Where should I start? The actual room was quite different from the pictures on the website. It might have looked like that many years ago, but doesn't resemble that now. The door to our room was difficult to open and the dead bolt difficult to lock. Part of the lock on the door was missing so we couldn't lock the door like we would have liked. The shower head was so low that we had to bend to get under it and the water trickled out. The tile in the shower had gaps in it and there was a black moldy line under the soap tray. The sofa only had one spot that you could sit on fairly comfortably as it sloped toward the middle. The curtain didn't cover the window closest to the door especially when the heater would blow and the curtain blew into the room. The room was up a steep staircase with no elevator. We requested a room change but decided to check out completely after an incident at 3:30 am the second morning of our stay, when some drunk person was banging on our door and yelling. This was especially unnerving considering our door lock was broken. As we were checking out I kept stepping on a sticky spot on the carpet.