Do It Tennis’s earns a 1.6-star rating from 7 reviews, showing that the majority of tennis enthusiasts are dissatisfied with gear and service.
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I've ordered from Do It Tennis many times and never had any problems
I've ordered from Do It Tennis many times and never had any problems. The stuff comes quickly and is always in good shape. I've also been to their store and the people there are nice and know what they're doing. They have a lot of stuff to choose from and they're really good at stringing rackets. I think you should definitely give this company a try.
Do It Tennis Complaints 6
On 11-16-22, I bought a racket from this seller through Amazon
On 11-16-22, I bought a racket from this seller through Amazon. I sent it back just the way I got it, but they wouldn't give me all my money back.
I bought a racket from Do It Tennis
I bought a racket from Do It Tennis. When I returned the racket, they only gave me half of the refund, saying the item had scratches. But the racket was brand new when I had it, so I should get a full refund.
I ordered a tennis racket from Do It Tennis on January 27, 2023
I ordered a tennis racket from Do It Tennis on January 27, 2023. The order number is #***. Sadly, they sent me the wrong product. Initially, I wanted to request a reshipment, but the tennis racket I wanted is not available. I reached out to them and they told me to return it. I have sent back the incorrect package and they have received it. However, they have not refunded me and I have not received any replies to my emails. I hope you can assist me. Thank you!
Is Do It Tennis Legit?
Do It Tennis earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Do It Tennis has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Do It Tennis has claimed the domain name for doittennis.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Doittennis.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Doittennis.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
A trust mark has been identified for a doittennis.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
Do It Tennis as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Several positive reviews for Do It Tennis have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Doittennis.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- While Do It Tennis has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 6 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
I bought 2 tennis bags from Do It Tennis's website
I bought 2 tennis bags from Do It Tennis's website. They said the bags were "in stock" and would come with "free 2-day shipping". According to their shipping policy, if you order before 3 PM (PST), you should get your stuff in 2 business days. But it's been 7 days and my bags still haven't been shipped. I tried reaching out to Do It Tennis through their "Contact Us" option on their website, but they haven't replied. I waited for 10 days and tried contacting them again, but still no response.
On 4/30, I made an order with Do It Tennis for a pair of tennis shoes
On 4/30, I made an order with Do It Tennis for a pair of tennis shoes. The order number is ***. The website stated that these shoes could be returned if they were in new and unused condition, which is exactly how they are now. However, when I received the shoes, I noticed that the toe box was too wide for me. I looked inside the package for a return label and a refund form, but there was none to be found. I have sent four emails to Do It Tennis asking for this information, and I have also called them twice. During my call yesterday, they assured me that I would receive a return label and the necessary information via email by the end of the day. Unfortunately, I did not receive it yesterday, and I still haven't received it today. I really need assistance in getting a refund.
I bought a tennis racquet bag from Do It Tennis on July 17
I bought a tennis racquet bag from Do It Tennis on July 17. When the bag arrived, I noticed a missing strap that affects its proper use. I called Do It Tennis and they initially offered a full refund if I returned the bag. They asked for pictures and the order number, which I sent. Two business days later, I received an email saying they contacted the manufacturer and the strap would be sent directly to me in about 4-5 days. On August 13th, I reached out again to Do It Tennis and asked them to check with the manufacturer. I contacted them once more on August 14th, requesting a full refund, but I haven't received a response from Do It Tennis.
About Do It Tennis
One of the key strengths of Do It Tennis is its extensive range of tennis equipment and apparel. Whether you're a beginner or a seasoned professional, Do It Tennis offers a wide selection of tennis racquets, strings, shoes, bags, and accessories to suit every player's needs. Their inventory includes products from top brands such as Babolat, Wilson, Head, and Nike, ensuring that customers have access to the best tennis gear available on the market.
In addition to their comprehensive product range, Do It Tennis prides itself on its knowledgeable and friendly staff. The team at Do It Tennis consists of avid tennis players and enthusiasts who are passionate about the sport. They are well-equipped to provide expert advice and guidance to customers, helping them make informed decisions about their tennis equipment purchases. Whether you need assistance in selecting the right racquet or finding the perfect pair of tennis shoes, the staff at Do It Tennis is dedicated to ensuring that you find the best products to enhance your game.
Furthermore, Do It Tennis understands the importance of convenience and efficiency in online shopping. Their website, doittennis.com, is user-friendly and easy to navigate, allowing customers to quickly find and purchase the products they need. The website also provides detailed product descriptions and specifications, enabling customers to make informed choices about their purchases. Additionally, Do It Tennis offers secure payment options and reliable shipping services, ensuring that customers receive their orders in a timely manner.
Overall, Do It Tennis is a trusted and reliable online retailer that caters to the needs of tennis players of all levels. With a wide range of high-quality products, knowledgeable staff, and a commitment to customer satisfaction, Do It Tennis is the go-to destination for all your tennis equipment and apparel needs.
Overview of Do It Tennis complaint handling
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Do It Tennis Contacts
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Do It Tennis phone numbers+1 (760) 630-0638+1 (760) 630-0638Click up if you have successfully reached Do It Tennis by calling +1 (760) 630-0638 phone number 0 0 users reported that they have successfully reached Do It Tennis by calling +1 (760) 630-0638 phone number Click down if you have unsuccessfully reached Do It Tennis by calling +1 (760) 630-0638 phone number 0 0 users reported that they have UNsuccessfully reached Do It Tennis by calling +1 (760) 630-0638 phone number
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Do It Tennis address2890 S Santa Fe Ave Ste 103, San Marcos, California, 92069-6000, United States
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Do It Tennis social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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