Darn Good Yarn
Reviews and Complaints

I was super stoked to sign up for the monthly subscription from DarnGood Yarn. The first box arrived right on time, which got me even more pumped. But then things took a turn for the worse. My credit card got charged for the next box in September on the 1st, and now it's the 26th and still no sign of it being shipped. I reached out to customer service, and let me tell you, those emails were full of promises like "it'll ship by Friday," but guess what? Those promises were just empty words. It's such a cool concept, but seriously, you can't just take people's hard-earned cash and not deliver the goods!

I recently treated myself to a birthday present from Darn Good Yarn, and boy, was I excited! They had sent me an email saying I made a "great decision," so my expectations were high. However, my excitement quickly turned into disappointment when I received my parcel.

Upon opening it, I immediately noticed that one of the skirts had seen better days. The fabric used for it seemed to have been loved a little too much, to the point where it was not suitable for reuse as a skirt. There were holes scattered here and there, which was a major letdown.

To make matters worse, the sewing quality of the skirt was quite poor. It seemed like it was hastily put together, with loose threads and uneven stitching. I couldn't help but feel disappointed by the lack of attention to detail.

Adding insult to injury, the skirt had a distinct odor. It made me hesitant to wash it, fearing that the fabric might tear apart during the process. It's such a shame because I was really looking forward to wearing it.

Overall, I must say that my experience with Darn Good Yarn was far from satisfactory. The quality of the skirt I received was subpar, and the condition of the fabric was disappointing. I hope they can improve their quality control and ensure that customers receive products that meet their expectations.

So, let me tell you something about this Darn Good Yarn website. They claim to be all about customer reviews, but let me tell you, they ain't foolin' nobody. They go through all the trouble of "reviewing" their reviews, just so they can get rid of the negative ones and make themselves look all shiny and perfect. Ain't that somethin'?

And don't even get me started on their customer service. It's downright awful, I tell ya. They talk to their customers like they're some kind of know-it-alls, lookin' down on 'em from their high horse. And when it comes to shipping, they ain't got no transparency whatsoever. They'll keep you in the dark about when your items will actually ship. It's like they don't even care if you get your stuff this week or next year. They'll get to it whenever they feel like it, and that's that.

Oh, and let's not forget about the quality of their products. You might just end up with somethin' ripped or damaged, and guess what? They don't give a hoot. They'll respond to your review, sure, but deep down, they only care about takin' your hard-earned money. They don't care if you're satisfied or not, as long as they're gettin' paid.

Now, I ain't one to go around spreadin' rumors or nothin', but I just had to let y'all know about my experience with Darn Good Yarn. It's a real shame, 'cause I had high hopes for 'em. But in the end, they turned out to be just like any other money-hungry company out there. So, if you're lookin' for a hassle-free shopping experience with good customer service and reliable shipping, I suggest you look elsewhere. Darn Good Yarn ain't worth the trouble, trust me.

I gotta tell ya, I had high hopes for Darn Good Yarn when I placed my order for a yarn bowl and a monthly yarn subscription on 3/13/2018. But let me tell ya, things haven't exactly gone smoothly since then.

So, a few weeks go by and I decide to check on my order status through my account. It says "Paid" and "shipping status preparing for shipment." Alright, sounds good, right? Wrong! I shoot them an email, asking for an update on my order. Claire, bless her heart, responds and apologizes for the delay. She assures me that my order will ship that week, on 3/30/19.

Well, here we are on 4/17/18, and guess what? The status still says "preparing for shipment." I mean, come on now, how long does it take to prepare a shipment? I decide to inquire about it again, and what do I get? More apologies from Claire and Nicole. They say they're sorry for the delay and promise that it will ship this week.

I gotta be honest, I'm starting to lose faith here. Today, I sent them an email asking to cancel my order and my subscription. I also asked for a full refund for an item that I never even received. Let's see how they handle this one.

I don't know about you, but I'm not too impressed with the customer service at Darn Good Yarn. I mean, I just want my order and my money back, is that too much to ask? I'll keep you updated on how this whole situation pans out.

I gotta tell ya, I recently splurged on 5 skirts from Darn Good Yarn and boy, was I disappointed! I mean, seriously, I practically emptied my wallet for these skirts, and what do I get? Mouldy fabric, rips, and pulls all over the place! It's like they didn't even bother to check the quality before sending them out.

Now, I'm not one to keep quiet about these things, so I shot them a couple of emails with some pictures attached, hoping for a decent response. But let me tell ya, their replies were just as shoddy as their skirts! I mean, come on, guys, show a little professionalism! All they offered was for me to send the skirts back, but here's the kicker - I gotta pay for the shipping! Can you believe it? I'm already broke from buying these skirts, and now they want me to shell out even more cash just to return their garbage?

Honestly, I don't even trust them to give me a refund if I do send the skirts back. I mean, they've already proven that they don't care about quality or customer satisfaction, so why would they suddenly start caring about my money? It's a lose-lose situation, my friends.

So here I am, stuck with 5 skirts that are practically falling apart, and I'm out hundreds of dollars. It's a real bummer, let me tell ya. I had high hopes for this company, thinking they were all about recycling and doing good for the world. But in reality, their quality control is a joke, and their customer service is even worse.

Save yourself the trouble, folks. Don't waste your hard-earned money on their recycled saris. Trust me, you'll thank me later.

I'm writing this review because I'm new to crocheting and I was really excited to join the darn good yarn membership. I got my first package, but unfortunately, the bonus gift was missing. They said they would include it in the next package, but that package never arrived. In March 2018, they took my monthly payment, but it's already April 2 and I still haven't received anything. And now they've gone ahead and deducted the payment for April too! I've tried calling them several times, but I haven't been able to get a response. All I keep getting are apologetic emails with different excuses. I've had enough! I want to cancel my membership and I won't be doing business with them anymore. I definitely won't be recommending them to anyone either.

I totally fell head over heels for the absolutely stunning scarves that were showcased in the presentation. I mean, who doesn't love scarves, right? No need for me to explain why I adore them so much. I was beyond excited to finally get my hands on them. And let me tell you, it took forever for them to arrive. But hey, that's not my main gripe here. The thing is, they actually asked me which colors I wanted. So, I mentioned the ones I had my heart set on. There was this super vibrant pink and a bunch of beautiful blue and aqua shades that were shown. But guess what? The scarves I received were nothing like those colors. The so-called "pink" one turned out to be more of a yellowish hue, and the "aqua" one was more greenish, and there was even some red in there. I mean, seriously? Why are they so different? It's like a big ol' disappointment, you know? The ones they show you are drop-dead gorgeous, but what you actually get is a far cry from that. I really wish I could return them, but oh well. Anyways, despite all that, I still want to say thanks for what you do. Keep up the good work, I guess. Oh, by the way, the items I'm talking about are these two scarves with the code A1B2C5035. Sorry, I can't include a picture here.

My hubby got me the introductory box from Darn Good Yarn for my b-day in January. It arrived pretty quick and I totally dug what I got. I was super stoked for the next box! But then, in early February, he got charged for the February box and by March 1st, nada. Zilch. No box in sight. So, he shot them an email and they said there was some issue with their merchandiser and they'd send the box once that mess was sorted. Alright, fair enough. But here's the thing, they didn't say squat about when we'd get the February box, and now they're about to charge us again for the March box. Like, seriously? Who in their right mind is cool with getting charged twice and not getting any dang product? And to top it off, they didn't even offer to delay the subscription or toss us a coupon for the inconvenience. Talk about a major bummer, man.