these people will see you dead and not care for you

For over a year I have made SEVERAL complaints about my neighbor blasting the same song in the wee hrs of the nights! Myself and other neighbors have made complaints. Mr. Johnson and Ms. Payne has done nothing about this situation not even offered mediation. Not to mention the situation gets worse day by day. Tonight alone the police has been called 2xs . It’s 5 in the morning and she hasn’t turned it off 2 days. I have made over 40 police reports and CMHA has done nothing to resolve this issue.

Their yard is literally full of trash and The neighbors are fed up.! They just throw handfuls of trash out into the yard and we end up cleaning there trash up when it blows out and down the street. something needs to be done about this it’s been going on for way to long.

I've lived in lake view terrace estates and I've had a problem with roaches and I have a 3 year old and a 5 month old and I've bought sprays and poison and nothing helps or works

Just want someone to let me know about my moving p as papers found a house and the new landlord havent heard nothing back been calling everyday leaving messages my landlord list her property and the new landlord wants me to move been to court as of november15 and I'm living in a house with no heat he tried to have the water cut off I got a lawyer to help me through this horrible situation I just want to move before it get really cold and the new landlord have been patience but for how long I need someone to contact me and tell me something not asking for much thank you ANGELA STEWARD [protected]

On April 28th I called [protected] and asked kimberly to help me log in my account CMHA voucher, she said to me was I don't Know she did not help me today, she said I should call back next week no help from that number [protected]. Why don't they want to help me when I had trouble logging in to my CMHA voucher account, Amadee Provance [protected] Morningstar ave Maple hts Ohio 44137. [protected]

after a home invasion the cmha police did little to nothing for 4 days as my car was stolen and had gps tracking in it they still couldnt get it i finally did my own police work tracked the car to a gas station contacted the manager of the store and had him check his cameras and sure enough he had the perpetrator on video it still took cmha 4 days to go out to look at the video. I gave up and called the cleve police and they found the car in a few hours the cmha police called trying to claim responsibility for finding the car but they did nothing but impound my car for a week as "evidence" noone is ever their till after noon 2-3 o clock and they leave at 5 or 6...everyone i spoke with interacted with was rude unprofessional and talked to me like a child. its been 10 days now and still no response from the cmha police except rude calls to me . i tried to follow the chain of command to complain and each level did was cover the other levels [censored] their is no recourse if you have a valid complaint with them they follow that thin blue line and blindly defend even their worst incompetent officers and detectives im disgusted.

Very rude and aggressive treats tenants as of they are small bad children. Ignores the serious problems such as shootings of children and other adults in public during the day. The day I came to pay my rent she tried to bombard me into signing papers because they missed there deadline and I got no notices because my mailbox was destroyed by the neighborhood children. Ms houston presented herself as of she was of hierarchy and can put me out any day she wants. She is very rude and unprofessional. Any time I visit the cmha office I avoid her because she speaks to people as if they have no education. All in all the lady shouldn't be dealing with face to face tenants if she is going to be rude to people in tough situations.

To whom it may concern, I am a resident on E. 71st. I live behind the CMHA apartments. There is loud music being played all day and night for everyone that lives in the area to hear. I work 2 jobs, attend college and I suffer from chronic migraines. I can't sleep or concentrate on school due to the extremely loud music. This music is constantly played everyday all day and night, it's really annoying. I would greatly appreciate it if you can notify your tenants about playing their music at a decent level only for them to hear not the whole block. This loud music is effecting my sleep and my studies. Thank you for your effort.

I moved out my unit on november 1st 2017.I'm still getting charged ever month.Contacted the director he did not bother.He said he get back to me never did. Also talked to property manager she refused to back date my rent to when I moved out.I even made the appointment to move everthing out my unit.But yet there still charging me 7 month later. This is just ridiculous.Property manager was very rude. Yet I'm still getting charged 7 months later. Someone please contact me at claim # [protected] my name is Carmen key or [protected] or my daughter # [protected]

I was living with Dwayne Bell at 55 west bagley road #806 until he asssaulted me numerous times and the cmha police made me leave with nowhere to go. He was never arrested however hes been indicted and now hw lives with his mom jaqueline bell at lorain square. Way past the two weeks hes suoposed to