Cabela's Sporting Goods
Reviews and Complaints

Hey there fellow adventurers and outdoor enthusiasts! If you're on the hunt for quality gear that'll stand up to the elements and your wildest expeditions, you might want to check out Cabela's Sporting Goods. From my deep dive into a sea of customer reviews, it's clear that this place has built a solid reputation. Folks are raving about the extensive selection of fishing, hunting, and camping equipment. Whether you're a seasoned pro or just starting out, it seems like Cabela's has got you covered with the right stuff. And let's talk about the staff – the word on the street is that they're not just knowledgeable, but super friendly and ready to help you make the perfect pick for your next outdoor adventure. But hey, no place is perfect, right? A few customers mentioned that prices can be a bit steep compared to other retailers. However, many agree that the quality and durability of the products make it worth the extra bucks. Plus, keep an eye out for their sales – that seems to be the golden ticket to snagging some top-notch gear without breaking the bank. The in-store experience also gets a thumbs up for its cool wildlife displays and the overall vibe that gets you pumped for the great outdoors. Online shoppers have had a mostly smooth sail, but a couple of folks noted that the website could use a tweak or two for an even better user experience. So, if you're gearing up for your next outdoor excursion and want a place that's tried and true, Cabela's might just be your jackpot. Just remember to check for sales and maybe compare prices if you're on a tight budget. Happy trails!

I've been a loyal customer of Cabela's for more than two decades now, and I've always enjoyed shopping on their website. However, I recently moved to a new area and was thrilled to finally have the opportunity to visit one of their physical stores. I've been to other outdoor retailers like Bass Pro and Gander Mountain before, but I was excited to see what Cabela's had to offer.

As soon as I walked in, I headed straight for the camping section. I was impressed by the variety of gear they had available, and I spent a good amount of time browsing through the tents, sleeping bags, and other camping essentials. From there, I moved on to the fishing section, where I was equally impressed by the selection of rods, reels, and lures.

Next up was the kayaking section, where I found a few models that caught my eye. However, as I was browsing through the different options, I started to notice that the same guy kept showing up wherever I went. At first, I didn't think much of it, but after a while, it started to get a little annoying.

I decided to try and shake him off by walking to the other side of the store, but as soon as I stood up from looking at some pellet guns, there he was again. I started to feel a little uneasy, so I started walking quickly and zigzagging through the aisles. I even tried hiding behind a shelf at one point, but he still managed to find me.

It wasn't until I saw him grab something off the shelf like he was looking for that exact thing that I realized he was probably security. I couldn't believe it - I was being followed around like a shoplifter! To make matters worse, it was a hot summer day and everyone else in the store was dressed in shorts and t-shirts, but this guy was wearing a long-sleeved shirt and slacks.

I decided to confront him and circled around to the other side of the aisle where he was standing. I just stood there and looked straight at him until he finally meandered off to the back of the store. I was so uncomfortable at this point that I decided to just leave without buying anything.

As I was walking out, I stopped by the checkout and told the clerk that I didn't want my items anymore because I had been followed around by security and made to feel like a criminal. I'm a 51-year-old man with grey hair and reading glasses - did I really look that suspicious just walking around trying to enjoy myself?

I was so disappointed by my experience at Cabela's that I decided to take my business elsewhere. I'll be shopping at Gander Mountain from now on, where I can browse in peace without feeling like I'm being watched.

I recently went to Cabela's with my husband to purchase some firearms, but unfortunately, our experience was not a pleasant one. We were treated with racism and discrimination, which is not acceptable in any way. I urge the employees of Cabela's to think about the harm they are causing to their customers, as they can easily be sued for their actions, especially during times of crisis when people want to protect themselves and their families legally.

When I went to purchase the firearms, the employee questioned my citizenship just because I am from North Africa. It was quite bizarre as not all foreigners are aliens, and many are citizens. Moreover, anyone who knows geography should know that Africa is far away, and it doesn't make sense to come here illegally when France and other European nations are across the sea, where one can obtain citizenship. The employee also told us that the background check would take 7 days for us, while it would only take 5 days for white customers. This was quite unfair and discriminatory.

To make matters worse, they denied me from purchasing the firearms before submitting the application to CBI. A few days later, my husband, who is an African American male, decided he wanted to purchase some guns. However, they denied him even though he had a license to carry. They told us to take it up with CBI, and when we called, they informed us that we were both clear, so it must be Cabela's policy. It was quite disappointing to see that even after having all the necessary documents and licenses, we were still denied the right to purchase firearms.

Not only were the employees treating us with discrimination, but even the white customers in the facility were looking at us weirdly. It's a shame that white superiority still exists, and it's even more shameful that it's bringing liability to Cabela's employers. Discrimination is not only morally wrong, but it's also an uneconomic manner of deliberation. We eventually went to Machine Gun Tours, where we were able to purchase the guns with no prejudice or complications, as it should be.

In conclusion, I would not recommend Cabela's to anyone, as their discriminatory behavior towards customers is unacceptable. It's high time that they realize the harm they are causing and take corrective measures to ensure that everyone is treated equally and with respect.

I recently had an experience with Cabela's while trying to purchase a pistol. I initially attempted to contact their firearms department via phone, but unfortunately, no one answered. I tried calling two different stores in my area multiple times over the course of two days, but still had no luck. Frustrated, I decided to visit the store in person.

Upon arriving, I noticed that there was only one salesperson helping customers. I waited for approximately five minutes, but the salesperson didn't even acknowledge me. When I finally asked him if there was anyone else available to help, he told me that there wasn't. It wasn't until later that I discovered there was a "pull a number" system in place, similar to what you might find at a deli. I couldn't help but wonder why the salesperson didn't inform me of this.

When the salesperson finally helped me, he tried to sell me a different pistol than the one I was interested in. Additionally, he attempted to sell me a holster that hangs outside of your clothing, despite my telling him that I wasn't interested in that type of holster. He was very insistent on how great it was, but it didn't suit my needs at all.

To make matters worse, the pistol I wanted was $30 more expensive in the store than it was on the website. When I asked the salesperson about this, he didn't know why and didn't offer me the web price. He also told me that the rebate from the pistol's manufacturer had ended, despite my showing him the manufacturer's website that stated otherwise. Later, when I called the manufacturer, they confirmed that there was indeed a rebate.

Before ordering online, I called Cabela's web number to ask if I would pay sales tax for my town or the town of the store I had to pick up in. They told me that I would pay sales tax for my town. However, when I actually placed my order, I was charged sales tax for the store I was picking up from, which was 6% higher than my town.

Overall, my experience with Cabela's was a comedy of incompetence and gross lack of customer service. I still haven't received my pistol, so we'll see if that process goes smoothly or not. Based on my experience, I don't see why anyone would choose to buy anything from this company.

My husband recently purchased a boat from Cabela's, a 6.5 billion dollar company, and unfortunately, we were sold a lemon. The boat, a Z18 2022, left us stranded in the middle of a lake on our third day out. We had to ride for two hours on a trolling motor to get back to the dock. It was a frustrating experience, to say the least.

However, I must say that Brandon, the salesman who helped us, was phenomenal. He went above and beyond to assist us and kept us updated throughout the process. He deserves a raise and a different position within the company.

Unfortunately, the rest of our experience with Cabela's was a bust. We returned the boat on March 21st, and since then, we have been waiting for a part to be replaced. Brandon called us on April 6th to give us an update, but John called on April 8th to tell us that he didn't have any news on the part. On April 12th, Evette told us in-store that it would be the middle of May before they could get the part from Mercury, but that was just an estimate.

To make matters worse, when we tried to purchase certain features for the boat, we were told that they weren't available due to the Masters going on in South Carolina. They couldn't sell them to us in case they needed them for the event. For example, the Lowrance HDS Live fish finder was in stock but on hold due to the Masters being in SC.

It's prime season for fishing, and my husband and I are left sitting, making payments on a boat we still don't have. We kept it in our garage, but Cabela's continues to keep it outside, not covered, and getting weathered. We're frustrated because we're making payments on a boat we can't use because it's a lemon.

I would strongly suggest that you do not buy a boat from Cabela's. Spare yourself the pain and frustration. They're keeping our boat outside, not covered, and getting weathered, even though we kept it in our garage. We're still being told that they don't have the parts to fix the lemon we were sold. We got the loan for the boat on March 7th, but they didn't have it ready until March 17th, 2022. It's been a terrible experience, and we're left making payments on a boat we don't have.

Cabela's, if you want to buy it back, you can and should because this is bad business. It's unprofessional, and I will never buy another thing from here. Please spare yourself the frustration and avoid buying a boat from Cabela's. Below is a picture of the boat we purchased in Fort Mill.

Last year, I bought a deluxe camping kitchen from Cabela's online store. It was a beautiful piece of equipment that I was excited to use on my first camping trip of the year. Unfortunately, during the trip, an animal got into my supplies and destroyed one of the pantries, ripping the cover in the process. I didn't know about Cabela's before this purchase, as I usually buy my camping gear from Amazon. However, Amazon introduced me to this new and amazing company that I thought would be able to help me get replacement parts for my kitchen.

I contacted Cabela's customer service to see if I could buy replacement parts for my kitchen. The first representative I spoke to told me that they couldn't help me because I didn't buy the kitchen from them. However, the next representative I spoke to said that they could help me and that they had the parts I needed. The next representative asked me to send pictures of the damaged parts so that they could identify which ones I needed. I sent the pictures, but then another representative emailed me to say that they couldn't get the parts because they were made in China.

I was frustrated by the back and forth with Cabela's customer service, and I asked to speak to a manager, but I never got one. After about two weeks of trying to get replacement parts, I gave up. I went to Cabela's website and saw that they still sell the same kitchen that I had bought, and they have a big sign that says "LIFETIME GUARANTEE." If they guarantee their products for a lifetime, then they should have access to replacement parts, right? I could even buy a new kitchen from their website for $139, and they would have to replace the parts with their "lifetime guarantee."

I'm disappointed that Cabela's was so unaccommodating and unhelpful. As a new customer, I expected better service from them. I even begged them to sell me the replacement parts, but they didn't seem to care. It's frustrating to know that they don't value their new customers. I usually don't write reviews, but I wanted to share my experience with others who might be considering buying from Cabela's.

Cabela's used to be my go-to place for all things hunting, camping, and firearms. But it wasn't just the merchandise that kept me coming back; it was the experience. I loved grabbing an elk sandwich and a slice of strawberry cake at the Great Lakes Grill, checking out the mini shooting range, and exploring the Bargain Cave. I could spend hours staring at the taxidermy and lounging in the giant tents. I was a regular, visiting multiple times a month, sometimes even a week.

But then something happened. Bass Pro Shops bought out Cabela's, and everything changed. The shooting range had an electrical fire, and instead of fixing it, they just boarded up the wall like nothing had happened. Prices on everything in the store went up, and the Grill closed. All the little counters for watches, jewelry, and optical disappeared, along with much of the homegoods and toys. Even the warm, roasted nuts and popcorn that used to be for sale on the first floor were gone.

The Bargain Cave was hit particularly hard. All the shelves were taken down, and there were no more gun, archery, hunting, or camping-related items left. Only overpriced clothes. The extensive hunting items and outdoor gear downstairs were replaced by cheaply-made, expensive clothing and boating/fishing stuff. And the selection in nearly every category was much thinner than before. If you were a woman looking for tough, lightweight outdoor clothes or gear, forget it.

I remember asking a staff member in the camping section for outdoor bathroom-related gear for my next canoeing trip, and he told me I'd have to go to a military surplus store for long-term outdoor hygiene needs. And when I asked for a camp trowel for digging a latrine, I was recommended a heavy shovel with a saw blade attachment on it.

It's really sad to see how much of what made Cabela's great is gone. The Bass Pro Shops logo hovering over every shelf is a constant reminder that I'm not really in the same store anymore.

I've been trying to get help with my safe from Cabela's for the past two years, and let me tell you, it's been a real struggle. The reliability of this safe opening is not a guarantee, and it's caused me a lot of stress and frustration. I've talked to many people at Cabela's Customer Service, and each time, they've walked me through the process of getting the safe to remember my fingerprint. But it wasn't until today that I found out the real issue - the safe only takes a picture of your fingerprint, so you need to store several fingerprints in different positions. Why wasn't anyone notified of this problem? It's a real security issue.

I've been calling Cabela's Customer Service at ***444 for the past week, and each time, I've been told that someone from Product Support will call me back. But it's been a week, and no one has called me. Today, I finally reached Denise, who couldn't find a record of my calls, but she stayed on the phone with me until someone from Product Support answered. Patricia from Product Support admitted that there was a problem with the safe and suggested that I contact Heritage Safe at ***823. I spoke to Stacy at Heritage Safe, and she tried to walk me through the process several times, but it didn't work. I'm really concerned about this safe - in a life and death situation, I don't want it to fail me.

I'm writing this review to warn others about the Cabela's Biometric Personal (Quick Access Model) Safe. It's not reliable, and it's not worth putting your life in jeopardy. If you're looking for a gun safe, I suggest looking elsewhere.

So, I called Cabela's on Christmas Eve morning to ask about a pistol sight that I was interested in. The girl on the phone told me that there were two available, so I decided to make the hour-long drive to the store to check it out. When I got there, I couldn't find the Vortex pistol sights that I was looking for in the glass case on display. I thought that maybe the rep on the phone made a mistake or didn't check properly, but since I had already driven so far, I decided to wait and ask someone just to be sure.

I expected to wait in line for a while, but what I didn't expect was the condescending attitude of one of the employees and the inconsistent system that they had in place. There was a QR check-in for the firearms section, so I scanned the code when I took a number from the red ticket dispenser. However, when I tried to sign in with the QR code, it didn't work. I wasn't too worried about it since they were honoring the numbers, but I did notice that the employee was skipping some numbers on the digital screen without calling them out.

When I told the employee that my number was skipped and I hadn't been helped yet, he told me that he would enter my name into the system and pointed out that "there's a system." A couple of customers in line said that it didn't work for them either. I waited patiently for my turn, but after 80 minutes of waiting, I told the employee again that my number was skipped. At this point, I was pretty frustrated, but the employee just told me that I would have to wait my turn.

After another 20 minutes of waiting, I decided that Cabela's wasn't worth the hassle and left the store. I ended up ordering the sight that I wanted from opticsplanet.com and even found a coupon code online for 5% off. Overall, I was really disappointed with the customer service at Cabela's. I understand that the firearms area is a popular section and that each transaction can take some time, but the way that I was treated was just ridiculous.

I recently had an experience with Cabela's that left me feeling frustrated and disappointed. I had scheduled to have some work done on my boat, a Tracker V18 Targa, and was told it would take two weeks. However, after three weeks, I still hadn't heard anything from the shop. When I called to inquire, I was told that the parts hadn't been ordered yet and that they would get on it right away.

Unfortunately, things didn't improve from there. Despite leaving voicemails and sending emails, I couldn't get a response from the shop. When they finally did call me back, they told me that the parts they had ordered had been given to another customer and that my boat hadn't even been worked on yet.

When I went to the shop to see what was going on, I was met with more frustration. The assistant shop manager didn't seem to know why my boat was there and had been trying to install a float switch on my bilge pump, despite my request for an integral unit. It became clear that this person was not a qualified technician and should not have been working on life-safety equipment.

To make matters worse, I discovered that the shop had lied about performing some of the work related to inspection and oil changes. I immediately contacted Cabela's Tulalip and their corporate head office to let them know about my experience. While the store manager was on holiday, I was disappointed not to hear from the boat manager or shop manager who were included in the communications.

This wasn't my first negative experience with Cabela's, either. Last year, when I ordered parts for the same boat, they sent me the wrong parts that didn't fit. They also sent me a part that was incorrect based on the description, but still wanted me to pay for it and suggested I sell it online.

Overall, I love my Tracker V18 Targa, but I won't be doing business with Cabela's or Bass Pro again. Their poor customer service and lack of attention to detail have left me feeling frustrated and disappointed.

I recently had an experience with Cabela's that left me feeling disappointed and frustrated. I purchased a pair of stocking foot waders from them about five years ago for fly fishing. My previous waders had been a pair of neoprene boot-foot waders from Cabela's that lasted me 20 years, so I expected the new ones to last just as long. However, after only three or four uses, the left leg started leaking. I didn't feel like dealing with customer service at the time, so I didn't try to return them. The next year, the right leg started leaking as well. My old waders had also leaked in one leg, but not until I had used them many more times. The leak was intermittent, sometimes they leaked, sometimes they didn't. I was hoping the leaks in this pair would be intermittent as well, but unfortunately, they were not.

Recently, I called Cabela's customer service to see about getting a refund. I was informed that they used to have a lifetime warranty on waders, but they no longer offer it. The customer service representative suggested that I take them to a local store and if they did not show inappropriate wear, the store would refund my money. This seemed like good customer service to me. I keep my waders in immaculate condition. After each use, I dry them in my living room (and on my balcony, if it is nice) for days. I turn the cuff inside out. After the entire outside is dry, I turn the waders completely inside out and let the inside dry. I store them in a bag, in a closet in my living room.

I suspected that the leak was at the seam with the stocking foot, but I couldn't find anything apparent. I tried to find the leaks by holding them under running water in the tub, but nothing. The depth of water they started to leak in was about the same as the seam with the stocking foot.

I went to the store in Sun Prairie to return the waders, and the experience was nothing short of horrible. The young woman at the desk didn't even look at them and said there was nothing she could do. I had to beg her to get a manager. When the manager, Doug, arrived, he rolled his eyes at my tale of woe. He said the issue was no receipt, and even with a receipt, it had been too long. Although they were likely purchased during the era when the lifetime warranty was still being offered, he would not honor it. He also refused to look at them and said how I cared for them and the number of uses were irrelevant. The amount of elapsed time was the issue. I was disappointed and frustrated. I hate being lumped in with people who abuse a store's return policy. I understand why time limits exist, but it should not apply to these waders. A return policy should be tailored to the individual and the item in question. Doug offered me $50, take it or leave it.

I left it and will not go back. This company has gone downhill since Bass Pro took over, and their customer service people need some training. Doug's comeback was to tell me I was a jerk for not trying to get my money back on the Gander Mountain carry bag I used for my waders. A bag that was bought in 1988 and is still in perfect shape. Thank you, Gander Mountain. Overall, my experience with Cabela's was disappointing, and I would not recommend them to anyone.

I recently had another issue with Cabela's, and I must say, I am quite disappointed. I placed an online order on June 1st, 2020, as my local Cabela's did not have the item I was looking for in stock. This is not an uncommon occurrence since they were bought out. However, when I logged in to check on my order on June 4th, 2020, I was shocked to find that Cabela's had canceled my order. I received no notification that my order was being canceled, and there was no documentation on the order page as to why my order was canceled. This is not the first time I have had an issue with Cabela's. Last November, I placed an online order, and Cabela's changed it to "On Hold" with no comment or notice. I tried to get a status on that order until I finally canceled it in March 2020.

I was willing to give them a second chance because I had some gift cards that I wanted to use, but after this experience, I will not be trying to buy from Cabela's again. I hope that my experience serves as a warning to others and prevents someone else from going down this same road.

I did some research and found out that there was no backorder on Mossberg's end, but the backorder was with Cabela's own supplier. I called and emailed twice asking for an ETA, but customer support had no more information than what I saw on Cabela's website. It is definitely poor business practice to make customers wait rather than push their supplier to deliver.

In conclusion, I have learned my lesson and will not purchase anything else from Cabela's. It is a shame because I have always enjoyed shopping at their stores, but their online ordering system and customer service have left a lot to be desired. I hope that they can improve their processes and regain the trust of their customers.

I recently made a purchase on Cabela's website and unfortunately, I had to return one of the items. I ordered two pairs of jeans, but one of them was too short for me. I ordered a size 2 regular, hoping that they would fit, but my legs are quite long, so they didn't. Since there isn't a retail store near me, I had to return the jeans by mail.

Before I sent the item back, I called customer service to let them know that I didn't have access to the card I used to purchase the jeans because I had to cancel the card. The operator I spoke to was very helpful and made a note on my order number to have the refund placed on a gift card. However, a day or two after I mailed out the item, I received an email saying that the refund was processed to my compromised card. I was confused and frustrated, so I called customer service again.

This time, the operator I spoke to said that he saw the note on my order, but apparently, "payment processing didn't see the note." He made another note on my order, but when I called payment processing the next day, I was met with an unpleasant attitude. The representative emailed me later, saying that I now had to get in touch with my Mastercard company to get the refund switched to my new card. She also said that it could take 2-10 days for the refund to "appear" on my account.

I'm disappointed with the customer service I received from Cabela's. It's frustrating that they didn't do their job properly and now I have to deal with the aftermath. I love the clothes they sell, but the customer service leaves a lot to be desired. It's like they don't care about their customers and are just trying to make a quick buck. I hope they improve their customer service in the future.

September 2020, I bought online from Cabela's a Killer instinct Lethal 405 Crossbow package. Cabela's assembled and checked out the crossbow. Shortly after September I bought a Killer instinct Dead Silent Cocking Device. The crossbow has only been fired less than 75 times, no hunting just range firing. The crossbow crackles and pops when being cocked and when fired. I brought the crossbow back to Cabela's, League City, Tx and asked for assistance with the bow. Cabelas's said that was a poor quality crossbow, it's even dangerous. They can't / won't do anything about the crossbow, not even a refund. I must contact Killer Instinct and work out a fix or replacement with them. First time contact wil KI, they said they can't find my warranty registration, September, 2021, I re-register the crossbow, KI responded that the crossbow was a year old and they couldn't accept the warranty registration. The string on the Dead Silence Cocking Device was installed on the spools incorrectly and the string has multiple cuts and is about to break at any one of these cuts. Making the cocking device a danger, even deadly. I just want a complete refund or full credit for the crossbow, scope, bolts, carrying case and the dead silent cocking device, so as to purchase a better, safer and more reliable crossbow and accessories from Cabela's. Thank you.

I was planning a trip to Florida for a vacation and to hunt the over-populated pythons. I needed to get my hands on some .38 Special Snake shot shells and decided to check out Cabela's website. To my delight, I saw that they had them in stock. I received an advertisement the day before we were leaving, stating that if I ordered before 1pm, I could pick up my order the same day. I thought to myself, why not take advantage of this offer and ordered 2 boxes online around 11:30am.

We arrived at the Hamburg PA store around 4pm, hoping to pick up our order. We went to the Service Counter to see if the pickup order was ready, but unfortunately, it was not. The woman at the counter told us that it could take a couple of days. I was disappointed and frustrated, but then I remembered the advertisement I received about same-day pickup. I told the woman about it, and she seemed surprised. She then told me that there were 16 boxes in stock.

Excitedly, I went to look for them, but to my dismay, I only found 9mm shells. I asked one of the floor employees about it, and he confirmed that there were no .38 special snake loads. I was frustrated and disappointed, but I decided to go back to the Service Counter to express my frustration. The woman there told me that we wouldn't be charged for them, which was a small consolation.

Overall, I would suggest calling ahead before making a trip to Cabela's. It seems like the inventory can be unreliable, and the employees may not be aware of what's in stock. However, I appreciate the effort to make same-day pickup available, and I hope that they can improve their inventory system in the future.

I recently visited Cabela's and had a bit of a frustrating experience. The line to get into the store was quite long and I had to wait for almost half an hour before I could even enter. Once inside, I was greeted by friendly salespeople who were eager to sign me up for the Cabela's Club or the Cabela's VISA card. However, I found that these options didn't really offer any benefits to the consumer other than receiving constant advertising from Cabela's.

When I finally made it to the counter to purchase the binoculars I wanted, I was disappointed to find out that they were out of stock. I was told that the online inventory check only works occasionally, which was frustrating. However, I was informed that I could order the binoculars online and have them shipped for free to the store. The only catch was that I would have to wait a week or more, then drive back to Cabela's, wait in line again for 30 to 40 minutes, show my ID, and then finally process out of the store. This seemed like a lot of hassle, so I decided to purchase the binoculars on Amazon instead. Not only were they $5 cheaper, but they would also be delivered straight to my door without any further hassle.

The only reason I would consider going back to Cabela's is if I wanted to purchase a firearm that no other store had in stock. However, even then, the process is quite tedious and time-consuming. It's a shame that customer convenience and satisfaction seem to be at the bottom of Cabela's priority list these days. I remember a time in the 80s and 90s when Cabela's was my go-to store for all my outdoor needs, but now I'll have to think twice before going back.

I recently ordered a pair of Bogs Boots for my wife from Cabela's on April 23, 2020. I was excited to surprise her with a new pair of boots, but unfortunately, they didn't fit her. I ordered a size 9, which is her usual size for LL Bean boots, but she couldn't even get her foot into the boot. I was disappointed and frustrated, so I decided to call Cabela's to return the boots.

When I called, the customer service representative told me that it was my fault for ordering the wrong size. I explained that I ordered the size that my wife usually wears, but they still wouldn't budge. They offered to exchange the boots for a size 10 or give me a refund, but I would have to pay for the return postage. I decided to go with the refund since I wasn't sure if a size 10 would fit her either.

I returned the boots using Canada Post's lowest ground rate, which cost me $38.42. The tracking showed that Cabela's received the boots on May 14, 2020. However, after a month had passed, I still hadn't received my refund. I decided to call Cabela's on June 15th to inquire about the status of my refund. The customer service representative told me that no action had been taken yet, so she sent an email to their financial department to confirm that they had received the boots and to request that they process and send a cheque.

The customer service representative confirmed that the email was sent and received while we were talking. However, two more weeks passed, and I still hadn't received my refund. I called again on June 30th, and the customer service representative told me that the email request was processed on May 20th. She was surprised that I hadn't received the cheque yet, even though it had been 10 days since the request was processed.

Overall, I was extremely disappointed with the slow service from Cabela's. I have ordered many hunting and shooting products from them in the past, but after this experience, I don't think I will be doing that again. It would have been nice if Cabela's provided return courier service, especially since the footwear didn't fit when I ordered it in my wife's size. I hope they can improve their customer service in the future.

My recent experience with Cabela's was not a good one. I was extremely disappointed with how their so-called "supervisor" Melinda handled my order. I had purchased an item on sale recently, but after 2 days, they cancelled my order without any notification. I only found out when I tracked the item status and it showed as "CANCELLED"!

When I called them to check why there was no notification at all, Melinda gave me a stupid excuse and said their email was down. But hello, there is a phone to reach your customer, right? I had missed out on a good deal that I had been excitedly waiting for, and I could have purchased the same item from another store!

When I asked Melinda about the cancellation reason, she just said that there was no more stock for the sale item, and there was nothing she could do about it. But if I wanted, I could purchase the same item at the normal price. What a stupid system they have! If you don't want to honor and respect your customer's purchase, then put it as "0" stock or "out of stock". Don't make me keep waiting like an idiot without any news and miss other opportunities!

I swear I will never shop from Cabela's again! In today's competitive market, there are so many similar stores out there that provide 5-star customer service and even cheaper products with better quality. Cabela's is not the only one, and they need to step up their game if they want to keep their customers.

I recently had an experience with Cabela's that left me feeling frustrated and disappointed. I purchased a gun and went to pick it up, but unfortunately, due to some revised federal law questions, I answered one question incorrectly. The staff told me to come back the next day to pick up my purchase. However, when I returned, they informed me that I had prohibited myself from purchasing the gun. As a licensed carry owner, this was a major inconvenience and disappointment.

The customer service at Cabela's was lacking, and I found that the staff didn't seem to have a good understanding of their own policies or federal law. It's 2023, and I would expect that people would have learned how to communicate effectively and understand their own policies by now. It's frustrating to have to drive 30 miles two days in a row to pick up a purchase that should have been straightforward.

I was told that I can never purchase a gun from Cabela's again, which feels like I've been locked out of their system. The staff blamed federal law changes for their mistakes, but I believe that they should have a better understanding of the law and be able to explain it to customers clearly. If they don't know the answer to a question, they should ask their supervisor instead of making customers feel stupid.

I asked about the questions that I got wrong, but the staff didn't explain them to me. It's frustrating to feel like the people working at Cabela's don't know what they're doing or how to communicate effectively. It's a shame that they don't take responsibility for their mistakes and instead blame federal law.

Overall, I would not recommend buying guns from Cabela's. It's better to shop somewhere else where the staff is better trained and can communicate effectively with customers. It's no wonder that they have so many online sales to trap people.

I recently made a purchase on cabelas.com for a rifle on December 2, 2019. I chose the Ft. Worth store for pickup and completed the transaction without any issues. However, I was supposed to receive a confirmation email when the rifle arrived, but I never received one. After waiting for two days, I decided to call the store to inquire about the status of my purchase. To my surprise, the rifle was already there, but I never received any notification.

On December 5, I traveled 75 miles to the store to fill out the background check, but unfortunately, I received a "Delay" status. I was told that they would check twice a day and would call me as soon as they received a response. However, after a month of waiting, I still hadn't heard anything. I learned that an NICS Delay can be confusing, and it was unclear how long I would have to wait before receiving a response. Cabelas said they would hold the rifle for two weeks, but NICS stated that delays would be purged after 88 days.

Finally, on January 18, I called the store again and was informed that my delay had expired. However, the money was still missing from my account. I was assured that the rifle was mine, and I just needed to complete another background check. Unfortunately, the $75 rebate had expired by this point, and I had already traveled 300 miles and experienced a lot of anxiety during the Christmas season.

I did some research on NICS and learned that delays were designed to give the FBI three business days to complete a background check. If there is no "proceed" or "deny" response after that time, the gun dealer can transfer the weapon, but they are not required to do so. Cabelas policy is not to sell a weapon without a "proceed" status since Bass Pro bought them out. Unfortunately, it took me a month and a half to learn this information.

Overall, I was extremely disappointed with my experience at the Ft. Worth Cabelas store. I will never go back there again, and this was my first and last experience with them.

I've been trying to purchase a certain gun from my local Cabela's store in Hamburg, PA. The price of this gun is absolutely ridiculous, going from $550 down to $380! It's a Springfield XD, and these guns rarely ever go on sale, much less for this kind of discount. I've tried to purchase this gun twice now online because it was supposedly in stock at the store. However, both times I called the store to confirm, I was told that it was mysteriously NOT in stock!

I know for a fact that the employees are lying to me, telling me that it's not there and are actually buying the guns themselves or saving them for friends and buying them up before customers even have a chance. It's really frustrating and disappointing. I have called the headquarters on both occasions and have confirmed with them both times that the gun is in fact in stock at the store, yet when I call the actual store, they are nowhere to be found! It's unbelievable.

Cabela's obviously employs some really bad people to work in their stores, at least in the gun department anyway. This is disgusting. I'll bet when the sale is over, they will undoubtedly have a bunch of them in stock! They say their website is never up to date, and that's why they show in stock. Yet, I looked at six other guns that were in stock like this one was, and all six of them were actually at the store. I guess that the site updates all the other inventory perfectly fine and is up to the minute up to date, just not Springfield Armory XD guns!

This is despicable and disgusting of these [censored]s in the Hamburg PA gun department. Have fun buying them up and reselling them! Cabela's just know that you lost a good customer that has spent thousands upon thousands in guns and ammo, and I will never set foot in one of your stores ever again!