Deegan Roofing’s earns a 3.0-star rating from 2 reviews, showing that the majority of homeowners are somewhat satisfied with roofing services.
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roofing installation
August 8th, 2019
We are having a very, very bad experience with Deegan Roofing so far. I hired them after seeing all the positive reviews. They did a new roof for us at our home in Edison about 2 weeks ago and also replaced two skylights.
With the heavy rain today, the entire roof in the family room started to leak a lot. Water is streaming into the house and we have had to place buckets, utensils and towels all over the room to collect and clean up the mess. The water is also getting into the walls and windows, and causing bulges in the ceiling, and already has damaged electronics like our floor speakers.
We learnt that they left some part of the roof unfinished and never even informed us. That caused the leak.
We are trying to get them to fix this. I hope they will make this right. Very frustrating experience so far.
See links:
https://youtu.be/0c-kZKWy3pg
https://youtu.be/a5ZJtqPpNq4
Oct 5th 2019 (update two months after the leaks started).
This is an addition to my review to provide an update. We have been working with Mr. Deegan's team to get our room back to its original state. This is still ongoing and is a frustrating process.
Mr. Deegan's team pulled out the dry wall and insulation and said they fixed the roof fully. But after the next rain, we again saw water on the floor. One of his experts said the soffit needed to be replaced, another expert said the water was coming from the old insulation. Neither was right. Finally after we insisted that they test it by spraying water on the roof, they found that a flashing was leaking - surprisingly they never found it even after fixing the roof and replacing the gutters. We paid to have the flashing fixed, and fortunately it hasn't leaked again to our knowledge. Wish this was identified and fixed the first time without all the hassle.
When the insulation was removed, we discovered a section of a wall that needed some remediation, which we are paying for to get fixed (I am ok with this, since it was unrelated to the bad roof job).
The insulation and drywall has been replaced, but unfortunately the floor refinishing was done poorly and there are bumps on the floor - can't walk barefoot without feeling it (see picture). They also put our furniture in the garage and now want us to sign a waiver before they put it back. We are now negotiating with them to finish the floor properly the way it was (they say it was our fault from leaving the door open but we closed it right away as advised).
Over the past two months, we have had to cancel multiple events at home and we had to take six days of vacation / work from home days in the summer simply to be available at home while they fix this. The job is still not fully done and we still can't use the room. It takes a lot of prodding to get them to respond, even if I am directly corresponding with Mr.Deegan. Hopefully we'll have the room back soon.
Oct 18th:
After prodding, they agreed to come back and smooth out the floor. The furniture is now back in the room. However, looks like our sound system got damaged when the roof leaked. Trying to sort it out.
Bad Customer Service
I called Deegan to schedule an appointment and asked about a small repair for one of our gutters and the customer service person, who hasn't seen the gutter of which I spoke, raised her voice to tell me exactly what's wrong with my gutter and what it will cost to repair it. She was incredibly rude and hostile and apparently does not care about getting business because when I questioned her estimate she simply yelled "Goodbye!" and hung up.
What an awful company.
The complaint has been investigated and resolved to the customer’s satisfaction.
I needed a flat roof installed on my house that had leaks in many places. Deegan Roofing said no probs, we can fix it. Because a brand new roof would have costs almost 10 times the amount I chose to repair it.
I was told the repair would last 5 years and it did not last 1 week. Rain comes the next storm.
I called them back and they said they would not come backs unless I wanted them to install a new one. I was very angry cause they said they would garantey the work .
I payed them $700 for 2 hours of work and they ignored me. I payed them good and live on a modest income. Did all goodwill and Godfearing businesss disappear.
yeah they have some mean nasty women working there. with horrible attitudes. i def agree. same thing happened to me. they give an unecassary attitude. i don't like to do business with people like that
Is Deegan Roofing Legit?
Deegan Roofing earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Deegan Roofing. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Deegan Roofing has claimed the domain name for deeganroofing.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Deeganroofing.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Deeganroofing.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Deeganroofing.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Deegan Roofing.
However ComplaintsBoard has detected that:
- The website belonging to Deegan Roofing has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- This website appears to offer a link shortening service. Scammers may also use shortened links to make malicious or fraudulent websites appear more legitimate or to hide the true destination of a link. Therefore, it's important to exercise caution when clicking on shortened links, particularly if they come from an untrusted or unfamiliar source.
- We found that the technical contact email address for Deegan Roofing is a free email address, such as Gmail or Yahoo. This could be a sign that the website is not a legitimate business and may be engaged in fraudulent or malicious activities.
- The use of a free email address for contact on deeganroofing.com may be a red flag indicating potentially unreliable or fraudulent activity.
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Overview of Deegan Roofing complaint handling
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Deegan Roofing Contacts
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Deegan Roofing phone numbers+1 (908) 322-6405+1 (908) 322-6405Click up if you have successfully reached Deegan Roofing by calling +1 (908) 322-6405 phone number 0 0 users reported that they have successfully reached Deegan Roofing by calling +1 (908) 322-6405 phone number Click down if you have unsuccessfully reached Deegan Roofing by calling +1 (908) 322-6405 phone number 0 0 users reported that they have UNsuccessfully reached Deegan Roofing by calling +1 (908) 322-6405 phone number
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Deegan Roofing emailsinfo@deeganroofing.com100%Confidence score: 100%Support
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Deegan Roofing address345 Terrill Rd, Scotch Plains, New Jersey, 07076, United States
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Deegan Roofing social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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