Menu
For Business Write a review File a complaint
The Roofing Guys Customer Service Phone, Email, Contacts

The Roofing Guys
Reviews and Complaints

theroofingguyscny.com

Learn how the rating is calculated

3.0 2 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

The Roofing Guys Complaints 2

ComplaintsBoard
C
10:38 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

The whole process was a nightmare. They started in October 2019. Leaks through my roof and into my house on my newly finished floors throughout the install. They mangled my gutters, forcing me to replace them. They cut holes in my roof in the wrong place for bathroom vents and made me go into my attic to cut holes for them. They didn't know how to install...

View 0 more photos
Read full review of The Roofing Guys
ComplaintsBoard
A
10:03 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The Roofing Guys has left an official reply on this complaint.

The Roofing Guys Roofing Specialist

I called the roofing guys and got an answer right away.The Roofing Guys came out gave us an estimate. They typed it up on a computer in their truck and printed it right out. We signed right away and were put in their schedule. Two weeks later they came and did our roof. It only took one day to complete the project. They didn't even charge us for extra plywood they replaced. The Roofing Guys also did our neighbors roof and did a great job there too. Thanks Roofing Guys!

Read full review of The Roofing Guys and 2 comments
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
2 comments
Add a comment
S
S
SYRACUSE NEW YORK
East Syracuse, US
Send a message
Feb 22, 2012 3:56 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

HAD A NEW 26 SQ ROOF REPLACED WITH TWO SKYLIGHTS, DAY AFTER THEY WERE PAID AND GONE WE HAD A LEAK...WE CALLED THE OWNER MIKE 13 TIMES AND HAVE NOT RECEIVED ANY RETURN CALLS, VERY POOR SERVICE!

S
S
SYRACUSE NEW YORK
East Syracuse, US
Send a message
Feb 22, 2012 3:58 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

same guys

Is The Roofing Guys Legit?

The Roofing Guys earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: The Roofing Guys stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights The Roofing Guys's reputation as a trustworthy leader in their field. Customers can rely on The Roofing Guys's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for The Roofing Guys. The company provides a physical address, 3 phone numbers, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Theroofingguyscny.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Theroofingguyscny.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Theroofingguyscny.com you are considering visiting, which is associated with The Roofing Guys, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Theroofingguyscny.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from The Roofing Guys.

However ComplaintsBoard has detected that:

  • Theroofingguyscny.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The theroofingguyscny.com may offer a niche product or service that is only of interest to a smaller audience.
  • The Roofing Guys protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

The Roofing Guys Reviews 0

Looks like The Roofing Guys has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent The Roofing Guys, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of The Roofing Guys complaint handling

The Roofing Guys reviews first appeared on Complaints Board on Feb 6, 2015. The latest review Roofing install was posted on Apr 1, 2020. The latest complaint Roofing Specialist was resolved on Feb 06, 2015. The Roofing Guys has an average consumer rating of 3 stars from 2 reviews. The Roofing Guys has resolved 1 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. The Roofing Guys Contacts

  2. The Roofing Guys phone numbers
    +1 (315) 558-9511
    +1 (315) 558-9511
    Click up if you have successfully reached The Roofing Guys by calling +1 (315) 558-9511 phone number 0 0 users reported that they have successfully reached The Roofing Guys by calling +1 (315) 558-9511 phone number Click down if you have unsuccessfully reached The Roofing Guys by calling +1 (315) 558-9511 phone number 0 0 users reported that they have UNsuccessfully reached The Roofing Guys by calling +1 (315) 558-9511 phone number
    Syracuse
    +1 (585) 507-7646
    +1 (585) 507-7646
    Click up if you have successfully reached The Roofing Guys by calling +1 (585) 507-7646 phone number 0 0 users reported that they have successfully reached The Roofing Guys by calling +1 (585) 507-7646 phone number Click down if you have unsuccessfully reached The Roofing Guys by calling +1 (585) 507-7646 phone number 0 0 users reported that they have UNsuccessfully reached The Roofing Guys by calling +1 (585) 507-7646 phone number
    Rochester
    +1 (716) 449-9356
    +1 (716) 449-9356
    Click up if you have successfully reached The Roofing Guys by calling +1 (716) 449-9356 phone number 0 0 users reported that they have successfully reached The Roofing Guys by calling +1 (716) 449-9356 phone number Click down if you have unsuccessfully reached The Roofing Guys by calling +1 (716) 449-9356 phone number 0 0 users reported that they have UNsuccessfully reached The Roofing Guys by calling +1 (716) 449-9356 phone number
    Buffalo
    More phone numbers
  3. The Roofing Guys emails
  4. The Roofing Guys address
    3570 Walters Road, Syracuse, New York, 13209, United States
  5. The Roofing Guys social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
  7. View all The Roofing Guys contacts
The Roofing Guys Category
The Roofing Guys is ranked 349 among 471 companies in the Roofing category

Recent comments about The Roofing Guys company

Roofing Specialist
2
same guys

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.