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CB Sporting Goods Decathlon Late invoice provide by you
Decathlon

Decathlon review: Late invoice provide by you

Z
Author of the review
11:33 am EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

PO
Inbox
Zaza Farinda Hanapi
Attachments
Mon, Apr 1, 9:21 AM
to Zool
Dear Zool,
Please can you forward all the invoices to us. Kindly refer to the attached below.
Regards
--
Zaza Hanapi
Procurement Executive
Direct Line #[protected]
One attachment
• Scanned by Gmail
Zaza Farinda Hanapi
Attachments
Tue, Apr 2, 12:33 PM
to tanmenghan, mahfuzah.atan
Dear Tan & Mahfuza,
Please can you assist on this we need the invoice urgently due to Zool not replying to our emails.
Regards
One attachment
• Scanned by Gmail
Mail Delivery Subsystem
Tue, Apr 2, 12:33 PM
to me
Error Icon
Address not found
Your message wasn't delivered to mahfuzah.[protected]@decathlon.com because the address couldn't be found, or is unable to receive mail.
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The response was:

550 5.1.1 The email account that you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary spaces. For more information, go to https://support.google.com/mail/?p=NoSuchUser y18-20020a056830209200b006e674f21280sor3681534otq.2 - gsmtp

---------- Forwarded message ----------

From: Zaza Farinda Hanapi
To: [protected]@gmail.com, mahfuzah.[protected]@decathlon.com
Cc:
Bcc:
Date: Tue, 2 Apr 2024 12:33:12 +0800
Subject: Fwd: PO
----- Message truncated -----
Zaza Farinda Hanapi
Attachments
Wed, Apr 24, 12:43 PM
to Zool
Fyi
One attachment
• Scanned by Gmail
Zaza Farinda Hanapi
Attachments
Tue, May 7, 9:22 AM
to Mohana, Zool
Dear Zool,
Appreciate if you can email us all the pending invoices for our reconciliation. Please let me know anybody else who can assist us.
Regards
One attachment
• Scanned by Gmail
Zaza Farinda Hanapi
Attachments
Tue, Jun 25, 12:20 PM
to mydecapro, Zool
Dear All,
Appreciate if you can email me all the invoices for me to reconciliation purposes,
Regards
One attachment
• Scanned by Gmail
Zaza Farinda Hanapi
Attachments
Tue, Jul 2, 12:41 PM (8 days ago)
to mydecapro
Dear All,
Please email all invoices to us for reconciliation purposes. I have been requesting this from Mr. Zool repeatedly but have not received any response from your side.
I am very frustrated with the delay in receiving the invoices promptly. Kindly resolve this matter as soon as possible.
Regards,
One attachment
• Scanned by Gmail
Zaza Farinda Hanapi
Sun, Jul 7, 7:43 PM (3 days ago)
to mydecapro
Dear Team,
I hope this message finds you well. Could I please request an update on the status of these overdue invoices? Your prompt response would be greatly appreciated.
Thank you and regards,
Zaza Farinda Hanapi
11:27 PM (3 minutes ago)
to mydecapro
Dear Team,
I am deeply disappointed with your management. It is disheartening to experience poor customer service where emails from customers are left unanswered. This attitude reflects poorly on your reputation, especially for a globally recognized company.
I hope this issue can be addressed promptly to improve your service standards.
Sincerely,

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Decathlon Category
Decathlon is ranked 10 among 43 companies in the Sporting Goods category
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