Menu
For Business Write a review File a complaint
Darius Cordell Designs Customer Service Phone, Email, Contacts

Darius Cordell Designs
Reviews and Complaints

www.dariuscordell.com

Learn how the rating is calculated

5.0 1 Review 6 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Darius Cordell Designs Reviews 7

ComplaintsBoard
D
7:18 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Darius Cordell Designs Highly recommended

What a surprise! I have so much admiration for Darius Cordell! They really stand out for their stunning designs and superb craftsmanship. It was much above my expectations when I just bought a gown for a big occasion. The experience was flawless from the first time I spoke with their customer support representatives to the last fitting. I felt like a VIP because of the customary care and attention to detail. My wardrobe from their invention earned several compliments. Memories are crafted by Darius Cordell, not just clothing. For everyone seeking clothing of the highest caliber and style, I heartily suggest them!

Read full review of Darius Cordell Designs
Hide full review

Darius Cordell Designs Complaints 6

ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Darius Cordell Designs I got my wedding dress from darius cordell, designs and lemme tell ya, it was a lot of money - almost 2.5k!

I got my weddin dress from Darius Cordell Designs and lemme tell ya, it was a lot of money - almost 2.5k! I sent pics and everything for them to make me a custom wedding gown, but when it finally came like 10 months later, there were a bunch of things wrong with it. I used Zelle and my MasterCard to pay for it.

Read full review of Darius Cordell Designs
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Darius Cordell Designs I got my wedding dress from Darius Cordell Designs last year in July

I got my wedding dress from Darius Cordell Designs last year in July. They promised it would only be 1500 and it would take 9 months but they ended up charging me 1600 more when my dress was ready in February. I paid it because I really wanted my dress. However, I have been trying to get in touch with them for months now about the delivery but I have not heard anything back from them. My wedding is in August and I still don't have my dress. I have been emailing them but no response! This is just bad business. All I am asking for is an update and my dress on time for my wedding. I can't afford to buy another dress right now.

Read full review of Darius Cordell Designs
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Darius Cordell Designs Got a wedding dress from Darius Cordell Designs on March 30th and paid $750, half of the cost with a debit card

Got a wedding dress from Darius Cordell Designs on March 30th and paid $750, half of the cost with a debit card. The dress had to be delivered on May 15th, which was a rush order because I got married on 5/31/22. While waiting for my dress, I tried to get in touch with the company by phone, but they never answered. I had to send them emails to ask questions, but, unbeknownst to me, for every email response they charged my card $250. In the end, their "administrative" fees added up to $750. They stopped responding to me eventually. Frustrated, I contacted my bank and told them not to allow further charges by this vendor and also disputed all the charges. I didn't get my dress from them, and I never heard back from them again. I had to find another dress and have it altered two weeks before my wedding day. This experience was terrible and cost me $1500.

Read full review of Darius Cordell Designs
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

Is Darius Cordell Designs Legit?

Darius Cordell Designs earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: Darius Cordell Designs stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Darius Cordell Designs's reputation as a trustworthy leader in their field. Customers can rely on Darius Cordell Designs's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for Darius Cordell Designs. The company provides a physical address, phone number, and 2 emails, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Darius Cordell Designs resolved 100% of 6 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.

Darius Cordell Designs has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Dariuscordell.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Dariuscordell.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Dariuscordell.com you are considering visiting, which is associated with Darius Cordell Designs, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for Darius Cordell Designs have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Dariuscordell.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

Dariuscordell.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Darius Cordell Designs.

However ComplaintsBoard has detected that:

  • Dariuscordell.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The dariuscordell.com may offer a niche product or service that is only of interest to a smaller audience.
  • Darius Cordell Designs protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Darius Cordell Designs I found Darius Cordell Designs online when I was searching for a replica of a bridal dress for my upcoming wedding in October

I found Darius Cordell Designs online when I was searching for a replica of a bridal dress for my upcoming wedding in October . I reached out for a quote at the start of the year and was told that the timeline would work for them. I went ahead and submitted my order form along with the deposit in February . In April, I inquired about the status of my dress only to be referred to the website FAQs by Ashley.

Fast forward to October 1st and I was still in the dark about when my dress would be ready or if they had any questions. I decided to send an email for an update on 10/4. Someone named William got back to me on 10/5 saying that they had sent an update back in April and that the normal processing time is "approximately 6-9 months." I was frustrated because I needed an update on the status of my dress.

Overall, I think Darius Cordell Designs has a good reputation for creating beautiful dresses, but their communication could have been better in my experience. I hope they can improve in this area for future customers.

Read full review of Darius Cordell Designs
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Darius Cordell Designs I bought a dress from Darius Cordell Collection on June 7 for my daughter's wedding

I bought a dress from Darius Cordell Collection on June 7 for my daughter's wedding. The dress was said to be in stock, but 'cause of my petite size and larger bust and waist, I ordered it in a custom size 'cuz I wanted it to fit snugly. I filled the Measurement Form and sent it in with my first payment. On September 13, I got an email that the dress was almost done, and I had to pay the rest. I ended up paying $1200 instead of $880, the standard size dress cost. After waiting for so long, finally, I got the dress. But it didn't fit me well at all. The bust and waist were too tight, and the dress was 10 inches too long. I measured it, and it seemed to be a standard size 10 off-the-rack dress, not the exact size I ordered. The bust measurement was a little smaller than what I ordered, and the waist was even smaller. I couldn't even zip the dress. I'm asking for a complete refund 'cuz I didn't get the custom size dress I paid for.

Read full review of Darius Cordell Designs
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
C
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Darius Cordell Designs I bought a dress from Darius Cordell Designs for my daughter's quinceañera

I bought a dress from Darius Cordell Designs for my daughter's quinceañera. Ordering was OK, but then things got bad. Got an email asking for payment of balance to finalize and ship the dress. I emailed company because I had invoice questions and David responded in a nasty way. I paid invoice on 8/6 and David was cranky. After a month, I still did not have the dress or shipping info, so I called several times before David responded that the dress will ship after balance is paid. I called again and told them to give me a status update because it was already past a month. Physical address is off, phone is blocked, and event is 10/9.

Read full review of Darius Cordell Designs
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

About Darius Cordell Designs

Screenshot Darius Cordell Designs
Darius Cordell Designs is a highly reputable fashion design company that is renowned for its exquisite and unparalleled designs, high-quality fabrics, and attention to detail. The company has carved a niche for itself in the fashion industry by offering a wide range of luxurious, innovative, and timeless designs that cater to the needs of women of all ages.

One of the most remarkable things about Darius Cordell Designs is its ability to create stunning designs that truly capture the essence of fashion. The company's team of highly experienced designers and tailors are committed to excellence, and they pay meticulous attention to every detail of each garment they create. From the choice of fabric to the stitching and embellishments, every aspect of the design process is thoroughly scrutinized to ensure that each client walks away with a garment that fits them perfectly and makes them feel confident and beautiful.

The company's website, dariuscordell.com, is a sight to behold. Designed with the user in mind, it is easy to navigate and features an extensive collection of the company's latest designs and products. Visitors to the site can browse through a range of categories, including evening gowns, bridal, mother of the bride, and cocktail dresses, as well as accessories like shawls, jackets, and wraps.

Whether you're looking for an elegant evening gown for a formal event, a stylish cocktail dress for a night out on the town, or an exquisite bridal gown for your wedding day, Darius Cordell Designs has got you covered. With a commitment to quality, innovation, and client satisfaction, the company is a force to be reckoned with in the fashion industry and is sure to leave a lasting impression on anyone who wears one of its designs.

Overview of Darius Cordell Designs complaint handling

Darius Cordell Designs reviews first appeared on Complaints Board on May 26, 2023. The latest review Highly recommended was posted on Mar 26, 2024. The latest complaint I got my wedding dress from darius cordell, designs and lemme tell ya, it was a lot of money - almost 2.5k! was resolved on Jun 05, 2023. Darius Cordell Designs has an average consumer rating of 5 stars from 7 reviews. Darius Cordell Designs has resolved 6 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
3.8
18 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Darius Cordell Designs Contacts

  2. Darius Cordell Designs phone numbers
    +1 (972) 712-4343
    +1 (972) 712-4343
    Click up if you have successfully reached Darius Cordell Designs by calling +1 (972) 712-4343 phone number 0 0 users reported that they have successfully reached Darius Cordell Designs by calling +1 (972) 712-4343 phone number Click down if you have unsuccessfully reached Darius Cordell Designs by calling +1 (972) 712-4343 phone number 0 0 users reported that they have UNsuccessfully reached Darius Cordell Designs by calling +1 (972) 712-4343 phone number
  3. Darius Cordell Designs emails
  4. Darius Cordell Designs address
    PO Box 5656, Frisco, Texas, 75035, United States
  5. Darius Cordell Designs social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.